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Hotel Caserio

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Hotel Caserio
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145 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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Stockholm, Sweden
Reviewed 2 days ago NEW

Going to a resort where there are hotels everywhere is not my ideal holiday; however when my wife and I, both pensioners, were given the opportunity to go on a 'freebie' all inclusive, we couldn't say no! I spend a lot of time checking out destinations and hotels and know the standards that I expect from any choice that I...

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Thank Shaun902
Reviewed 3 days ago NEWvia mobile

We arrived at hotel caserio at 6.30pm on the 14th of April the hotel is very beautiful and modern to look at bit of a queue at check In but didn't matter spoke with the guy on reception and got our room we did ask when we booked it for sea view ( our booking did say we get a...

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Thank Rebecca G
Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago via mobile

Stayed half board for 7 nights in April. The hotel is spotlessly clean, the food is excellent and the staff friendly and helpful. Evening entertainment was a bit hit and miss but if the acrobats are on (every 2 weeks) make sure you don't miss them. The only slight disappointment was that our courtesy room on the last day was...

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Helpful?
Thank Mark W
earl soham
Reviewed 1 week ago

This hotel does not put a foot wrong with its intention to help you have a super stay. The hotel is clean, well ran and offers a good quality of service. We stayed there for a week in April 2017 and had a fab time. Davide from the animation team was superb and to get me up doing aqua fitness...

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1Thank gurkha3
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear guest Thank you for your review. We try our best to provide best possible service and we are happy to hear all was up to your standards. Dress code for the dinner time is to be elegant. It is difficult sometimes as many guest did not pack so many clothes so as we want to keep the standards we...

Reviewed 2 weeks ago via mobile

This hotel has lots of excellent features which in my opinion helps it to stand out from the rest of the hotels in the area. Firstly, it's minimal, clean white decor helps to create a modern complex. The pool area comes complete with very comfortable sun loungers which were plentiful on our visit. A free daily towel service is provided...

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2Thank Jane T
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you very much for taking your time and writing this detail review. We will take your suggestions in consideration. We are doing everything we can to make sure our guests have everything they need to spend great holidays. We hope after your next visit we can deserve a full 5 star review. Best regards Hotel staff

Wales
Reviewed 2 weeks ago

stayed here for a week. what a fantastic spotless hotel, The staff work very hard and can not do enough for you. i really did not want to come come!! if you read about little hiccups please don't be put off or you will miss out. Would defiantly recommend this hotel to anyone :)

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1Thank Chelledon71
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you so much for this nice review! We are happy to hear that you are satisfied and we hope to see you back again! Best regards Hotel staff

Reviewed 3 weeks ago

The whole hotel is spotless, the pool is super relaxing and gets the sun all day. We stayed half board and there was a wide selection of buffet items for both breakfast and dinner. The room was a little basic, but then we did book as part of a package so it's to be expected. No tea / coffee making...

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Helpful?
Thank Neil C
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you for your feedback. We are working on improving our hotel every day. It helps to inform reception or any hotel personel that something is not working in your room so that we can repair it for your use. I am happy to inform that We are planing on adding a water boilers in our rooms so...

Reading, United Kingdom
Reviewed 4 weeks ago

Decided to stay here after walking past it whilst staying at a nearby hotel and thought it looked a cool place to stay. In general it is, but it slightly flatters to deceive. Good points: Rooms are good and very well cleaned. Food was good and plentiful, but seemed they could do with a few more waiters. Friendly staff ....

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Helpful?
Thank Mike B
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you for taking your time to review our hotel! We pay attention to comments of our guest and we try to improve our hotel to our guests satisfaction! We are improving our WiFii connection where we need to deal with the weather changes that can cose signal disturbance. That can be a challenge when being on the...

Bedfordshire, United Kingdom
Reviewed 4 weeks ago

Hotel has been completely renovated to a very high standard, the rooms are excellent and very comfortable, Wet room bathroom shampoo conditioners shaving gel etc good quality provided. Swimming pool area wonderful and beds a plenty the four posters double sunbeds with optional rolling sun blinds are a must. Restaurant every choice of food, you can choose steaks chops etc...

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Helpful?
Thank peter161jenny
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dera Guest Thank you for your feedback! We are happy to hear that everything met your satisfaction! We hope to see you here again! Our guests are very important for us and so we try to give our best! Best Regards Hotel stuff

Leek, United Kingdom
Reviewed 4 weeks ago

Spotless hotel,food was amazing freshly cooked meats and fish,double beds at pool area and plenty of other beds available.Davide was amazing participated in stretching classes,aquarobics,swimming,gym and various other amenities.Would highly recommend this hotel but personally would not go midsummer as too hot.Palmitos Park is a Must and would definitely return to this hotel.

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Helpful?
Thank Jjackiedeaville
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear guest thank you very much for your review. We appreciate your honest feedback and we will continue to keep our standards high! Best regards Hotel staff

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Airport Transportation
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Caserio is fantastic for couples and individuals, situated in Playa Del Ingles. Its modern facilities, pleasant atmosphere and excellent service from the highly qualified staff will ensure you have an enjoyable stay. If you are looking for an unforgettable holiday the Caserio Hotel means sun, fun, and relaxation!. It is located 300m from the beach and 50m from large shopping centres. There is a bus stop right in front of the hotel with a regular service. Airport is 30 km away. There are 170 room include fully fitted bathrooms (including, hairdryers, shampoo and shower gel), telephone, LCD (26 inches, with satellite channels), mini-bar (with charge), safety deposit boxes (with charge), piped music, air conditioning and a balcony. The facilities at the Caserio Hotel are of a good standard with excellently maintained gardens and accommodation offering everything you need for a fun and relaxing holiday (two terraces, one in the pool and a rooftop Jacuzzi, sun beds, shower and toilets; which offers fantastic views of the dunes of Maspalomas). Food, drink and entertainment: Complimentary buffet breakfast and dinner with a large variety of hot and cold buffet dishes as well as regular themed nights ... more   less 

Additional Information about Hotel Caserio

Address: Avda de Italia 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $152 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Caserio 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Caserio Hotel Playa Del Ingles
Caserio Gran Canaria
Hotel Caserio Playa Del Ingles, Gran Canaria
Hotel Style:
#8 Spa Hotel in Playa del Ingles
#17 Luxury Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Caserio staff and other travellers.
55 questions
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Lymington, United Kingdom
Crewe, England, United Kingdom
Scotland, United Kingdom

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Questions? Get answers from Hotel Caserio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms higher up are perhaps slightly quieter, but we were not disturbed by music etc, which normally finished quite early.”
Shaun902, 21 Apr 2017 | Read review
“rooftop best view .. pool view more sun”
Chelledon71, 4 Apr 2017 | Read review
“Book as part of deal and this place is great! If you're paying full whack you might be a little dissapointed.”
U6826AAneilc, 27 Mar 2017 | Read review
“Pool side better for sun and view, avoid higher floor rooms if less mobile as you'll find the lift and stairs frustrating”
mikebA7659WI, 26 Mar 2017 | Read review
“pool view rooms are above bar area which serves drinks until midnight go for the rooms at the back all air conditioned etc flatscreen tvs”
peter161jenny, 24 Mar 2017 | Read review
5 of 5