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26/11/2017 27/11/2017
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    Smart iStay Hotel in McAllen

    1921 S 10th St, McAllen, TX 78503-5403
    +1 844-688-9789
    Hotel website
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    26/11/2017 27/11/2017
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    USD 80*
    USD 77*
    SAVE USD 3
    USD 78*
    USD 77*
    Traveller (15)
    Room & Suite (10)
    Dining (2)
    DoubleTree Suites by Hilton Hotel McAllen
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    Studio 6 McAllen
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    Drury Inn McAllen
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    #17 of 40 hotels in McAllen
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    Super 8 - Mcallen/Downtown
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    #9 of 40 hotels in McAllen
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    Drury Inn & Suites McAllen
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    Best Western Rose Garden Inn & Suites
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    Hilton Garden Inn McAllen Airport
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    #10 of 40 hotels in McAllen
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    Casa De Palmas Renaissance McAllen Hotel
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    Staybridge Suites McAllen
    113 reviews
    #19 of 40 hotels in McAllen
    0.4 km
     
    Comfort Suites McAllen
    54 reviews
    #22 of 40 hotels in McAllen
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    Overview
    • Excellent55%
    • Very good29%
    • Average11%
    • Poor2%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (556)
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    1 - 5 of 215 reviews

    Reviewed 1 week ago

    Room was a mess not clean at all, sheets & mattress was stained idk of what very disappointed with stay. I don't think I will ever go back much less recommend this place . I really expected more for almost 100 a night,More

    Review collected in partnership with this hotel
    Thank Localtraverler1980
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 4 days ago

    We appreciate your feedback and we hope you allow us to host you again. We value your comments and the details about your recent stay and sincerely apologize we were not up to expectations. We have informed our staff so this does not happen again....More

    Reviewed 1 week ago

    Only one lounge chair by pool, when I asked if they have more I was told I'm not sure. Pool was very dated and old hot tub was cold . Wif was out for 24 hours called front desk was told they were trying to...More

    Review collected in partnership with this hotel
    Thank Robyn U
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 1 week ago

    Thank you for taking the time to comment on your recent stay at Smart iStay Hotel in McAllen, Texas. We appreciate your feedback and value your satisfaction. We apologize for any inconvenience you may have encountered and I assure you we will follow up with...More

    Reviewed 1 week ago

    Overall it was a great hotel. Right across the street from the mall. My first room the bathroom sink was leaking. They changed my room to an upgraded room. The breakfast buffet is standard. The pool is pretty although the indoor hot tub was out...More

    Review collected in partnership with this hotel
    Thank Melanie T
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 1 week ago

    Thank you for choosing to stay with us, we value your comments and your great feedback. We hope you choose to stay with us soon.

    Reviewed 1 week ago

    Very clean, nice grounds excellent pool. had some issues with some loud guess that were inconsiderate and partying, till 1:30 in the morning, cops had to come and break it up. other than that I had a great timeMore

    Review collected in partnership with this hotel
    Thank MarcoMerrit
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 1 week ago

    Thank you for taking the time to comment on your recent stay at Smart iStay Hotel in McAllen, Texas. We appreciate your feedback and value your satisfaction. We apologize for any inconvenience you may have encountered and I assure you we will follow up with...More

    Reviewed 1 week ago

    The cleaning crew was so polite and provided excellent service I stayed in room 219 I didn't get the ladies name but she was so great and very helpful. I really would have loved to see her again to thank her for her kindness. I...More

    Review collected in partnership with this hotel
    Thank jackiea74
    Response from Noe G, General Manager at Smart iStay Hotel in McAllenResponded 1 week ago

    Our goal is to create a great stay for our guests, with our customer service and amenities. We thank you for taking the time to let us know of you experience and with our staff service and hope you continue to stay with us when...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Indoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 77 - USD 109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in McAllen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Cancelon, Travelocity, Hotwire, TripOnline SA, Orbitz and Cheap Tickets so you can book your Smart iStay Hotel in McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • McAllen
    • Also Known As
    • Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall) ,
    • Holiday Inn Mcallen ,
    • Mcallen Holiday Inn ,
    • Holiday Inn Express Mcallen
    Add Photo Photos
    Traveller (15)
    Room & Suite (10)
    Dining (2)
    Hotel & Grounds (26)
    Nearby
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    Studio 6 McAllen
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    Nearby Restaurants
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    Nearby Attractions
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    Cinemark Pharr Town Center
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    Questions & Answers
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    Room Tips
    "All rooms I stayed in are quiet and comfortable."
    Read review
    "at another hotel"
    Read review
    "My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night."
    Read review
    "Make sure there are spotlights outside your window!!!"
    Read review
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