Club Med Serre-Chevalier - French Alps
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Club Med Serre-Chevalier - French Alps

Aula para as crianças pequenas
Traveller (1356)
Dining (67)
Room & Suite (42)
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About

4.5
#1 of 1 all-inclusive in La Salle les Alpes
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The resort of Serre-Chevalier is home to the Village, designed as a large hamlet of about fifteen chalets. Its typical rooftops and facades in wood and stone, is in total harmony with the decor. Inside, the spaciousness and warm decoration of the lounges in the style of family rooms create a holiday location. Everyone can thoroughly devote themselves to their favourite activities, whether in the Snow Garden, on the slopes of the ski domain, in the indoor swimming pool or in the Club Med Spa*.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hiking
Babysitting
Secured parking
Wifi
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Steam room
Baggage storage
Concierge
Gift shop
Shops
Laundry service
Self-serve laundry
Ironing service
Room features
Private balcony
Safe
VIP room facilities
Flatscreen TV
Room types
Mountain view
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, French

Location

Le Bez, 05240 La Salle les Alpes France
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Marseille Airport
198.9 km
See all flights
5,513Reviews63Q+A48Room tips

Reviews
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Traveller rating
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Detailed Reviews
ClaireSinha wrote a review Feb 2024
17 contributions10 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
My husband Rohit and I had our first Club Med experience this week and we loved it! Our daughter Piya particularly had a fantastic time at Baby Club Med and we never worried for her while we were out on the slopes.

In particular, Manon became our daughter Piya’s firm favourite and she looked forward to seeing her every day. All the staff who looked after her were incredible - Marie, Jade, Lisa, Melanie and Marie in particular.

We would be honoured to have the chance to have them care for our dear daughter again
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tayla W wrote a review Jan 2020
Essex, United Kingdom78 contributions61 helpful votes
4.0 of 5 bubbles
I went here as a first time skier and was thoroughly impressed.

The lessons I had were great, our instructor, Perrine, made us feel very safe and made learning to ski very enjoyable. She was very knowledgeable and quickly got to know us all giving the experience a very personal touch.

The food at breakfast, lunch, dinner and the snacks in between were also excellent. There was a good range for people with allergies and vegetarians. Most food was cooked fresh before your eyes and nothing left me disappointed. The choices of drinks at the bar was also good. There was plenty of beer, wine, spirits and cocktails to choose from, all of which were served by very friendly and fun staff.

The rooms were spacious and clean. Perfect for what is needed on a ski holiday. However, the room numbering/lettering system was confusing and it was not really explained during check in so there was a lot of faffing trying to locate our rooms.

We went as a group of 45. Ages ranging from 14-60 and we are all looking in to booking on to another Clubmed all inclusive holiday soon.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Ego - Community Manager at Club Med Serre-Chevalier - French Alps
Responded 26 Jan 2020
Hello 729taylaw, What a pleasure to read your comment! Thank you very much for your reply. We are very happy that you had an excellent stay with us, thanks to our entire team of GO / GE. ! Our GO's are working hard to offer you a quality of service that meets your expectations. Hoping to see you again as soon as possible at Club Med Serre Chevalier or in one of the Club Med villages. Karl - eGO As well as the entire Club Med Serre Chevalier team.
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OttawaSunlovers wrote a review Feb 2020
Ottawa, Canada90 contributions26 helpful votes
5.0 of 5 bubbles
This was my first Club Med ski experience and I loved it! Having a dedicated guide for the whole week ensured that you maximized your exposure to the mountain at trails suited to your level, As typical to Club Med's, the rooms are basic but comfortable and clean. The food was of good quality with different choices each day. And it was nice to have an all inclusive ski vacation where you know all your costs in advance which were fairly reasonable considering what was provide and the alternatives.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Guest Relations Manager at Club Med Serre-Chevalier - French Alps
Responded 4 Feb 2020
Dear OttawaSunlovers, Thank you for taking time to review our Serre-Chevalier resort. We are pleased to know that you had a good time with us. We've passed your message on to the team for their information. Regards,
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zowiezowie wrote a review Jan 2020
UK14 contributions31 helpful votes
4.0 of 5 bubbles
After a chaotic start to the holiday we had a great week. Helped by perfect weather and great conditions.
Hopefully this review can help you decide if Club Med Serre-Chevalier is for you.....
Positive
* Food - lots of choice every mealtime. Catered well for different dietary preferences and children. Food of a great standard.
* Large clean rooms.
* Great location and overall ski area for intermediates (beginners who are unable to ski a small part of a red run will need to get one of the hotels frequent buses to and from the ski lift).
* Friendly staff
* Truly all-inclusive. We wouldn't have spent a euro the entire holiday except for ski badges (€8 each!!) and photos of the kids.

