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Ibis Madrid Alcala de Henares la Garena

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Traveller (29)
Room & Suite (20)
Dining (4)
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Overview
  • Excellent31%
  • Very good51%
  • Average16%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (331)
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12
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1 - 5 of 44 reviews
Reviewed 10 February 2018

We arrived at this Ibis after having spent nine hours on the road in dreadful weather conditions. We received a great welcome and our check in was swift. Our room was what we had requested, quiet, upper floor and well away from the lifts. The...More

Review collected in partnership with Accorhotels.com
Thank blondgirl87
Response from SmilyTeam, Gerente at Ibis Madrid Alcala de Henares la GarenaResponded 12 February 2018

Dear blondgirl87, We very much appreciate your comments regarding your stay at the ibis Madrid Alcalá de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve...More

Reviewed 3 October 2017

I was only there for one night but a family member stayed for a week. We found the staff helpful and the facilities very good. My Spanish is not good and they were able to converse in either English or Spanish. We had a very...More

Review collected in partnership with Ibis Hotels
Thank 115raymondr
Response from SmilyTeam, Deputy Manager at Ibis Madrid Alcala de Henares la GarenaResponded 9 October 2017

Dear guest, Thank you very much for your feedback regarding your recent stay in our hotel. It is a pleasure to receive reviews like yours and i will share your comment with the team. We hope to welcome you again during your next visit to...More

Reviewed 1 October 2017

All other hotels near the Madrid airport were sold out so I selected this location for my 1 night stay. First good thing is the local bus runs directly from the airport to only 1 block away from the hotel for less then 4 euros!...More

Review collected in partnership with Accorhotels.com
Thank robertrB8381RC
Response from SmilyTeam, Adjunta de Direccióm at Ibis Madrid Alcala de Henares la GarenaResponded 3 October 2017

Dear guest, Thank you very much for your feedback regarding your recent stay in our hotel. It is a pleasure to know your experience with us was great and i will not hesitate to share your comment with our team. We hope to welcome you...More

Reviewed 10 May 2017

Overall Hotel is ok - The hotel accepts pets and we were unfortunate to have 6 dogs in adjacent rooms (dispersed in different rooms) so when somebody made a noise the barking session started. The hotel put us in another room and we were thankful...More

Review collected in partnership with Accorhotels.com
Thank LolomE7168SV
Response from AGPHOTELS, Deputy Manager at Ibis Madrid Alcala de Henares la GarenaResponded 12 May 2017

Dear guest, Thank you for sharing with us your recent experience in our hotel. I am so sorry for the inconveniences caused by another guests during your stay, we tried to control it. I hope your next visit will be more pleasant than the previous...More

Reviewed 4 May 2017

Typical Ibis hotel but with the most enormous bed!! We asked for a quiet room which from its location at the side of the building it was, but about 11.30pm on the first night of our 2 night stay, a party of people arrived from...More

Thank christinebrown52
Response from AGPHOTELS, Adjunta de Dirección at Ibis Madrid Alcala de Henares la GarenaResponded 8 May 2017

Dear guest, Thank you very much for choosing our hotel during your recent visit to Alcalá de Henares. We are happy to know the hotel was comfortable for you and we are so sorry for the inconveniences caused by other guests. Next time please let...More

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Best Value Properties in Alcala De Henares, Spain
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
USD 56 - USD 81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Alcala De Henares
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 56 - USD 81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Alcala De Henares
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (29)
Room & Suite (20)
Dining (4)
Family and Play Areas (1)
Questions & Answers
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jillymcchilly
11 February 2016|
Answer
Response from hallf | Reviewed this property |
Sorry don't know, give them a call all speak English.
0
Votes
richard h
12 January 2016|
Answer
Response from hallf | Reviewed this property |
Hi the Hotel has a bar, there is a KFC a BK and one other restaurant in walking distance, I don't know about the AC (you can open the window) Parking is free, and when booking you can order soft or hard pillows, don't know... More
0
Votes
Room Tips
"38 Euro cab ride from downtown, about 25 Euro to the airport"
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"let me sleep in one double (not triple!) bedroom with wife and kid - even less expensive and very good :)"
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"They do seem to still offer smoking rooms but as non smokers we asked for non-smoking and were on the 3rd..."
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