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Santa Monica Suites Hotel

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Santa Monica Suites Hotel
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134 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Tenerife, Spain
Reviewed 4 days ago NEW

The prices are very high now, as are all the hotels in Malpalomas, but I stayed in this very nice hotel Feb. 13-17, 2017 and loved it! The staff, room, amenities, food, location and views are all excellent!!! I have no complaints at all and would stay here again happily if I should visit Maspalomas again.

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Helpful?
Thank jaysondespain
SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites Hotel, responded to this review

Dear Guest jaysondespain, Many thanks for choosing our Santa Mónica Suites Hotel for your holidays at Gran Canaria and for taken your time to write your review on Trip Advisor. Thank you for giving us a perfect rating. We are very happy to know that you enjoyed your stay with us 100%. For our part, we can only commit to...

Oswaldtwistle, United Kingdom
Reviewed 1 week ago via mobile

Brilliant location peaceful tranquil good tasty food not a lot of vegetarian option as usual for Spain but used to that now but the food is very good lots of sun beds suites lovely stylish and modern free towels free safe pleasant staff

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Helpful?
Thank sharonkeith16
SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites Hotel, responded to this review

Dear Guest sharonkeith16, Thank you very much for having taken the time to write your review on Trip Advisor. Our main objective is offering excellent service to our clients. We hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank...

Rossett, United Kingdom
Reviewed 2 weeks ago via mobile

Peaceful, relaxing and in great location right by the sand dunes. Rooms spotless, lovely pool area with heated pool. Garden view room with terrace goes on straight onto the pool so it's not very private. Very good wifi. Free gym and sauna/steam room facility. Friendly staff, good breakfast. One thing to make this place perfect - should be adults only.

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Helpful?
1Thank mbialowas
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest mbialowas, Thank you very much for having taken the time to write your review on Trip Advisor. Our main objective is offering excellent service to our clients. We hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank...

Reviewed 3 weeks ago

Playa del Ingles is in no way what you could call a very nice looking or fancy resort. There were pretty much two things we liked about it - the sand dunes, and this hotel. The hotel is new, I think built in 2016? We had the fourth floor, that and the fifth seemed the best, with amazing views straight...

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Helpful?
2Thank Ardi H
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest Ardi H, Firstly we would like to thank you for the comments you made on the Website Tripadvisor. We will certainly pass on your comments and we are sure they will be received with great excitement. Secondly we must say that we loved hearing that you enjoyed staying in the hotel, our daily effort pays off with comments...

Göteborg, Sverige
Reviewed 14 January 2017 via mobile

Great location, and rooms are large and fresh. Relaxed and friendly atmosphere. Cleaning service is superb, and all staff are friendly and professional. On the minus side is the unstable wifi, lack of drawers in the room/bathroom (for smaller items) and the finish of the bathroom. All in all, a great place to stay!

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1Thank GHB_Gothenburg
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest GHB_Gothenburg, First of all we would like to thank you for your review on Tripadvisor and for having chosen our Santa Mónica Suites Hotel for your holidays. In our daily improvement process the comments of our guests are one of the most important part for being able to continue fulfilling wishes and expectations. We apologize for the unstable...

Liverpool, United Kingdom
Reviewed 13 January 2017

What a lovely hotel. Very Comfortable rooms constantly cleaned, friendly staff. The food was lovely, we were half board. The drinks in the hotel were also priced the same as local bars so in the end we would have paid the same as if all inclusive. The best thing was that the pool that was actually heated! that was a...

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Helpful?
Thank Sandybeachyello
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest Sandybeachyello, Thank you very much for taking the time to write your review on Trip Advisor. Our main objective is offering excellent service to our clients. We work hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank...

Dublin, Ireland
Reviewed 25 December 2016

Asked for a quiet peaceful room and that is exactly what we got. Booked ground floor with terrace and we got the room at the very end of a long corridor. Perfect. Lovely room tremendous shower,comfortable bed. On the terrace we had a table two chairs and our own two sun beds. Sun all day long, much better then the...

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Helpful?
3Thank billme10
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest billme10, First of all we would like to thank you for having chosen our Santa Mónica Suites Hotel for you recent stay in Gran Cnaria and also for sharing your experience with other travellers on Trip Advisor. We would like to thank you for your nice words about our rooms, pool area, enviroment and specially for the staff...

Edinburgh, United Kingdom
Reviewed 14 December 2016

Opened in May 2016. A fabulous, modern hotel right on the Maspalomas Sand Dunes. Just back from this hotel and we were so Impresses that we are considering going back in June. Bedroom a really good size with an L-shaped seating area. Bed was extremely comfortable. Room air conditioned. All towels and sheets are changed every day and room is...

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Helpful?
Thank mikeirene18
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest mikeirene18, First of all we would like to thank you for having chosen our Santa mónica Suites Hotel for your recent stay in Gran Cnaria and also for sharing your experience with other travellers on Trip Advisor. We would like to thank you for your nice words about our F&B, pool area, the environment and for the staff....

Reviewed 3 December 2016 via mobile

Lovely hotel that's very clean and moden. All the staff was fantastic from reception to the cleaners. The suite we had was 540 with stunning views. The only reason I've not given this hotel 4 stars is that the food was dreadful.. For the British at breakfast it's beans on toast as everything else was Vile, brussel sprouts at that...

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Helpful?
3Thank Leigh W
SocialMedia-SMSH, Leiter Gästebetreuung at Santa Monica Suites Hotel, responded to this review

Dear Guest Leigh W, First of all thank you for filling up the Tripadvisor. We would like to apologize because of your bad experiences and we promise, we will comment all of your comments, regarding the food of the restaurant, to the Management Team in order to possible future improvements. Once again we are regretting. We hope you will excuse...

Reviewed 3 December 2016

We stayed here between 1st - 14th October. Booked as a TUI a la Carte holiday meant a private airport transfer taxi which was very efficient on arrival and departure. The hotel is beautiful, modern, crisp, with clean white lines and contemporary furniture. It has a futuristic chic feel. We usually opt for more traditional style properties but this definitely...

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Helpful?
1Thank Nicola L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning

Additional Information about Santa Monica Suites Hotel

Address: Paseo Costa Canaria 116, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: $214 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa Monica Suites Hotel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Apartmentos Santa Monica Hotel Playa Del Ingles
Santa Monica Suites Hotel Playa Del Ingles, Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from Santa Monica Suites Hotel staff and other travellers.
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Questions? Get answers from Santa Monica Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed near the end on the ground floor with the pool terrace just off my patio and it was perfectly quiet and private.”
 of 5 bubbles jaysondespain, 20 Feb 2017 | Read review
“Fifth or fourth floor for views, first floor for direct pool access.”
 of 5 bubbles 167ardih, 29 Jan 2017 | Read review
“Ground Floor , but not next to the restaurant. All rooms face the sea and the sun.”
 of 5 bubbles Sandybeachyello, 12 Jan 2017 | Read review
“Book the terrace on the ground , much better, 700€ less than the top floors.”
 of 5 bubbles billme10, 24 Dec 2016 | Read review
“All rooms have balconies. Levels 3,4 and 5 have views over Dunes.”
 of 5 bubbles mikeirene18, 13 Dec 2016 | Read review
5 of 5