Things to consider
* No opportunity for children to eat before 7pm. Combine this with a 7:30 wake up each day there was little opportunity for them to get enough sleep (and the ski instructors then told us off because the kids were tired!)
* babies are not taken outside by the childcare team. So their holiday is basically confined to the hotel.
* The swimming pool temperature is cold but too small for swimming lengths
* The younger children (<6) didn't enjoy the childcare.
* It's a big hotel and if something goes wrong you may not get personalised service. E.g. Kids skis go missing and their default approach was to let a 6 year old miss their lesson despite a rental centre being in the hotel boot room.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Ego - Community Manager at Club Med Serre-Chevalier - French Alps
Responded 12 Jan 2020
Hello Zowiezowie, First of all, thank you for sharing your experience with us during your stay. We are happy to read that you had a pleasant stay with us and that you enjoyed the food, the rooms, as well as the ski area ! We strive to provide the best service to our Gm's so that they keep good memories of their stay with us. The entire G.O/G.E team wishes you a pleasant day, and we hope to have the pleasure of welcoming you again in our beautiful village, or in one of the Club Med Villages around the world. See you soon, Karl - eGO 😊 As well as the entire Club Med Serre Chevalier team.
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Carol B wrote a review Feb 2022
9 contributions1 helpful vote
5.0 of 5 bubbles
Was worried about some of the negative comments......BUT have to say this resort has been excellent for us! The staff are amazing with special reference to
Diane on reception was sooooo helpful and lovely to chat too
Bar staff , Alexei, Lori's, always happy smiley & really looked after us
Restaurant, Pierre jean & simone really chatty and really helpful
Blueam kind of maitre de to restuarant

The food was superb so much choice at a high standard always plentiful all the chefs were happy to help

Rooms were basic but comfortable , kept really clean ,everyday top up of water and basics

Ski equipment all ready on arrival, if needed the ski chaps were there to adjust etc , ski room really convenient

Ski instructors from esf were excellent especially Cryill who took my husband and daughter snowboarding , Stephen who took me and son skiing he was extremely patient especially with me as I was just over beginner level.
Club med buses run all the time to main lifts about 5mins away.
Location is great with 5mins walk to main area, great bars like Chazelay

Really really loved our 2 week stay and would highly recommend to anyone.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott M wrote a review Jan 2020
2 contributions
5.0 of 5 bubbles
We have just returned from a brilliant week in which our group of 45 had a fantastic time with brilliant value for money.
The bar staff were great especially Jason and put up with our best efforts of drinking it dry, And the whole hotel conga via the bar was a brilliant touch.
Ulysiss was a brilliant host, entertainer, and musician and was always friendly and helpful.
Our rooms were cleaned every day
Food was brilliant
Ski in and out was good although the bubble lift you have to take took about half an hour to reach the top.
All in all a brilliant week and a big thanks to all the staff for putting up with us!

Bonnett de douche
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Ego - Community Manager at Club Med Serre-Chevalier - French Alps
Responded 26 Jan 2020
Hello Scott M, Thank you for your great comment! We are very happy that you had an excellent stay with us at Club Med Serre Chevalier! Our GO's are working hard to offer you a quality of service that meets your expectations. Hoping to see you again as soon as possible at Club Med Serre Chevalier or in one of the Club Med villages. See you soon, Karl - eGO 😊 As well as the entire Club Med Serre Chevalier team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deepak G wrote a review Aug 2020
Geneva, Switzerland82 contributions40 helpful votes
1.0 of 5 bubbles
Club med serre chevalier review. I have a lot I want to say about my first club med experience, but let me sum it up.
Not worth the money!

1. Parking isn’t free considering you pay a lot for all inclusive hotel.

2. All inclusive is not really all inclusive as champagne / sparkling wine are extra. One restaurant on site and it’s not open during the full day.

