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AxelBeach Maspalomas

Orbitz.comUSD 105*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 120*
USD 105*
USD 108*
USD 108*
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AxelBeach Maspalomas
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1,463 Reviews from our TripAdvisor Community

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There are newer reviews for AxelBeach Maspalomas
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Showing 696: English reviews
Calgary, Canada
Reviewed 2 weeks ago

After a few years of wishing to visit Gran Canaria, and really wanting to stay at the AxelBeach my wishes became a reality. Playa del Ingles was truly an experience, the hotel was not so much. It was really a nice hotel, but hetro friendly was an understatement, it was pretty straight. I don't fault the hotel, it is a...

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Helpful?
1Thank BACYYC
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Reviewed 2 weeks ago via mobile

I will say the hotel had very good points and some not so good. Good 1st All the staff seamed nice and friendly Big rooms Air con 1st part of our stay mon- Thursday the cleaner amazing after that went down hill fast Bad points didn't refill shower gels and what not after Thursday Floors not cleaned again after Thursday...

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Helpful?
Thank Clattatio
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, We appreciate your opinion and your time to give us the opportunity to improve our services. Our hotel is characterized by a hotel located in the heart of the gay district of Maspalomas and focused on LGTB community. Our audience is mostly gay and we say in all our advertising "heterofriendly", so everyone is welcome as long as...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

We have stayed here several times, but this review is actually about how welcoming and accommodating they were to use when we had been unable to book here, and were actually at the Bunaglows Artemesa across the road. We had a poor experience there, but when we went over to Axel for a couple of pool parties they welcomed us...

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Helpful?
Thank DCankett
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Mr Cankett, We greatly appreciate the magnificent reviews and the confidence you have placed in us. In AxelBeach Maspalomas, we always try to offer a quality service maintaining an enjoyable atmosphere and we are delighted that you value our efforts as nothing is more important to us than well-being of our customers. We look forward to seeing you here...

Reviewed 3 weeks ago via mobile

This was my first time at a gay-hotel, and even though they promote themselves as "heterofriendly" the majority of guests are middle aged men. The room, as well as the reception, was loaded with flyers for gay saunas and clubs. Anyway, the concept for this hotel is really good. A modern lounge vibe by the pool with both chill house...

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Helpful?
Thank Thomas S
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Thomas, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. On behalf of the entire team, my apologies if the decoration was not completely to your liking and also the cleanning, because usually what our customers most positively comment, is the...

Chicago, Illinois
Reviewed 3 weeks ago

We chose Axel because it was hosting some parties and events that we were in town for (Bear Carnival 2017). The hotel itself is well situated in Maspalomas - just north of the Yumbo Center. The entrance is on a small side street which means you have to walk a little extra to get back to the main street. While...

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Helpful?
Thank ThirteenRight
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. I wanted to apologize for the problem with the breakfast included in your reservation, it was a puntual case that we understand has affected...

Marbella, Spain
Reviewed 3 weeks ago

After just returning from our 3rd visit to this lovely hotel, I feel compelled to write a short review. Axel Beach is a good 3-star hotel & located very well for all amenities & attractions of the area - very close to Yumbo Centre. We have always had a very pleasant & relaxing stay. On this last visit, we had...

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Helpful?
Thank Aidan B
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Aidan, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Copenhagen, Denmark
Reviewed 3 weeks ago

Great location close to yumbo but still far enough to be Quiet. Friendly staff but cleaning seems understaffed or unorganized. When you put the 'please clean my Room' sign on the door they still just follow their own rhythm and dont catch up on the guests rhythms. Cleaning could be better also. Nice large pool area but all the Sun...

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Helpful?
1Thank hbn1975
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you very much for staying with us and for taking part of your time in valuing us. Your opinion is very important as it is what helps us to offer our customers the best quality and personalized service. Nothing matters more to us than the well-being of our customers. I feel that you have had that perception...

Reviewed 4 weeks ago via mobile

This was the best Hotel we gave stayed in. The room was cleaned everyday. Our room was on street side but we did not notice any traffic. The pool area was clean I would recommend this hotel. The staff were very helpful and responded straight away to any requests.

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Helpful?
Thank Tully2566
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear guest, Thanks a lot for sharing your feedback with us. Your comments about your stay are very important to help us to improve our quality and services every day. We are glad to read you have found our staff one of the better values of our hotel. Undoubtedly, they are one of our bigger strengths. They work hard every...

Paris
Reviewed 4 weeks ago

Thanks to Rayco, efficient and super guy working at the bar, our stay in AxelBeach Hotel is wonderful. He smiles all the time and pays attention to everyone. I give him an excellent note because he contributes to the success of the hotel and to the ambiance around the pool.

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Helpful?
Thank sephanel
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Sephanel, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Mireia Pérez Puig General Manager AxelBeach Maspalomas

Sistersville, West Virginia
Reviewed 4 weeks ago

I've stayed in plenty of hotels and unless they're five star, they're pretty much the same. I liked my room. I wish the shower had a door on it and there was an exhaust fan in the bathroom. I also wish that the guy who checked me in had told me about the lights and the other electrical things. You...

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Helpful?
1Thank dlwickham26175
AxelBeach M, Director General at AxelBeach Maspalomas, responded to this review

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. We hope to see you very soon. Kind Regards, Mireia Pérez Puig General Manager...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 

Additional Information about AxelBeach Maspalomas

Address: Avda. Tirajana no 32 | Entrance by C / Timple, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $104 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AxelBeach Maspalomas 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotel.de, Hotwire, TravelUp, Priceline, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your AxelBeach Maspalomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
AxelBeach Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#5 On the Beach Hotel in Playa del Ingles
#6 Spa Hotel in Playa del Ingles
#12 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from AxelBeach Maspalomas staff and other travellers.
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Questions? Get answers from AxelBeach Maspalomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool/garden view rooms got a very good view”
162madsn, 22 Apr 2017 | Read review
“Pool side recommended”
64j_rgenf, 20 Apr 2017 | Read review
“I was on the city side and I couldn't hear traffic from outside.”
dlwickham26175, 26 Mar 2017 | Read review
“Pool side.”
Saffyhound, 23 Mar 2017 | Read review
“we booked it via booking.com and got free upgrate”
mateoo989, 23 Mar 2017 | Read review
5 of 5
Orbitz.com
USD 105* /night
View Deal
Booking.comUSD 108
HOTEL.INFOUSD 108
TripAdvisorUSD 105
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Prices are for 1 room, 2 adults
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