We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We really appreciated the private room in front of water. The owner was nice and answered to all of our questions. Everything was working well: hot water and wifi for exemple. The terrasse was perfect to watch the sunset :)
I stayed 4 nights in a fan room. Its super hot and I really should have dont eh air con room, but it was good value for a fan room and the location the hotel is in.
The staff are all very friendly, and the...More
My partner and I booked 3 nights here but left after 1 night. We were told we had been upgraded to a hybrid room meaning we had an ac unit that we could pay 10$ a day for. This is what we had booked though....More
Thank Stephanie M
Response from Oliver D D, Gerente at Hotel La Casa Del LacandonResponded 2 weeks ago
1. light bulbs burn trough without advice and after being informed was changed immediately.
2. as part of everyday complete cleaning of the room, all sheets are laundred every day, because of humidity being 80-95 % in rainy season sheets are dried in a dryer...More
My husband and I stayed in this hotel for 3 nights in a privat room with privat bathroom and balcon towards the lake. Wifi worked well in the room and the shower worked too. We were happy with this room and the service Oliver provided.
Oliver does not like customer service. He didn't give us any tourism information. He answered the shortest answers on eath without looking at us.
He acts as a master towards the Guatemalan staff.
Dangerous and insalubrious shower in room 103 because you get electricity through...More
Thank maia s
Response from Oliver D D, Gerente at Hotel La Casa Del LacandonResponded 30 April 2017
Hello Maia, I remember you well, you came during easter, on of the highest seasons we have. I have been very busy these days. Our staff is new and from time to time needs my assistance dealing with international clients and their expectations, especially if...More
USD 20 - USD 50 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, HostelWorld, Agoda, Priceline and Hotels.com so you can book your Hotel La Casa Del Lacandon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.