3. No shower outside near the pool area.

4. Restaurant is only open at specified times. No snacks in between except dried processed cakes. They advised on other days they do more (but not Saturday)

5. One of the bars (only two on site) is closed on Saturday.

6. Only one restaurant! It gets incredibly packed at the restaurant and you end up waiting in lines.

7. Rooms and hotel are outdated, need to be updated. Furniture looks like it’s from 1960s. No plugs near the bed so forget charging your phone near you. Doors don’t lock automatically so you need to lock the door to your room. Lights automatically turn off but don’t turn on when movement occurs.

8. Bathroom smells like vomit, sewage, or old pee. We only stayed here one night as we couldn’t stand it here.

9. Social distancing is not respected.

10. Really slow wifi, can’t access internet

11. Only one pool available, no slides and it’s not that big. Difficult if you want to relax at the pool.

12. Really early checkout (10 am) with no flexibility even though check in as at 15h. Makes it difficult to sleep in, have a lazy breakfast, etc.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delia wrote a review Feb 2020
Bucharest, Romania1 contribution
4.0 of 5 bubbles
Things that could be improved:
Fresh food and varied but you don't really know what you eat. We are leaving in a world of allergies, food intolerance, so the lack of ingredients in a dish, it seemed to me like a problem especially when the staff who prepared the food was not English speakers and there was no one to ask for clarification.
The main dishes had a label with a general description, many of them did not have at all and others had the label "vegetarian". One day I saw this vegetarian label in front of a salad that had lots of ham in it.
Friendly staff, young, without too much experience, smiling but not really paying attention to what you say or did not understand English.
If the level of my spoken English can have any degree, those who work in the hotel industry must be advanced.
Although I paid for a 7 nights stay I left one day earlier. I made this decision when I purchase the holiday. It was included in the holiday package the transfer from airport to the hotel and from the hotel to the airport. The evening before leaving I asked at the reception at what time my transfer to the airport is scheduled. They checked me in the system and I was told that at 8:45 am. The next day I went down to hand over the room and I was told that I had no scheduled transfer for Saturday but for Sunday morning. The solution was to pay a taxi worth 250 euro, to request a receipt and to recover my money in Romania, from the agency where I purchased the vacation.
It was a beautiful vacation but sometimes is the little things that matter more than the smiles and the imposed conversation.
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Ego - Community Manager at Club Med Serre-Chevalier - French Alps
Responded 5 Feb 2020
Hello deedY6259NU, First of all, thank you for sharing your experience with us during your stay! Your GM’s feedback is important to us and allows us to constantly improve and offer services that meet your expectations. We strive to deliver the best service to our GMs so that they keep fond memories of their stay with us. The whole G.O / G.E team wishes you a pleasant day, and we hope to have the pleasure of welcoming you again to our beautiful village, or to one of the Club Med villages around the world. See you soon, Karl - eGO 😊 As well as the entire Club Med Serre Chevalier team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
debbiemoo wrote a review Mar 2020
Farnham, United Kingdom100 contributions97 helpful votes
1.0 of 5 bubbles
I have stayed in and visited other Club Meds and loved them. However, we visited Serre Chevalier Club Med for an evening as non residents and it was appalling. It is 65 Euros per person for dinner and drinks, but it is FAR from being worth this. The service at the bar and at the counters in the dining area ranged from indifferent to downright rude. We had 2 separate members of staff be rude to us. No one came near our table, no one took a wine order, no one cleared plates from the table and overall it felt like being in a very downmarket cafeteria. The food was OK, but not as good as the other Club Meds I've been to. Also, the 65 Euro fee allows you to use the pool, but not the sauna, there is an additional charge for this (which also applies to residents). I complained to the reception staff about the total lack of service; they failed to pass this on. I then complained to the duty manager who said she would contact me the following day; she did not. I wrote a detailed letter to the manager, and surprise, surprise, there was no response either. I can't comment on what it is like to stay here, but given our experiences I would not consider booking in here in future. The poor service and lack of responsiveness to complaints did not inspire confidence, which is a shame as it's a great place to ski and I'd previously been considering booking this hotel for next season.
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Date of stay: February 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John D wrote a review Feb 2020
London, United Kingdom2 contributions1 helpful vote
4.0 of 5 bubbles
