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SENTIDO Gran Canaria Princess

Certificate of Excellence
14/06/2017 15/06/2017
1 room 2 adults 0 children
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2,000 Reviews from our TripAdvisor Community

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Showing 1,476: English reviews
Burgess Hill, United Kingdom
Reviewed 19 November 2015

We recently - 16th November - returned from a week at the Gran Canaria Princess - our 2nd stay there this year. The hotel is very good in nearly all respects BUT the WiFi is TERRIBLE. It is free WiFi but hardly connected. We complained to the Thomas Cook rep who said she would report it to the hotel management....

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Helpful?
Thank Martin S
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, I would like to thank you for taking the time to write a review about your 2nd stay at Hotel SENTIDO Gran Canaria Princess. Comments like yours are the type of feedback that help us to improve or services and standards because this is very important for us to understand the customer’s needs and do everything we...

Stoke-on-Trent, United Kingdom
Reviewed 18 November 2015

just come back yesterday.Lovely hotel very clean food was very good lots of choice The pool bar was lovely, The staff were helpful and friendly ,The room was lovely.t The beach was a five minute walk.The sand dunes at Maspalomas were lovely. Plenty of restaurants bars and shops within walking distance.Would go again

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Helpful?
1Thank Butterflytillie1950
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Dear Guest, Thank you so much for your wonderful review following your stay at the SENTIDO Gran Canaria Princess. With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We hope that you will continue to give us the pleasure of...

Blackpool, England, United Kingdom
Reviewed 15 November 2015 via mobile

Booked this hotel, having stayed at any number of others throughout the years and just fancied a change. I have to say, I was very impressed with the whole package. I think this is the only half board hotel that I have actually had dinner in 5 out of the seven days. Ok, it gets a bit familiar after a...

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Helpful?
5Thank Christopher K
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you very much for the time taken to write this lovely review on TripAdvisor. It is good to see that guests like you would like to share their experiences with others. We are thankful for the compliments given, we are very glad to know that your overall experience was good at the SENTIDO Gran Canaria Princess. We are also...

Reviewed 15 November 2015 via mobile

Lovely hotel, very clean, nice for couples, food couldn't be faulted, different variety every night never got bored! Breakfast was amazing also! All drinks were very good! Free wifi signal not so good but can't really complain to much as it was free! Only reason for not having 5 star review from me was we didn't appreciate every morning the...

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Helpful?
2Thank Yolly94
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thanks for sharing on TripAdvisor your opinion about SENTIDO Gran Canaria Princess. It is nice to hear that you enjoyed your vacation and we are grateful about your kind comment. Thank you for your compliments towards the good variety and good quality of our food especially for the compliments regarding the breakfast. We will be pleased to welcome you again...

uk
Reviewed 15 November 2015 via mobile

This hotel appealed to me.as.it appeared very opulent on the Web site.. However first impressions were not good as my booking was mixed up with a guest with the same date but same name. Thus took 3 emails to sort out. The hotel is of a very good standard but but but. After paying a premium to stay here everything...

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5Thank pj34
Lincoln, United Kingdom
Reviewed 15 November 2015

Visited here in September with our friends. Been to Gran canaria before but never to playa del ingles. Hotel was good. Good choice of food for an all inclusive. Daily activities was also very good. Only negative was there is an outside pool bar which all inclusive guests are not allowed to use unless your buying drinks. Myself personally I...

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Helpful?
Thank Mathew S
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to share your feedback. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that....

Reviewed 15 November 2015

We've just returned from a great week at the Sentido Princess. The hotel is large with an expansive reception area and plenty of outside space. On our arrival we were given refreshing drinks. (Needed as we had sat on the tarmac at Gatwick for three hours waiting for the fog to lift) The hotel staff were friendly and helpful. We...

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Helpful?
2Thank Stuart M
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Dear Stuart and Elizabeth, We would like to start off by expressing how appreciative we are that you have taken your time to dedicate this great review online. Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. I really appreciate your...

Woking, United Kingdom
Reviewed 15 November 2015

The hotel is lovely, clean and fresh look to it inside. Staff are polite but would not say very interactive and welcoming. Dissapointed in the food, buffet menu, after three days it becomes repetitive and bland. It's a 4 star hotel and looks it but service very poor compared to others I go to. Staff never leave front desk to...

