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Gloria Palace San Agustin Thalasso & Hotel

Certificate of Excellence
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Gloria Palace San Agustin Thalasso & Hotel
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2,873 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,307: English reviews
Stamford, United Kingdom
Reviewed 23 July 2015 via mobile

Personally I didn't like it but if you are looking for a family friendly all you can eat holiday you would love it here! The food was good but there is so much choice that you don't know what to do with. I never went to the spa but that looked good but if you are all exclusive the word...

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Helpful?
Thank rach_staple1234
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you for saying that you liked the food and for saying that "there is so much choice that you don't know what to do with" It is also nice to read that "the pool is brilliant" our entertainment is also " brilliant something different everyday e.g parrots, musical mix and dancers etc"...

Reviewed 23 July 2015 via mobile

What a great hotel freindly staff always willing to help. Rooms kept spotless good range of food avalible through the day plenty to do and the roof top terrace top marks. Will be going back thanks for a great time

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Helpful?
1Thank Nigel F
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guests from Gloria Thalasso & Hotels, Thank you very much for your opinion about the hotel and the staff. We are really happy to read that you had a great time with us and hope you can come back again. Best regards,

Galway, Ireland
Reviewed 22 July 2015

just back from a 7night stay in the Gloria palace san augstin. from the moment we checked we were greated with a glass off cava for myself and my fiancé and a glass off orange juice for our two year old daughter Room was nice and clean with a lovely view off san augstin! food in the hotel was amazing...

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3Thank lisaxo2015
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guests from Gloria Thalasso & Hotels, Thank you very much for sharing your opinion with other travelers and of course for choosing us for your holidays. We are happy to know that you spent a good week with us and we appreciate that you say that hotel was amazing with the food and specialy our breakfast. We are also...

Nottinghamshire, United Kingdom
Reviewed 22 July 2015

The pool beds were all taken by 9am. So if you want one get up early and put a towel on your choice. The hotel was supposed to remove the towels 4 times a day, but we never saw this happen. Thankfully, the roof top pool didn't have the same issue. However, it did cost 5eu each for the day....

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Helpful?
1Thank Blacksmith43
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you for your comments and suggetions. We have taken notice about your suggestion about the pool. We are happy to know that you found perfect our chill out terrace and our pool over there with our service. Thank you very much for the high scores and the opinión in general. Best wishes,

St Helens, United Kingdom
Reviewed 20 July 2015

Recently returned from a two week stay with my partner and 3 year old child. I would definitely recommend this Hotel to other family's. Lots going on throughout the day to keep the whole family entertained. All the staff make every effort to ensure guests feel comfortable during their stay. Rooms where adequate and cleaned regularly, views where very good....

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1Thank Alexc0llins
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guests from Gloria Thalasso & Hotels, First of all thank you very much for choosing us for your holidays and for writting this review. We are pleased to know that you will recommend this hotel. We are also happy to know that our staff make the effort to ensure that our guests feel comfortable. Rooms where adequate and cleaned...

Reviewed 20 July 2015

Spent a glorious week here at the start of June with my boyfriend and was truly impressed. The staff were great (especially warm welcome from the gentleman who oversaw the coffee dock at hotel entrance), and the rooms are well laid out and spotlessly clean. We had a half-board option and opted to eat at the hotel most evenings as...

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Helpful?
2Thank Angeld62
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, We would like to thank you the opinion you have made about hotel and services. Thank you very much for your high scores. We hope you will have the oportunity to come back. Best regards

St Helens, United Kingdom
Reviewed 20 July 2015 via mobile

We visited this hotel All Inclusive early July and was very impressed. The staff throughout the hotel were extremely friendly and helpful. The animation team were brilliant for our 4 year old son with activities through the day to keep him entertained. There was also games for the adults all day as well. Night time entertainment was also good for...

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3Thank AntB07
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guests from Gloria Thalasso & hotels, Thank you very much for visiting us this summer and for writting such a nice review about the hotel. We are happy to read that our staff is extremely friendly and helpful and with our animation which you consider as "brilliant". We finally appreciate the description about other services at the hotel. Best...

Nottinghamshire, United Kingdom
Reviewed 17 July 2015 via mobile

I have just returned from a 11 night stay with my girlfriend at Gloria palace. On arrival the lady at reception was lovely, who explained everything to us, what there was to do (not much), breakfast, lunch & dinner times etc.. However, from day 2 everything went down hill. The food is just buffet and there is only 1 restaurant...

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6Thank normanaug
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Norman, Thank you very much for choosing Gloria Thalasso & Hotels to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback...

Kent, United Kingdom
Reviewed 17 July 2015

Stayed here for 7 days with my boyfriend in June and it was amazing. The hotel was lovely and clean. It is massive and on a hill, looks amazing when driving up to it. The rooms are lovely and spacious the room 1101 is at the end of the hotel but is amazing has wonderful views. The staff are so...

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Helpful?
Thank Samantha230892
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels, Thank you very much for coming and for sharing your opinion with other travelers. We are pleased to know that according to you the hotel is "lovely and clean" and also the rooms and the views from there. We are also happy to know your opinion about our staff, our food and the...

Farnham, United Kingdom
Reviewed 16 July 2015

Having just returned from our fifth (and last) visit to the Gloria Palace San Agustin we were struck how its changed even from last September. Firstly the good points. The rooms are large and well appointed, they all have a balcony and the views are great. The hotel is always kept clean and so are the bedrooms. The service in...

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1Thank stayandsay01
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotel, We are sorry but the hotel and general services have no changed from september. We still have the same services and the same food. Probably the only difference is that july is higher season if we compare that to september. Our drinks offer still the same, our food offer still the same (...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $123 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#1 Spa Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
308 questions
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Newcastle upon Tyne, United Kingdom
1 month ago

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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to make sure room is in main building for good views . Annexed is fine but you have to walk outside to access hotel proper.”
, 26 Apr 2017 | Read review
“Get a room at the highest floor as possible, due to noise from restaurant, pool a.s.o.”
McLeod89, 21 Apr 2017 | Read review
“They gave us 2 rooms next to each other ( on request via email)”
audreytimbers, 18 Apr 2017 | Read review
“family rooms are slightly odd in that the twin room had a door but the double didn't so privacy we felt was lacking.”
57sallyw, 18 Apr 2017 | Read review
“All rooms look out to sea but the wifi is not the best when you are in the communal areas”
eileenv1, 18 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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