All day lessons with ESF instructors are brilliant, the resort is varied enough for beginners and more experienced skiers. The ski equipment and ski service in Club Med is really good, but over priced when compared to local hiring. I hired my wife boots as it was only her second ski trip and felt the £50 / £70 option on the boots was excessive, but as we were arriving late it was the only option to fit in with the 9am lesson start for the following morning. We had 3 in the party requiring Gluten free options, and whilst there are plenty of options and the quality is great, it would reduce the need to seek assistance at every meal if the food stations included allergen labelling. Over the 2 years I've visited, I've never come across a grumpy member of staff and we will potentially revisit next year. Pre holiday information is good, but like so many online processes, as soon as something went wrong, for us it was not receiving the Easy Arrival email to pre book ski equipment and lessons, it took 3 emails and 2 calls to get someone to complete the information on our behalf.
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Review collected in partnership with Club Med
Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClubMed, Ego - Community Manager at Club Med Serre-Chevalier - French Alps
Responded 16 Feb 2020
Hello John D, We thank you for this nice comment and this 5-star rating! We are very happy that you had an excellent stay with us, thanks to our entire team of GO / GE. Thank you for your compliments on our various services which go to great lengths in order to offer you a quality of service that meets your expectations. We strive to deliver the best service to our GMs so that they keep fond memories of their stay with us. Sincerely, Karl - Ego 🔱 As well as the entire Club Med Serre Chevalier team.
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Christine L asked a question Feb 2024
Belgium1 contribution3 helpful votes
Toujours des gastro comme les autres années ?
Answer from Severine T
3 contributions
Le club de Serre Chevalier a prévu de fermer en avril 2023 pour rénovation. Il se dit aussi qu'il va passer de 3 à 4 tridents. C'est peut-être lié à cette rénovation prévue cette annee.
Tia N asked a question Dec 2022
Essex, United Kingdom11 contributions15 helpful votes
Hi Would someone be able to give me prices for pa treatments and sleigh rides ect please
Greg_000013 asked a question Aug 2022
Luxembourg City, Luxembourg9 contributions4 helpful votes
Bonjour, j’ai entendu dire que le club va fermer pour rénovation. Savez-vous pour quelle période?
Answer from Mélanie B
10 contributions2 helpful votes
Oui effectivement il va fermer après la saison d hiver prochaine et je crois qu il reouvre en 2024.
Gemma LP wrote a tip Mar 2023
London, United Kingdom46 contributions47 helpful votes
1.0 of 5 bubbles
"Do not go if English and have young children"
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Juan G wrote a tip Feb 2023
1 contribution
2.0 of 5 bubbles
"Avoid this place"
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Tsofnat S wrote a tip Feb 2023
9 contributions
5.0 of 5 bubbles
"Do the easy arrival for the ski"
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Catherine Stewart wrote a tip Jan 2023
West Sussex, United Kingdom26 contributions26 helpful votes
3.0 of 5 bubbles
"There isn't much choice - Deluxe just means you get a balcony."
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Bridgeplayer992 wrote a tip Jan 2023
London, United Kingdom26 contributions37 helpful votes
4.0 of 5 bubbles
"Upgrade to a room with a sitting area"
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Not the right property for you?
There are more places to choose from in the La Salle les Alpes area.
ALSO KNOWN AS
club med serre-chevalier hotel, briançon club med, club med briancon
LOCATION
FranceProvence-Alpes-Cote d'AzurHautes-AlpesLa Salle les Alpes
NUMBER OF ROOMS
350
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CLUB MED SERRE-CHEVALIER - FRENCH ALPS: 2024 Reviews (La Salle les Alpes, France) - Photos of All-inclusive Resort - Tripadvisor

Frequently Asked Questions about Club Med Serre-Chevalier - French Alps
Which popular attractions are close to Club Med Serre-Chevalier - French Alps?
Nearby attractions include Ecole De Vtt Buissonnière Serre Chevalier (1.1 km), Deval'Bob (1.1 km), and Le P'tit Jumper (0.7 km).
What are some of the property amenities at Club Med Serre-Chevalier - French Alps?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Club Med Serre-Chevalier - French Alps?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Med Serre-Chevalier - French Alps?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Club Med Serre-Chevalier - French Alps?
Conveniently located restaurants include L'Oree Du Bois, La Marotte, and Eau petit pont.
Are there opportunities to exercise at Club Med Serre-Chevalier - French Alps?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Club Med Serre-Chevalier - French Alps have airport transportation?
Yes, Club Med Serre-Chevalier - French Alps offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Med Serre-Chevalier - French Alps?
Yes, laundry service and self serve laundry are offered to guests.
Does Club Med Serre-Chevalier - French Alps offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Club Med Serre-Chevalier - French Alps?
The staff speaks multiple languages, including English and French.
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