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Smart iStay Hotel in McAllen

Hotels.comUSD 102*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Smart iStay Hotel in McAllen
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432 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Reviewed yesterday NEW

One I have never stayed at a STAYi hotel. Really never heard of them until I was looking for a place to stay in MCALLEN. Ther for RGV GAME 1 CHAMPIONSHIP THEY WON. Yay!!!!I booked it because with my children they love the pool they have indoor and outdoor pool area which was great for them!! Also with the suites...

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Helpful?
Thank sharondam2017
Rio Grande City
Reviewed 1 week ago

Over all the stay was good. I was upset over the fact that I got a presidential suit in building B and the window from my room was the front corner one where the changing lights from the outside of the hotel point to and at night we couldn't sleep because all the light kept coming in and it was...

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Helpful?
Thank N7776AZadrianag
Orange Grove
Reviewed 2 weeks ago

Everyone was very helpful and attentive. Service was great. Rooms and beds very clean and comfortable. Very convenient to walk to restaurants and the mall. Breakfast food was good. Great overall stay.

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Helpful?
Thank Jennifer S
Management response:

Thank you Jennifer for your feedback and preference!

Pune
Reviewed 3 weeks ago

Rooms were nice, bed was comfortable Very close to airport, Mall n food joints Staff was very polite n co-operatvie They have happy hours too they provide shuttle service within 2 miles redius Completely satisfied with service and stay Highly recommended

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Helpful?
Thank swanands2017
Management response:

We appreciate your feedback and preference. Thanks!

El Paso, Texas
Reviewed 4 weeks ago

Everything was great the pool area was awsome. I enjoyed makeing waffles. My only concern was that there was no microwave or mini fridge in the rooms. Especially if the avg. Cost is $100 and up per night

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Helpful?
Thank Evangelina O
Management response:

Thanks for the feedback Evangelina. We hope your vacation was awesome!

Baxter
Reviewed 4 weeks ago

I have been staying at this Hotel for over 8 years averaging about 6 times a year. I enjoy everything about the place and really appreciate the staff and all that they do to make my stays excellent. I have and will continue to recommend them to anyone that needs a place to stay in McAllen.

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Helpful?
Thank paulpY5570BT
Management response:

Your loyalty is greatly appreciated Paul. We are please to be your lodging choice while in McAllen.

Mcallen
Reviewed 19 March 2017

Our family had a great spring break get away ...we loved our vacations..peaceful..and quite...we didn't want to go back to our reality..nice friendly staff .....it felt like home.kids loved the swimming pool...we we love to visit again ..only that we would like a room with access to the pool to keep an eye on kids while we are close enough

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Helpful?
Thank 667thaniag
Humble
Reviewed 17 March 2017

I was expecting something really nice for the price I paid. This was just a stop over before our final destination. Therefore, our main focus was to get a good night rest. The room smelled horrible and then our room was too bright from the lights coming from the outside. I had no clue how to close the curtains. I...

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Helpful?
Thank 148melidap
Austin
Reviewed 11 March 2017

I booked this hotel on the expectation that it was going to be $39 a night which is AN INCREDIBLE DEAL. However, it was not until I arrived at the hotel was I notified that it would actually be $99 a night unless I was a member of some millennium club. This was NEVER communicated to me and when I...

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Helpful?
Thank claudiacK6241BA
Mazatlan, Mexico
Reviewed 7 March 2017

Very nice hotel. The food, rooms, pool, services (like gym, bussnice center) are excelents. The location is the best, at the front of de mall. You can get everything in that place. No doubt that we (14 romos) aré going to stay with you next time in McAllen.

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Thank G6672WLandresa

34 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more   less 

Additional Information about Smart iStay Hotel in McAllen

Address: 1921 S 10th St, McAllen, TX 78503-5403 (Formerly Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall))
Region: United States > Texas > McAllen
Price Range: $135 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart iStay Hotel in McAllen 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen
Hotel Style:
#4 Best Value Hotel in McAllen
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Questions & Answers

Questions? Get answers from Smart iStay Hotel in McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I stayed in are quiet and comfortable.”
354allenb, 22 Jan 2017 | Read review
“at another hotel”
farango75006, 13 Jan 2017 | Read review
“My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night.”
luv2travelMAP, 3 Dec 2015 | Read review
“Make sure there are spotlights outside your window!!!”
ChinSin2003, 3 Feb 2015 | Read review
“Quiet third floor, away from elevators, however outdoor noises can be muffled by air conditioning unit running.”
74blancae, 14 Dec 2014 | Read review
5 of 5
Hotels.com
USD 102* /night
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TripAdvisorUSD 102
Booking.comUSD 114
PricelineUSD 114
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*Disclaimer
Prices are for 1 room, 2 adults
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