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BEST WESTERN Premier Schlosshotel Park Consul

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138 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Whitwick, United Kingdom
Reviewed 19 October 2016 via mobile

Stayed for two nights for a conference. I found the staff extremely helpful and forthcoming and the rooms very well appointed and comfortable. The hotel feels new and solid while the interior of the rooms are comfortable without sparing the luxuries, lots of hand finished glass and wood surfaces. Bed was a good size too! Would definitely stay there again.

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Helpful?
Thank bfg_hightower
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear bfg_hightower, thank you for your good feedback to your stay in our Best Western Premier Schlosshotel Park Consul. It is really nice to see, that you enjoyed the comfort & luxury of the room and also of the Hotel interior. We will make sure that we pass on your commendation to our colleagues. We would be glad to welcome...

Stuttgart, Germany
Reviewed 25 September 2016

Nice location above the city. Room size sufficient, most rooms come with a desk and separate coffe table and chair. for an upcharge of 20 Euro rooms come with a nice view on the city. Very nice fitness and wellness area. Good food in the restaurant. NIce bar area with football with football screens covering all major football matches. Nice...

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Helpful?
Thank weltenbummler07
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear „Weltenbummler07“, thank you for choosing the BEST WESTERN PREMIER Schlosshotel Park Consul for your stay and also for taking a few minutes to leave your review regarding your visit. It’s great to read that you enjoyed your stay with us and speak so commending about the location, the food and our staff. We are looking forward to welcoming you...

Calgart, Canada
Reviewed 22 September 2016

Very clean room, great location, fanastic breakfast, great room design. Hotel has all possible amenaties - extremely satisfactory stay. Looking forward to returning in the future. Great for business stays.

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Helpful?
Thank Bianca S
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear „Bianca S.“, Thank you for your great feedback of your stay at our Best Western Premier Schlosshotel Park Consul. To satisfy our Guests is our main priority, so we are very pleased to hear that you had such an exceptional time at our Hotel. The Hotel is situated on top of a Hill with a beautiful view over the...

Singapore, Singapore
Reviewed 28 April 2016

Attended a German friends wedding, at the hotel.... Aside from the fact they messed up my booking and charged me extra, then provided me with a "double room" - 2 singe beds pushed together and having the audacity to tell me its "normal", when my travel partner had a proper double bed on her own.... Its a nice, modern hotel....

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Helpful?
Thank JGSingers
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear JGSingers, thank you for your rating on tripadvisor. Many thanks also for your compliment about our breakfast and the hotel itself with the large bathrooms and other nice amenities. I´m really sorry about the inconveniences with your reservation, I hope it didn´t influenced your stay too much. Maybe we can welcome you in the future again, with the right...

Reviewed 9 March 2016 via mobile

A fabolouse hotel made for very large groups and still look small. Top standard on the top of the hill beside the old castle. Very attentive staff on all positions. I came walking up the hill thinking is nothing. It was tough with suitcases. When entering the lobby with beer in my mind, a staff approached to me saying: sit...

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Helpful?
Thank Ulf S
Michael M, Leiter Gästebetreuung at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear “Ulf S”, thank you for choosing the BEST WESTERN PREMIER Schlosshotel Park Consul for your stay in Heidenheim and also for taking a few minutes to state your review regarding your visit. It´s fantastic for us when we start reading the feedback and quickly be aware, you enjoyed your stay in our hotel. Thank you also very much for...

Stuttgart, Germany
Reviewed 5 January 2016

Staff professionalism, amenities, and location, are top notch. It was extremely relaxing and I would recommend this hotel to anyone who is visiting Ulm. At the end of the day, we looked forward to returning to the hotel.

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Helpful?
Thank David W
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear „David W“, many thanks for your grading. It´s nice to see that we reached our goal, 100% satisfaction of guests. Of course we will share this recommendation to our colleagues. And of course we will await you not only for returning from Ulm. If you like you can stay in Heidenheim, too. Best regards from the “Ostalb”

Lugano, Switzerland
Reviewed 24 October 2015

Just went there for a 1 night stay. Staff welcoming and supportive. Internet ok. Good Parking. Room´s convenient and clean. Venue - all easy to access. Flexibility / Willingness to adjust to personal needs / requests.

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Helpful?
Thank Kudrun
Michael M, Guest Relations Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear “Kudrun”, thank you for choosing the BEST WESTERN PREMIER Schlosshotel Park Consul for your stay and also for taking a few minutes to leave your review regarding your visit. We are very pleased to read about your enjoyable stay at our hotel. It is also a real delight to see in your feedback that you have been satisfied with...

Bietigheim-Bissingen, Germany
Reviewed 16 September 2015

A modern well equiped hotel, with great views over Heidenheim from the Restaurants. The rooms are all very similar and fitted out to a high standard, as you would expect fro a modern chain hotel. The Restaurant is relatively good, especially in Summer if you can sit outside and enjoy the view. Breakfast is very comprehensive and of a high...

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Helpful?
Thank Andrew R
Zurich, Switzerland
Reviewed 17 August 2015 via mobile

Stayed here as a family of five as a package with Legoland. Didn't expect too much, but our expectations were greatly exceeded. Staff were all very friendly and helpful. Our room was roomier and of a higher standard than we expected, and the wellness area, including fitness equipment was very modern and well presented. A good range for buffet breakfast...

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Helpful?
Thank Marc F
Switzerland
Reviewed 17 July 2015

We stayed at this Best Western for a couple of nights, back on the long weekend of 1st May. Originally booked through a great Expedia deal, which turned out too good to be true (i.e. a mistake by Expedia; though they partially compensated this by giving us a 50 usd discount coupon). Our idea was to go to Legoland Deutschland,...

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Helpful?
Thank Hernan_y_Tina
Michael M, Manager at BEST WESTERN Premier Schlosshotel Park Consul, responded to this review

Dear guest,( I couldn't figure out if Hernan and Tina was the correct Approach) I do apologize for the inconvenience caused as this is not the usual manner how we reat our guests. I will adress this issue and talk to the People involved. We will deffenitley change a few things. As for the parking fee I have to say,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Schlosswirtschaft
Schlosswirtschaft
Cuisines: German
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN Premier Schlosshotel Park Consul

Address: Hugo-Rupf-Platz 2, 89522 Heidenheim, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidenheim
Price Range: $134 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN Premier Schlosshotel Park Consul 4.5*
Number of rooms: 115
Reservation Options:
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Questions & Answers

Questions? Get answers from BEST WESTERN Premier Schlosshotel Park Consul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spending extra 20 Euro for rooms overlooking the city.”
 of 5 bubbles weltenbummler07, 25 Sep 2016 | Read review
“Make sure you CONFIRM its a Double Bed !!!!! Ask for a view over the city not the entrance...”
 of 5 bubbles JGSingers, 28 Apr 2016 | Read review
“Prefer room over looking the back side, Valley”
 of 5 bubbles SudhirGurt, 27 Mar 2015 | Read review
“get a room facing the castle”
 of 5 bubbles Girasol2014, 13 Jan 2015 | Read review
“Ask for a room with view over the city”
 of 5 bubbles IngoS_13, 22 Jul 2014 | Read review
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