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Helpful?
Thank Gary C
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Thank you for taking the time to communicate your valuable feedback about your recent stay at the SENTIDO Gran Canaria Princess. First of all I would like to thank you for your nice comments regarding our rooms, the housekeeping department and the hotel facilities. We take note about your comments for further improvement plans. Your feedback constantly helps us in...

Kent, United Kingdom
Reviewed 13 November 2015

I stayed at this hotel recently at the beginning of October this year. My partner and I were captivated by its stylish pictures online and it did not disappoint! This was my first time staying at an adult only hotel (which was a lovely change). There were many activities to do during each day. The best entertainment however, was definitely...

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Helpful?
4Thank Laura B
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

Dear Guest, Thank you so much for your wonderful review following your stay at the SENTIDO Gran Canaria Princess. It,s very nice to hear that we could be part of your great Birthday. We would like to thank you very much for the praise and the kind words you found about our staff and the hotel. Thank you for your...

Derbyshire
Reviewed 10 November 2015 via mobile

We stayed for one week in October. Hotel and room was excellent, clean and spacious. We upgraded to a 7th Floor room which had a large balcony with good views and sunbeds. Room was serviced daily. On arrival we had a Bottle of Bubbly on ice, lovely start to our holiday. Food was excellent with plenty of choice. The down...

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Helpful?
4Thank Hetty60
PRINCESSRESORTS, General Manager at SENTIDO Gran Canaria Princess, responded to this review

First of all, we would like to thank you for choosing the Hotel SENTIDO Gran Canaria Princess to spend your holidays, as well as for taking the time to share your experience with us and other travellers. An especial thank you for you kind comment regarding the rooms and for your comments regarding the hotel large variety of food, we...

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14/06/2017 15/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
For adults and teenager aged 16 and above: clean lines, modern design and a mix of cool whites and trendy colours. The newly designed 4 star hotel SENTIDO Gran Canaria Princess in the center of Playa del Ingles is the right choice for holidaymakers seeking recreation as well as for those looking for diversion. Whether a cocktail at the pool or a cafe solo at the stylish Cocktail Bar - the SENTIDO Gran Canaria Princess provides the perfect setting for a relaxed get-together with your partner or friends. Enjoy pure relaxation in the zen-style wellness area with its Balinese beds and outdoor jacuzzis. Beach lovers appreciate the nearby beach of Playa del Ingles and the famous Maspalomas dunes. In our buffet-restaurant we strive to pamper our guests with international and local specialities. Different themed buffets and a weekly Gala-Dinner provide variety. The a la Carte-Restaurant "El Bohío" serves selected snacks and set menus. We offer an extensive activities- and entertainment programme for adults. Sports enthusiast may look forward to a gym, table tennis, pool billiards, volleyball and a dart corner. For those wishing to immerse themselves in the vibrant Playa del Ingles: The resort offers a wide choice of shops, restaurants, bars and discos. By the way, one of the biggest shopping- and nightlife centre, the Yumbo Center, is right around the corner of the SENTIDO Gran Canaria Princess. Wi-Fi (500 KB) is available free of charge. ... more   less 

Additional Information about SENTIDO Gran Canaria Princess

Address: Avenida Gran Canaria 18, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $173 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SENTIDO Gran Canaria Princess 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Gran Canaria Princess Hotel Gran Canaria
Gran Canaria Princess Grand Canary
Canaria Canary Gran Grand Princess
Hotel Gran Canaria Princess
SENTIDO Gran Canaria Princess Playa Del Ingles
Hotel Style:
#1 Top resorts Hotel in Playa del Ingles
#12 Luxury Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Gran Canaria Princess staff and other travellers.
315 questions
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Questions? Get answers from SENTIDO Gran Canaria Princess staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask fo 7th floor”
dog542, 24 May 2017 | Read review
“High floor corner room”
hodger45701, 21 May 2017 | Read review
“We stayed on floor 5 and it was quiet and we had a great view across the bay. Room 537.”
marcusj970, 1 May 2017 | Read review
“Try to get a room with a pool view”
stevenj452, 28 Apr 2017 | Read review
“on the 4th floor, even numbers got the sun on the balcony after 4pm, the rooms opposite had the sun on the balcony during the day”
695sunlover, 21 Apr 2017 | Read review
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