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IBEROSTAR Suites Hotel Jardin del Sol

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IBEROSTAR Suites Hotel Jardin del Sol
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1,872 Reviews from our TripAdvisor Community

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Showing 1,309: English reviews
Manchester, United Kingdom
Reviewed 5 February 2015

Good warm welcome and not too much hanging around to check in. Room needed some updating to make it as nice as the rest of the hotel and I found the bed hard, but we were just in a regular room and not Prestige. Pool areas and reception very nice and spa excellent. Some staff members were not as friendly...

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Helpful?
2Thank Ellen T
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Ellen, Firstly we would like to thank you for taking the time to share your personal impressions on your stay at our IBEROSTAR Suites Hotel Jardin del Sol. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We regret...

Newcastle upon Tyne, United Kingdom
Reviewed 24 January 2015

One of the nicest hotels we've had the pleasure of staying in. We stayed star prestige for a week last Easter. We upgraded to a whirlpool room too, which we only used once, but the extra space giant bed and better room location was worth it. The hotel was dead while we were there, as we arrived the week after...

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6Thank Spachface
Reviewed 23 January 2015

Wow......here I was just got off the transfer from the airport, check-in was fast and wow what a lovely and beautiful room I was given. Breakfast lunch and dinner all meals were great, couldn't fault the waiters or the service provided. The bar was great with an excellent choice of drinks. The best thing was the free mini bar in...

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10Thank xMILSx
Denmark
Reviewed 20 January 2015

The best location in Santa Ponsa and away from all the bars. Big room and nice private terrace and no small children crying in the hotel. The Iberostar hotels are all very good and we came here because 2 years before we stayed with them at Dominican Republic and it was super nice for us. We did not like the...

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4Thank Johan A
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Johan, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol hotel. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. We were sorry to...

Dumfries, United Kingdom
Reviewed 30 November 2014

My wife and 1 stayed in the Prestige area for 4 nights to attend a wedding blessing in Palma. The bride and groom were also staying in the hotel. The staff made it very special stay for us all. Everything about the Hotel is great, staff, food, amenities, etc.

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3Thank Ian L
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for reviewing your recent stay at our IBEROSTAR Suites Hotel Jardin del Sol. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. All of us were happy to know that you were very satisfied with our restaurant and that our team members...

Surrey, United Kingdom
Reviewed 24 November 2014

On our arrival as a very large group, we could see that the reception staff were very uncomfortable as our rooms were not ready and we were sent away and told to be back later in the morning. I came back to ask twice if my room was ready as I didn’t feel that great and upon asking the male...

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8Thank Jonsam73
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for your review of IBEROSTAR Suites Hotel Jardin del Sol; It does indeed sound from what you described, that some aspects of your stay did not meet our IBEROSTAR standard of excellence. We appreciate you taking the time to bring this matter to our attention. We sincerely lament your disappointment for not being able to check...

Airdrie
Reviewed 23 November 2014

We spent a week here recently in the prestige area having booked a Junior Suite Star Prestige, On arrival we were asked whether we wanted to upgrade to a swim up suite at an extra 15 euros per night and after viewing the room decided to take this. The room was beautiful , clean and spacious and it was a...

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4Thank happytravel7
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; guest satisfaction is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff were able to meet all your needs during your stay and we thank you for pointing out...

Kuala Lumpur, Malaysia
Reviewed 9 November 2014

This is the hotel to go for total relaxation! Although check-in was a little too long and nobody attended to us at the prestige side, but staff apologized. The way the staffs handle complaints are excellent. We booked the prestige suite and got free wifi and late check-out. Later due to some problems, we took the upgrade to the penthouse...

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Helpful?
2Thank Jeanette W
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Jeanette, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Suites Hotel Jardin del Sol; our guests’ satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Moreover, we thank you for pointing...

Leicester, United Kingdom
Reviewed 7 November 2014

Absolutely awesome hotel and staff. Had great fun snorkeling everyday. Food good choices. Only issue was the guy in room next door was flushing the toilet on and off all through the night and his bathroom was next to our bed-head. We assume he was ill or something, so didn't mention it to anyone. Area down the street (the strip)...

