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AC Hotel San Sebastian de los Reyes

Expedia.comUSD 79*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 94*
USD 79*
USD 94*
USD 79*
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AC Hotel San Sebastian de los Reyes
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176 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Merseyside
Reviewed 3 days ago NEW

Unfortunately, due to plane delay, arrived after 11.00 pm only to be told we couldn't get anything to eat or drink, although there was a minibar. Found out next morning there is actually a coffee machine (not free!) and a microwave with ready meals available near the breakfast area - this information would have been a life saver the previous...

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Helpful?
Thank RedmondMerseyside
Reviewed 1 week ago NEW

I traveled all over the world and Marriott is always my first choice of hotels. But this one was the worse. Not only the location was bad, but the ventilation in the room was not functioning properly. It was either too hot or too cold. I could hear the neighbors all the time. The restaurant and the room service was...

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Helpful?
Thank PATRICK G
ACSSR, Front Office Manager at AC Hotel San Sebastian de los Reyes, responded to this review

Dear Patrick G, Thank you for taking the time to write your opinion about our Hotel. Our location is very convenient if you are coming for business purposes, for shopping to the various malls and outlets or for family entertainments in the area. The air conditioning and heating is available during all seasons. You can always switch from one to...

Helsingborg, Sweden
Reviewed 22 March 2017

Have stayed here several times for business reasons. Modern, fresh and clean! Rooms as well as other premises! Not huge but fresh and healthy breakfast with attention to detail. Nice staff. Taxi to down town app 30 euro. Office area and shopping center close by but not a lot to do in the neighbourhood in the evening...

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Thank ulrika p
Reviewed 3 March 2017

good but not thrilling . Breakfast is basic, so is the room. Not sure the best value for money in business area of Madrid. Location was very convenient for me. But it is out of Madrid, so not for tourists. very good but nothing special.

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Helpful?
Thank Elena G
ACSSR, Front Office Manager at AC Hotel San Sebastian de los Reyes, responded to this review

Dear Elena, Thank you very much for your detailed feedback and for taking the time to share your comments. Upholding our commitment to provide a memorable experience, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Madrid. Kind regards,

London
Reviewed 27 February 2017

Stayed here for one night during a business trip and it was sufficient. The room was fine, although the bed was a little flimsy. The staff were professional enough but not overly friendly or personable. Continental breakfast was of good quality. My biggest issue was that they did not provide free wi-fi. In my opinion, for a business hotel to...

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Helpful?
Thank Chris F
ACSSR, Front Office Manager at AC Hotel San Sebastian de los Reyes, responded to this review

Dear Chris F, Thank you for taking the time to write your opinion about our Hotel. We are sorry to hear that we did not reach your expectations. We are grateful to you for bringing this to our attention so we have the opportunity to improve the issues you mentioned. Most of our guests already enjoy free Wi-Fi in the...

Tokyo, Japan
Reviewed 21 February 2017

When I travel for business, I don't like the fancy hotels with the huge (and likely expensive) lobbies. I want a hotel where the focus is on the comfort and convenience of the guests. A hotel where the staff is pleasant and takes care of your needs. From that perspective, this hotel measures up well. If you are looking for...

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Helpful?
Thank Richard C
Barcelona, Spain
Reviewed 19 February 2017 via mobile

The hotel is located in the industrial area of San sebastian de los reyes, very well located if you are visiting a company on the area. Rooms are small (standard room) but well equipped with a desk, tv (size and quality depends on the room) and a very nice bathroom. The downsides in my opinion are a bad soundproofing and...

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Helpful?
Thank J0nathanGarcia
Mooresville, North Carolina
Reviewed 18 January 2017

Unfortunately, we were not impressed. It is, however, convenient & inexpensive. We found customer service to be somewhat lacking. When we arrived the front desk person spoke limited English, & since we spoke limited Spanish, this turned into a slight problem. It seemed that since we arrived on a day when the hotel was not serving any food, we needed...

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Helpful?
Thank agolfpro2
ACSSR, Front Desk at AC Hotel San Sebastian de los Reyes, responded to this review

Dear Sir/Madam, Thank you for taking the time to respond to our satisfaction survey. We are sorry to hear that you encounter inconveniences during your stay with us. Our team strives to provide our guests with great experiences and regret not being able to exceed your expectations. We are grateful to you for bringing this to our attention so our...

Macclesfield, United Kingdom
Reviewed 5 October 2016 via mobile

I stayed here last week whilst visiting Madrid . It is a very convenient hotel with excellent front desk service . The breakfast is a self serve buffet with a good choice of food All in all very good value for money

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Thank Davidsmyth14
Reviewed 1 July 2016 via mobile

Stayed here for one night, the room was clean and spacious and the bed very comfy. The bathroom is also very modern and featured a safe bath tub as well as a transparent wash basin. The breakfast buffet offered cold meats and sausages as well as Spanish cheese and some sweet items. Good value for money!

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Helpful?
Thank Matthias H

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about AC Hotel San Sebastian de los Reyes

Address: Avenida Cerro del Aguila 15-17, 28703 San Sebastian de los Reyes, Spain
Region: Spain > Community of Madrid > San Sebastian de los Reyes
Price Range: $74 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel San Sebastian de los Reyes 4*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel San Sebastian de los Reyes staff and other travellers.
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Questions? Get answers from AC Hotel San Sebastian de los Reyes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go to this hotel”
patrickgK7870CT, 22 Apr 2017 | Read review
“As high up as possible.”
ulrikap2013, 21 Mar 2017 | Read review
“Try to get a view that doesn't overlook the road and the shopping center”
Tstotland, 4 Jan 2016 | Read review
“Superior rooms are big enough to fit a rollaway. Choose them over the junior suite. This is not the case for all AC Marriott's.”
RobH927, 3 Jan 2016 | Read review
“all rooms apeared to be of good standard”
Z2728QCkarenc, 29 Apr 2015 | Read review
5 of 5
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USD 79* /night
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Prices are for 1 room, 2 adults
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