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DoubleTree Suites by Hilton Hotel McAllen

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DoubleTree Suites by Hilton Hotel McAllen
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373 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel McAllen
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Showing 314: English reviews
Reviewed 28 December 2016

Excellent service while on business trip. Located right next to McAllen Heart Hospital where I needed to be at 6:00AM. The front desk personnel was very helpful in referring us to an excellent restaurant venue for our business meeting that evening.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Frances D
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi Frances D, Thank you for sharing your comments about your recent stay with us! We're delighted to hear the Front Desk is taking good care of our customer's in making great recommendations about the local area! Hope to see you again soon! Warm Regards, Crystal

Dallas, Texas
Reviewed 26 December 2016

This was the best experience at a hotel for my family 2 adults and 4 children aged12 and under. The indoor pool hours were late and breakfast was excellent. Their beans and homemade salsa were awesome for breakfast. We will definitely be staying here again.

Review collected in partnership with DoubleTree by Hilton
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Thank RobertoAlicia
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi RobertoAlicia, Thank you for sharing your comments about your stay with us! It's so rewarding to know we are taking good care of our valued customers and making great family memories! We look forward to serving you and your family again soon! Best Regards, Crystal

Rancho Cordova, United States
Reviewed 22 December 2016

Great hotel, the bed was very comfortable and the place was conveniently located 1.3 miles from the airport and less than a mile from the mall. The staff was very friendly and a Hilton Honor member they welcome me with a hot cookies (we were 2 of us staying). Breakfast is ok and have some variety and the restaurant staff...

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Thank josuec132
McAllen, United States
Reviewed 21 December 2016

This Hotel is a definite Wow factor. Very Clean & Great Service throughout the hotel. The staff is always on their game and they know how to treat guests with passion which should be practiced by all hotels.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Roul R
McAllen, Texas
Reviewed 20 December 2016

I'm a 22 year old entrepreneur and franchise developer. The staff said I gad to be 25 to get a room, once I provided my card they allowed me to rent a room. I was disappointed that they discriminated against my age at first.

Review collected in partnership with DoubleTree by Hilton
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2Thank 46juanangelr
Rio Rico, Arizona
Reviewed 11 December 2016

Nice hotel. Comfortable beds. The place was conveniently located, and the staff was very friendly. Breakfast was fine, and the restaurant staff was very friendly. All in all a nice place, and I would stay there again.

Review collected in partnership with DoubleTree by Hilton
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Thank allison_harriet
Devine, Texas
Reviewed 10 December 2016

Best renovation EVER!!! This place was awesome before but now since the rennovation in2016 it's one of my favorite hotels of all 100plus I stay in a year! Hotel manager Eddie Lopez is the difference! He went out of his way to ensure my family had the best experience they could have had. Met him in the lobby one morning...

Review collected in partnership with DoubleTree by Hilton
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Thank Margies-Daughter2321
Reviewed 10 December 2016

Very roomy suite with sitting area and bedroom. Refrigerator and desk in sitting area. This hotel appears to have been built as an Embassy Suites but is operated as Doubletree. There is a restaurant in the hotel, but not much In walking distance.

Review collected in partnership with DoubleTree by Hilton
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Thank Tom B
Detroit, Michigan
Reviewed 8 December 2016

This was a business trip and after a few flight changes and getting up at 2 am local time to start my day I was welcomed to great big room with comfortable bed. The office area/ sitting area in the front room was spacious and separate bedroom was wonderful. I can not remember ever having a balcony like that before....

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Thank Joe90123
Lake Geneva, Wisconsin
Reviewed 5 December 2016

Room 304. I spent a few days here on business and was surprised we booked 6-7 blocks from the airport. I've always been fine booking across from the airport but I'm glad we did. The pictures are correct, the rooms are twice as big as you need and booked them for $99 a night! Fresh warm cookies at front desk,...

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Helpful?
Thank superlean3

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd St, McAllen, TX 78503-1289 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: $133 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
2 questions
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Pharr, Texas
10 months ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a higher floor for quietness, corner suites are huge”
Ramonesfan22, 5 Apr 2017 | Read review
“Lower floors might be better as the elevator was not always working well.”
DC2florida, 26 Feb 2017 | Read review
“We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in other cities it appeared equal to them”
sandyfou97, 13 Feb 2017 | Read review
“rooms on the west side are quieter and you can use the service elevator,its faster.!!!”
kshank2017, 14 Jan 2017 | Read review
“high floor facing south was great view”
Joe90123, 7 Dec 2016 | Read review
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