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Holiday Inn Express Madrid-Sebastian de los Reyes

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Traveller (47)
Room & Suite (29)
Dining (16)
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Overview
  • Excellent15%
  • Very good29%
  • Average34%
  • Poor12%
  • Terrible10%
Travellers talk about
“madrid airport”(6 reviews)
“nice hotel”(3 reviews)
Wifi
Parking
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
2 Star Hotel
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Offers from Holiday Inn Express Madrid-Sebastian de los Reyes
Special Offer: Book Direct and Save
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Reviews (241)
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All reviewsmadrid airportnice hotelcheck in was easynon smoking roomfront desk staffrecommend this hotelcomfortable bedbreadspainmetroselectioneurosuberkettlecereal
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1 - 5 of 52 reviews
Reviewed 4 weeks ago

We stayed for 3 nights. The check in was fast and friendly and we were able to park outside in the street all 3 nights. The room was clean and comfortable and nicely decorated. The wi-fi was free and worked well. The breakfast was served...More

Thank ThePurpleScorpion
Response from Gehosan, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los ReyesResponded 4 weeks ago

Dear PurpleScorpion, We are very proud to know that your experience with us was so nice and that you found the customer service exceptional. We are sorry for the inconveniences caused on the second night, our apologizes. We will be more than happy to welcoming...More

Hotel's Favourite
Reviewed 5 April 2018 via mobile

The location - 7 minutes to metro (40 minutes by metro to Madrid centre), we're a lot of small restaurants in the area. The service was excellent, the reception staff was very helpful. Rooms are relatively small, but the facilities in good condition and clean....More

Thank kisya12376
Response from Gehosan, Guest Service Manager at Holiday Inn Express Madrid-Sebastian de los ReyesResponded 6 April 2018

Thank you very much for choosing Holiday Inn Express for your stay at San Sebastian de los Reyes. We are happy to know that your stay met with your expectations and we look forward to welcoming you again. Best Regards MLopez

Reviewed 12 April 2018 via mobile

This Hotel is well situated in Madrid, near airport and near business area. Rooms are normal, not luxury but have all you need if you are just looking for a place to sleep. Breakfast is OK, not a large selection but quality is fine. The...More

Thank mluis1
Response from Gehosan, Guest Service Manager at Holiday Inn Express Madrid-Sebastian de los ReyesResponded 15 April 2018

Dear Mluis1, Thank you for your lovely review and we hope to welcome you back in the future. Best regards. MLopez

Reviewed 24 March 2018

I was here for 4 nights, NOT GOOD...not clean, tiny shower you can barely fit, DIRTY SHEETS!, very noisy you can hear everything from other rooms, slow and not permanent internet, super lower food quality for breakfast , it would take a while to take...More

Thank josemH1570MG
Response from Gehosan, Front Office Manager at Holiday Inn Express Madrid-Sebastian de los ReyesResponded 26 March 2018

Dear josemH1570MG, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express MADRID-SAN SEBASTIAN D/L REYES. I would like to start by apologizing to you for the inconveniences you faced during your stay....More

Reviewed 1 March 2018 via mobile

Stayed for 1 night between flights out of Madrid airport. Fairly standard Holiday Inn express Good: Comfortable bed, and even the sofa bed. Clean (both room and bathroom) Power socket near bed Kettle Breakfast was ok. WiFi fast enough Could be better: Overall maintenance of...More

1  Thank Goncalo M
Response from Gehosan, Manager at Holiday Inn Express Madrid-Sebastian de los ReyesResponded 5 March 2018

Dear Guest, Thank you for taking the time to tell us about your experience at HIEX SS Reyes. Please know that your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest...More

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About
Amenities
Top amenities
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Meeting Rooms
Breakfast Available
Things to do
Bar/Lounge
Details
Price range
USD 64 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 64 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (47)
Room & Suite (29)
Dining (16)
Family and Play Areas (3)
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Room Tips
"high floor, renovated room"
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"Get a room with a king and sofabed. it gives you some more space"
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"Thin walls make choosing a good room tough."
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"Inner rooms are quieter."
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