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Hotel Ibersol Alay

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176 Reviews from our TripAdvisor Community

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Showing 78: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016 via mobile

We stayed at the Alay Hotel earlier this month. The rooms had been refurbished to a fair standard this year. We had no problems with our room After a few days we could see that it was not a 4 star hotel for the following reasons Food was very limited in variety and quantity and not aimed at the British... More 

Helpful?
1 Thank Kev K
onlinesalay, Gerente at Hotel Ibersol Alay, responded to this review

Dear Mr. First of all thank you for your comments as it is the way we can know where we can keep improving our services. Regarding meals and their variety, we have wheels variety of foods every 15 days so the meals will not repeat Thanks again for your comments and take note to make the appropriate changes More 

Gateshead, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 October 2016

The location of the hotel is excellent, it is very near the beautiful Marina and near the beach. The hotel on first sight looks great, sleek modern and clean. Unfortunately, the rooms were dusty, the toiletries were very minimal I've thimbleful of shower gel/ shampoo in sachets, also the towels were quite small. Not what you expect from a four... More 

Helpful?
Thank Sheila L
onlinesalay, Gerente at Hotel Ibersol Alay, responded to this review

Dear Mr. First of all thank you for your comments as it is the way we can know where we can keep improving our services. Thanks again for your comments and take note to make the appropriate changes More 

Swansea, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

Hotel was never a 4 Star. Our Room 402 Bathroom Sewage smell all through the holiday, wanted another 30 Euros Each to move rooms, had to buy our own air Fresheners. Choice of Food for a Four Star was shocking. breakfast Good Evening Awful. Sun Loungers were yellow in Colour & Filthy Dirty. Pool was Freezing, asked could we use... More 

Helpful?
Thank Jon C

Travellers are raving about these Benalmadena hotels

Manchester
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016 via mobile

Great location for the hotel with access to local amenities and the marina. Local nightlife is great too. The rooms are clean and tidy but there was an overwhelming smell of toilets in and around the hotel. Not pleasant!!

Helpful?
Thank Ben S
Bedford, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016

just returned from hotel ibersol alay.....nice clean hotel breakfast very busy but alright..only there 3 days but overall good close to the marina plenty resturants and things to do grasey golf and cable cars

Helpful?
Thank 424janice
Surrey
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 October 2016

Stayed for 6 nights at the beginning of October on a half board basis as got a very cheap deal, which was cheaper than going for 3,4,5 & 7 nights. Arrived around midday due to an early flight and was advised to go away and come back at half 2 to check in. Had a top floor room with stunning... More 

Helpful?
Thank Dan M
onlinesalay, Gerente at Hotel Ibersol Alay, responded to this review

ear Sir Thank you for you comments for us is very important now how was your staying in our hotel in this wy we can improve all our services. Best regards More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2016

Stayed in this hotel for 5 nights. Everywhere painted white, which made it appear clean and fresh. Just had bed and breakfast, which was excellent. Fantastic choice, something for everyone. The only thing that let it down was the coffee machines kept breaking down so sometimes a long queue to get a hot drink. The room was more than adequate,... More 

Helpful?
2 Thank Gayle S
Bedford, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2016

I stayed at this hotel on the 12th August 2016 for one week. I didn't intend to do a review for Trip advisor and decided to write to the hotel direct with my grumbles. Disappointingly I had no response. It wasn't all bad...and thought at the time it would be a helpful insight for the management to mull over.. obviously... More 

Helpful?
Thank chrisfZ3159WR
onlinesalay, Gerente at Hotel Ibersol Alay, responded to this review

Dear Sirs First of all thank for their comments and thanks to them we can improve our services for our guests say that with respect to the rooms are every day trying to leave the rooms and common areas in the best possible condition Regarding the restaurant food and more in August is a period of sellout do things best... More 

Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016

My Wife and I have just returned from a weeks stay at this hotel - It wasn't the greatest - The Hotel claims to be a 4* hotel - ITS NOT!! An average 3* maybe. The Check In was a joke - it was so farcical I thought I was in an episode of Fawlty Towers - One family at... More 

Helpful?
1 Thank Michael J P
onlinesalay, Gerente at Hotel Ibersol Alay, responded to this review

Dear Sirs First of all, thank for their comments because without them we could improve our services. Referring to his instructions, I remember that check in the rooms are made at 15:00 hours so that the rooms have not yet been prepared for new customers. Says you situations with other guests who can not control their inputs or outputs the... More 

South Ayrshire, United Kingdom
2 reviews
Reviewed 14 October 2016

We booked a room for three people. When we went to our room there were only beds for two!! As our arrival was 10.30 PM we were not amused by this!! The matter was dealt with quickly, another bed was brought in. The member of staff was very pleasant although she could not speak a word of English. The room... More 

Helpful?
Thank jcwilson222
onlinesalay, Director General at Hotel Ibersol Alay, responded to this review

Dear Mdme/Sir. First of all I apologize that we have not come to offer the service deserved while thank you for your comments so that we can better and put more efforts in our work. The towel issue was a mistake laundry where they arrived with this problem but we could not detect them come packaged. Regarding the restaurant our... More 

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Amenities

Highlights
  • Free Internet
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hotel Ibersol Alay

Address: Puerto Marina Avenida Alay 5, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Price Range: $78 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ibersol Alay 4*
Number of rooms: 240
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Also Known As:
Alay Hotel Benalmadena
Hotel Alay Benalmadena
Hotel Ibersol Alay Benalmadena, Spain - Costa Del Sol
Hotel Style:
#13 On the Beach Hotel in Benalmadena
#17 Luxury Hotel in Benalmadena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ibersol Alay staff and other travellers.
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Questions? Get answers from Hotel Ibersol Alay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most if not all rooms have sea view.”
 of 5 bubbles jackyehobbs, 22 Nov 2016 | Read review
“High floor with sea view”
 of 5 bubbles efarraf, 17 Nov 2016 | Read review
“High sea view room, but these rae of course extra...”
 of 5 bubbles bigniv, 7 Nov 2016 | Read review
“Do not go by the photos”
 of 5 bubbles Cairnhill2014, 5 Nov 2016 | Read review
“pay extra for marina view.you wont be dissapointed.”
  • top floor
 of 5 bubbles GOLFINBLACK, 30 Oct 2016 | Read review
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