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05/10/2017 06/10/2017
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    MUR Hotel Neptuno Gran Canaria

    Avda. Alfeceres Provisionales, 29, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
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    05/10/2017 06/10/2017
    Traveller (594)
    Room & Suite (125)
    Pool & Beach (118)
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    Overview
    • Excellent52%
    • Very good32%
    • Average12%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “yumbo centre” (231 reviews)
    “water slide” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Meeting Rooms
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from MUR Hotel Neptuno Gran Canaria
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    Orinoco Apartments
    3 reviews
    #81 of 134 hotels in Playa del Ingles
     
    Playa del Sol - Adults Only
    778 reviews
    #27 of 217 hotels in Maspalomas
     
    MUR Aparthotel Buenos Aires
    815 reviews
    #11 of 134 hotels in Playa del Ingles
     
    HD Parque Cristobal Gran Canaria
    1,616 reviews
    #31 of 134 hotels in Playa del Ingles
     
    Rooms
    5 Oct.6 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,249)
    Traveller rating
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    Time of year
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    1 - 5 of 848 reviews

    Reviewed 2 days ago

    Just returned from 11 nights at the Hotel Neptuno in Play del ingles. Purpose of the trip was for a summer holiday with the family, staying all inclusive. The hotel is adults only and a 25min taxi from Las palmas airport. We arrived around 6pm,...More

    2  Thank jon365athen
    Reviewed 3 days ago via mobile

    Lovely hotel, great facilities including a great pool. Easy to get a sun lounger every day. Rooms big and clean. Buffet breakfast offers good options and all very yummy. Used the spa for a massage and facial and was very nice. Hotel has a big...More

    2  Thank Kelly B
    Reviewed 5 days ago via mobile

    Absolutely fantastic hotel and staff it was our first adult only hotel and it will not be our last food was great drinks fantastic tropical lager is served as well as spirits plus any cocktail you fancy on your all inclusive. Beds are made up...More

    Thank Andrea H
    Reviewed 5 days ago

    Stayed here in end of August for long weekend, I was AI so all drinks and food was included which was good. On arrival staff member wasn't very inviting and seemed fed up so welcome not that great. room was clean and had what was...More

    Thank Gary M
    Reviewed 2 weeks ago via mobile

    Can't really fault the hotel and facilities, very central and great access direct to the Yumbo centre. Only criticism would be having to specify and stick to a set dinner time for full week, seems more for the convenience of hotel rather than guestsMore

    Thank Charles T
    Response from MurHotels, Manager at MUR Hotel Neptuno Gran CanariaResponded 2 weeks ago

    Hello Charles, thank you for your choosing our Hotel Neptuno for your stay in Playa del Ingles and for leaving us a review. We are happy that you had a great holiday with us. Our Dinner system has a good reason, as we dont have...More

    Orinoco Apartments
    3 reviews
    #81 of 134 hotels in Playa del Ingles
     
    Playa del Sol - Adults Only
    778 reviews
    #27 of 217 hotels in Maspalomas
     
    MUR Aparthotel Buenos Aires
    815 reviews
    #11 of 134 hotels in Playa del Ingles
     
    HD Parque Cristobal Gran Canaria
    1,616 reviews
    #31 of 134 hotels in Playa del Ingles
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 125 - USD 200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Playa del Ingles
    • #13 Romantic Hotel in Playa del Ingles
    • #18 Family Hotel in Playa del Ingles
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Priceline, Orbitz, Expedia, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, Travelocity, Evoline ltd and HotelQuickly so you can book your MUR Hotel Neptuno Gran Canaria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Maspalomas >
    • Playa del Ingles
    • Also Known As
    • Neptuno Hotel Maspalomas ,
    • MUR Hotel Neptuno Gran Canaria Playa Del Ingles
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    Traveller (594)
    Room & Suite (125)
    Pool & Beach (118)
    Dining (52)
    Hotel & Grounds (428)
    Bathroom (31)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    HD Parque Cristobal Gran Canaria
    1,616 reviews
    .56 km away
     
    Playa del Sol - Adults Only
    778 reviews
    .26 km away
     
    MUR Aparthotel Buenos Aires
    815 reviews
    .08 km away
     
    Orinoco Apartments
    3 reviews
    .02 km away
     
    Nearby Restaurants
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    Restaurant Valentines
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    Nearby Attractions
    Yumbo Centrum
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    Ask a question
    Questions & Answers
    Catherine S
    20 August 2017|
    AnswerShow all 5 answers
    Response from Gav M | Reviewed this property |
    Hi Cath . I think the half board option is just a breakfast and evening meal arrangement.
    0
    Votes
    Louise H
    15 August 2017|
    AnswerShow all 2 answers
    Response from MurHotels | Property representative |
    Perfect reply from JWcartwri.... Have a great day, Armando Romero Director Hotel Neptuno @HotelNeptunoMur
    0
    Votes
    Google Translation
    James F
    13 August 2017|
    AnswerShow all 6 answers
    Response from MurHotels | Property representative |
    Dear James, On September the occupancy it’s quite high, and most of the people are going to be regular guest, so I guess there will be great atmosphere. About weather... it’s almost always great!!! Best regards... More
    1
    Vote
    Google Translation
    Room Tips
    "Try avoid a room on floor 1 as the balcony's are close to the outside bar area, which could cause noise..."
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    "It depends if you want a bit of quiet at night, choose road/side room as poolside is good but backs onto..."
    Read review
    "All rooms seem identical, but lower number rooms get late afternoon sun."
    Read review
    "You'll need to get up early and get a sun lounger if you like to sunbathe by the pool - they go quickly!"
    Read review
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