Review collected in partnership with Iberostar
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3Thank Gary L
A TripAdvisor Member
Reviewed 6 November 2014

I good hotel apart from the added supplements charged on most cocktails/some drinks for "All Inclusive" guests. Excellent staff. Special thanks to Mercedes in the Spa, Enrique in the restaurant, the staff at the prestige reception and the bar staff at the Prestige lounge. I appreciate the excellent service I received from these members of staff.

Review collected in partnership with Iberostar
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Thank A TripAdvisor Member
IberostarHoteles, Quality Manager at IBEROSTAR Suites Hotel Jardin del Sol, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Suites Hotel Jardin del Sol; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. We sincerely regret your disappointment on the extra charge for some drinks in your All...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Discover the IBEROSTAR Suites Hotel Jardín del Sol, a Spa hotel in Santa Ponsa. This four-star all-inclusive hotel is located in a beautiful spot on Santa Ponça Bay, Costa de la Calma, Majorca. An adults-only hotel, it has a wide range of luxury suites and the exclusive Star Prestige area, where guests will find everything they need to spend the best and most exclusive vacations. Star Prestige: Find out the benefits and exclusive services of this new area. Book your accommodation in the new Star Prestige. In this exclusive area, you will enjoy personalised service, a separate check-in/check-out reception, a lobby including an exclusive rest area and newspapers daily, the Star Prestige Bar, a terrace affording stunning views, an exclusive sunbathing area with Balinese beds, a swimming pool with loungers, a heated outdoor Jacuzzi tub, exclusive discounts at the SPA Sensations, free admission to the hydrotherapy area and free late check-out (subject to availability). The Perfect Couple's Getaway in Majorca. The Costa de la Calma's tranquillity and excellent beaches attract a multitude of travellers looking to relax and disconnect from their daily routine. The IBEROSTAR Suites Hotel Jardín del Sol is a peaceful seaside oasis perfect for romantic getaways. Adults-Only (+16). The IBEROSTAR Suites Hotel Jardín del Sol is an exclusive adults-only resort in Santa Ponça. All of Jardín del Sol's entertainment offerings provide the most enjoyment to guests while balancing Costa de la Calma's relaxing atmosphere. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to 3 devices – to use during your stay. Jacuzzis in All Rooms. Luxury and comfort define the IBEROSTAR Suites Hotel Jardín del Sol's guest suites. Fully equipped with the latest technology and terraces offering breathtaking views, all rooms in this Santa Ponça adults-only hotel feature double jacuzzis for the ultimate in relaxation. Asian Wellbeing: The IBEROSTAR Suites Hotel Jardín del Sol offers the exclusive Spa Sensations, a hotel spa concept in which relaxation techniques are applied to the mind and body and where guests can experience maximum comfort. ... more   less 

Additional Information about IBEROSTAR Suites Hotel Jardin del Sol

Address: C/ Huguet des Far, s/n | Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Santa Ponsa
Price Range: $165 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Suites Hotel Jardin del Sol 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Iberostar Jardin Del Sol
Iberostar Santa Ponsa
Jardin Sol Santa Ponsa
Jardin Del Sol Majorca
IBEROSTAR Suites Hotel Jardin Del Sol Santa Ponsa, Majorca
Hotel Style:
#1 Luxury Hotel in Santa Ponsa
#1 Spa Hotel in Santa Ponsa
#2 On the Beach Hotel in Santa Ponsa
#2 Romantic Hotel in Santa Ponsa
#2 Family Hotel in Santa Ponsa
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Suites Hotel Jardin del Sol staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main building, I was in one of the wings and it was quite a long walk to he main part.”
 of 5 bubbles koloanna, 18 Feb 2017 | Read review
“A room on 4 or upwards to appreciate the views.”
 of 5 bubbles Marion2401109, 14 Dec 2016 | Read review
“Request to view rooms to upgrade”
 of 5 bubbles stuble, 24 Oct 2016 | Read review
“upper floor with a balcony toward the center of the hotel provides the best views”
 of 5 bubbles jgbeach47, 18 Oct 2016 | Read review
“All rooms have a sea view.”
 of 5 bubbles JackieJ535, 13 Oct 2016 | Read review
5 of 5