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Gloria Palace San Agustin Thalasso & Hotel

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Gloria Palace San Agustin Thalasso & Hotel
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2,758 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,253: English reviews
Barrow-in-Furness, United Kingdom
Reviewed 1 week ago

Stayed at this hotel in January for two weeks. We were allocated a family room. These rooms are now a bit shabby and ready for a refurb I think. The bath safety grip handle was away from the wall, we reported this and it was rectified immediately, however surely the cleaner must have noticed this before we arrived. The main...

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Helpful?
Thank 494gills
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Glls, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. We appreciate your review, which is the best way to be aware of details that makes the difference and helps us to improve the service and maintain the standards. Once again thank you for your...

Darlington, United Kingdom
Reviewed 1 week ago via mobile

Nice hotel , staff could of been friendlier .there were plenty of sun loungers although clearly states that no towel to be put on the loungers to be saved and no one adhered to this so many people had to be in the shade ! Staff could of adhered to their own rules . Room -bed was uncomfortable! Kettle and...

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1Thank Gina J
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gina, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. We are so happy that you write the hotel is nice. Also, thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to...

Cumbria
Reviewed 1 week ago

just returned form the Gloria after a weeks stay with friends. Lovely hotel, amazing food and very nice wine! Staff were friendly and helpful in all departments. The restaurant /bar staff were particularly good. Entertainment was on the whole good, one or two evenings not up to scratch, but we entertained ourselves by watching the different styles of dancing from...

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Helpful?
Thank SassyB53
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Sassy, Thank you for taking the time to share your experience. We are glad to read that you enjoyed your stay with us. Furthermore, we pretty much appreciate that you liked the facilities from the hotel as well as the friendly staff. Looking forward to welcoming you soon Best regards, Alberto Freniche Gloria Palace San Agustín Thalasso & Hotel...

Kent
Reviewed 1 week ago

My wife and I have just returned (11.02.17) from the Gloria Palace in San Agustin. We are unable to fault this venue. The staff were all very helpful and went out of their way to be of assistance. The food was excellent, especially the grill with steak, lamb, veal or pork and fish every day. If you are a seafood...

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Helpful?
1Thank KentFoodies
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Kent, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel with oyur food, room and all inclusive. The GLORIA team would be glad to welcome you again in your next holidays in Gran Canaria. Best regards, Alberto Freniche Gloria Palace San Agustín Thalasso & Hotel...

Chester, United Kingdom
Reviewed 1 week ago

We thoroughly enjoyed our holiday a very friendly welcome on our arrival ,our room had a lovely sea views from the large balcony , next time I will take my own hairdryer I found the hotel one took too long to dry my hair but we appreciated the magnifying mirror a bonus . Our room and the hotel is very...

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Thank 81Sunshine
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. We are glad to know that you liked the great selection at the restaurant buffet and that the staff is very friendly. Also, thank you for mentioning some points that we could improve...

scotland
Reviewed 2 weeks ago

First time at this hotel and I would go back again. It was a 30 minute coach ride from the airport which is important after a 41/2 hour flight. The hotel is build into a hillside so most rooms overlook the pools with a sea view, however some have a garden view if you prefer. The rooms are well furnished...

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2Thank barnieboy
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Barnie, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. I am very pleased to read that you enjoyed at the hotel and everything was excellent "clean, friendly staff, quality food, international drinks, good entertainment". We have taken note of your improvement suggestion of the...

Sheffield, United Kingdom
Reviewed 2 weeks ago

Just had a nice holiday at the Gloria palace ,first time stay weather was in the 20s.requested a room near to lift and a view over pool we got a great room.staff were helpful entertainment was good but songs were repetitive no matter who sung or played them. I must give a mention to a Elena who took the yoga...

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1Thank GFB243
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you very much for choosing Gloria Palace San Agustín Thalasso & Hotel **** to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. We are so happy to read that you have enjoyed with Elena with...

Verona, Italy
Reviewed 2 weeks ago

Stayed in January for two weeks - all inclusive. Hotel situated up a slight hill with a shuttle bus stop right outside which goes to Maspalomas & Playa Del Ingles approx 15 mins away. Lobby has nice water feature and friendly barman Juan Carlos- perfect place to sit and read newspapers and catch a bit of sport tv . rReception...

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Thank Rocknrolla444
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. It is a great pleasure that you enjoyed your recent stay with us and that you are especially commenting on the excellent staff (specially Juan Carlos and...

Leicestershire, United Kingdom
Reviewed 2 weeks ago

Yet another lovely stay. This time we had a thalasso room which included a daily circuit of the pool each day. Not used on our previous visits but it was a nice end to the day before getting ready for dinner. Food still very good. Staff very pleasant Uand helpful. No, problem getting sunbeds. All in all the hotel delivers...

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Helpful?
1Thank Patricia G
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Patricia G, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments...

Dublin, Ireland
Reviewed 2 weeks ago

My wife and I travelled with my mum. We arrived about 8pm in the evening. Checking in took more time than you would expect given we had booked through travel agent which meant they had all details. When we got to our rooms we were very disappointed. They were on 1st floor which does not have sea views even though...

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1Thank mk1Dublin_Ireland
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for taking the time to share your experience. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you. We appreciate your nice comments about the staff , also thank you for mentioning...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: $111 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Spa Hotel in San Agustin
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 On the Beach Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher give best sea views”
 of 5 bubbles Prid69, 21 Feb 2017 | Read review
“The higher the better.”
 of 5 bubbles 581traceyk, 20 Feb 2017 | Read review
“we had 1st floor middle and a nice pool view”
 of 5 bubbles snadraisabella, 16 Feb 2017 | Read review
“The best rooms are in the top floors. You can enjoy sea view and sunset”
 of 5 bubbles Cesar1313, 14 Feb 2017 | Read review
“Needs repainting, new shower door, new architrave, water everyday and clean glasses!”
 of 5 bubbles P6237TVkarent, 14 Feb 2017 | Read review
5 of 5