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Hotel Casona del Lago

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Hotel Casona del Lago
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187 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Sonoma, California
Reviewed 22 June 2016

The island pf Flores has become quite the tourist town in the last 10+ years, with the added noise and traffic that goes with that growth. This trip we stayed just over the bridge (5-10 minute walk if you walk over the bridge from town) at the Casona del Lago. Newer, fairly large for Flores, with a pool. Quieter than...

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Helpful?
Thank TamaraK
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment, It is nice to know that you have enjoyed the room, the quiet and our pool. Respect to the other things, we are already working on them. Our mission is to give the best experience, so we are always working on that For the staff it was a pleasure to have served...

San Marcos, California
Reviewed 6 June 2016

We spent two days at the hotel, which is in a nice location right on the lake. The hotel is clean and the rooms are large; however, some are a distance to walk and there are stairs only to the third floor. The room's air conditioner was adequate, but definitely not great as the bathroom had no air conditioning so...

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Helpful?
Thank ntflady
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment For us it was a pleasure to have attended you during your stay. Let us tell you that we are already working on the AC. Actually we are changing all the ones that are not working good enough. We hope you can visit us soon. Best regards and thanks again

Sapa, Vietnam
Reviewed 7 May 2016

Overall we enjoyed the stay, hotel is good, clean. We had a problem with the AC, and the changed our room right away. Breakfast is nice. the view to the lake is nice and there is an external pool and jacuzzi.

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Helpful?
Thank GabiZodik
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for the comment. For all the staff it was a pleasure to have attended you. We apologize for the A/C problem, we have already fixed it, but it is nice to know that we fix the problem. We hope you can visit us again in a near future. Best Regards,

California
Reviewed 6 May 2016

I stayed in the newer section of this hotel. I had a basic but comfortable room with balcony, some water view. There's nothing like being on a lake so I don't have any complaints about this place. The dining area was nice and staff accommodating.

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Helpful?
Thank pghs67
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for the comment. For all the staff it was a pleasure to have attended you during your stay! It is nice to know that you have enjoyed a lot the hotel! Best regards,

Mount Vernon, Washington
Reviewed 27 March 2016

This hotel has been added on to, so lots of weird turns. We lucked out and got a corner room with great light and a deck. Room was really basic. Towels and sheets were old and worn. The breakfast was very good and the staff was friendly.

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Helpful?
Thank Pam T
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped, Muchas gracias por su comentario. Para nosotros fue un placer haberlo atendido en nuestro hotel. Es bueno siempre...

Chicago, Illinois
Reviewed 25 March 2016 via mobile

CONS Terrible sheets. They're thin & scratchy. There's no mattress pad. No pen/note pad. No Kleenex. Old towels. There's no elevator to the 3rd floor. PROS Good healthy breakfast. ( yogurt & fresh fruit) Good AC. Pool. Overhead fan. Usual toiletries minus conditioner. It's a very simple but adequate hotel.

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Helpful?
Thank sannettie
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review
Google Translation

Estimado huésped, Gracias por su comentario. Para nosotros es muy importante su comentario para poder mejorar cada día. Agradecemos también...

Orlando, Florida
Reviewed 11 February 2016

Our 12-member Overseas Adventure Travel (OAT) group received a warm welcome with a rum drink upon our late arrival from Guatemala City, where the flight was delayed for several hours. Hotel Casona del Lago is perched on a small peninsula jutting into the subject “lago,” a placid lake that envelopes much of Flores—the staging ground for visits to UNESCO World...

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2Thank DeanMurphy2020
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear customer, Thanks a lot for your comment! For us it was a pleasure to receive you during your visit to Tikal with OAT. For us is important to know that you have enjoyed the environment of the hotel and the rooms! We hope you can visit us again. Best regards,

Hamburg, Germany
Reviewed 30 January 2016

On the lake in a good location close to the causeway to Flores. Rooms are large and beds good. Bathrooms ok. Rooms have no view as the windows look out onto a corridor. Nice pool where you do have a view. Groups going to Tikal often stay here.

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Helpful?
Thank RVoswinckel
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for the comment! Its really nice to know that your stay was nice, and that you have enjoyed our services, like the rooms and the pool. We hope you can visit us soon. Best regards,

Reviewed 3 January 2016 via mobile

We enjoyed the relaxed courtyard after touring Tikal all day. The pool was refreshing. The rooms are good and the beds are wide. Free wi-fi and great breakfast selection are available. Very friendly staff. On the second and last day we used hotels kayak to tour around the Isle of Flores. Enjoyed the beautiful scenery.

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Helpful?
Thank Deniz E
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, Thanks a lot for your comment! We really love to read this type of comments. Its nice to know that you have enjoyed all the things of Casona del Lago! We hope you can visit Petén and our hotel soon Best regards,

Utah
Reviewed 6 December 2015

We had a wonderful stay for two nights at the Casona del Lago. The staff was excellent, and the rooms were clean and adequately appointed. The view across the lake was awesome. The on-site restaurant was very good for breakfast, which we were pleasantly surprised to find was included. It is a short walk across the viaduct to some great...

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Helpful?
Thank David-Travels2
Hoteles_de_Peten, Gerente at Hotel Casona del Lago, responded to this review

Dear Customer, First of all, thanks a lot for your comment. We really love to read that your stay was great and that you have enjoyed a lot our staff, rooms, restaurant and location. We hope you can visit us soon! Best Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Casona del Lago located in Santa Elena, Petén. It is a new concept inspired by Caribbean architecture from various cities. It combines a tropical style with very special details to offer the guest a unique comfort and relaxation ambiance. Hotel Casona del Lago offers 48 rooms with air conditioned, private bathroom, TV, Conference Room, Free Wifi, pool and jacuzzi, restaurant and bar. ... more   less 

Additional Information about Hotel Casona del Lago

Address: Calle Litoral, Santa Elena, Flores 17001, Guatemala
Region: Guatemala > Peten Department > Flores
Price Range: $93 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casona del Lago 3*
Number of rooms: 48
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Also Known As:
Casona Del Lago Flores
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casona del Lago staff and other travellers.
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Questions? Get answers from Hotel Casona del Lago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to ensure everything works before settling in”
 of 5 bubbles climber_in_CH, 20 Jan 2017 | Read review
“Ask for lakefront view, it is much quieter plus you have a beautiful view of the Island.”
 of 5 bubbles Steph2311, 4 Jul 2016 | Read review
“Remember that some rooms are a distance to get to, so ask at the desk.”
 of 5 bubbles ntflady, 6 Jun 2016 | Read review
“Any room with a balcony overlooking the lake”
 of 5 bubbles DeanMurphy2020, 10 Feb 2016 | Read review
“Third floor has best views. We were in 306-308.”
 of 5 bubbles David-Travels2, 5 Dec 2015 | Read review
5 of 5