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Holiday Inn Express & Suites Marshall

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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Lawrenceville, Georgia
Reviewed 14 July 2016

This is your standard Holiday Inn Express. The rooms were clean and the staff was friendly and welcoming. The breakfast was a standard HIE breakfast which is always good. We just stayed to rest during a long drive, so the comfortable beds served there purpose.

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Helpful?
Thank schmackdaddy_1
Talihina, Oklahoma
Reviewed 30 June 2016

We were in Marshall, TX for a 2 1/2 day Barrel Racing clinic at the Martha Josey Ranch. We received a discount for being students at the clinic. We came in late in the night and left early in the morning. All of the staff were very pleasant and helpful. The rooms are clean, quite & comfortable. The air conditioning...

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Helpful?
Thank Kimberly B
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

It is always a pleasure to have Josey girls and boys at our hotel. You all work so hard with the training that we try to make every effort to have a great breakfast and comfortable beds while your here. Hope to see you back soon.

Waco, Texas
Reviewed 13 June 2016

Overall hotel was neat and clean. Staff was friendly and courteous yet soundproofing was non-existent. Could hear person in next room on phone. Not only him but the lady he was talking to as well. When people walked around in their room above us, it sounded like elephants. As I said, very clean, very helpful staff and beds were comfortable...

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Helpful?
Thank Debug44
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

So sorry to hear that you did not have a good stay with us. We invite you to come back and see us again and we will make sure you are at the end of the hall on the 3rd floor. Again we apologize that your stay was not satisfactory. We strive to make sure we exceed all guest expectations.

Little Elm, Texas
Reviewed 9 June 2016

Super clean, the staff are really nice, I appreciate that the rooms are clean that is my top priority. I didn't found it right away because the location seems to be a roadside of the highway but I don't have a sign to indicated where to turn on

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Helpful?
Thank MMuckelroy76
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for taking time to comment on your stay. We are working on better signage from 59 and 20. We appreciate your comments. Come back soon.

Houston, Texas
Reviewed 19 May 2016

From the friendly staff to the wonderful room it was a great stay. I would stay again. The outer perimeter was very welcoming and clean and so was the interior. It's close to a variety of eateries and close to the highway.

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Helpful?
Thank Regina T
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for the lovely comments. We hope you come back in a couple of months and see the new and improved Express after renovations.

Reviewed 18 May 2016 via mobile

We stayed here with some friends when we went to one of the Josey clinics. Easy to get to and roomy parking. Nice, clean rooms. Great breakfast. No complaints at all. Don't remember hearing any offensive road noise. We enjoyed our stay and will be back soon.

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Helpful?
Thank ranchroadhome
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We absolutely love all of Joseys clients. Come back and visit soon.

Braintree, MA
Reviewed 17 May 2016

Was in town for a funeral and didn't realize it would be so much traffic noise. Room smelled like a dog had been in the room, had to buy air freshener that I had to spray every time coming into the room.

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Helpful?
Thank myeyeshazel
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We apologize for such a unpleasant stay. We wish you would have requested a room move to make sure you were satisfied. Please always ask for a room move if you are not happy with a room. We would be happy to accommodate.

Wharton, Texas
Reviewed 24 April 2016 via mobile

We Stayed here for a wedding. The staff got us in our room 1.5 hours earlier than usual checkin so we could get ready on time. Rooms were clean and the bathroom was nice. The only drawback was how much you could hear noise in the hallway and from your neighbors.

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Thank Weaton13
Forney, Texas
Reviewed 25 March 2016

We use this hotel when we visit marshall texas Christmas. It is easy access to interstate and close to downtown marshall for the Christmas lights. The rooms are good, the bed is ok, and the pool is nice with the hot tub indoors.

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Thank tazman569
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We appreciate you taking time to post your review however Marshall, Texas HIE does not have a hot tub indoors. We do have a salt water pool that will open the first weekend in May if you wish to come visit then.

Dallas, Texas
Reviewed 1 August 2015 via mobile

Pros: Staff was great and breakfast very good. Room was very well cleaned. Located right on interstate but in a quiet spot. Cons: Seal around door was nonexistent which meant we could hear every "ding" of the elevator and people walking by. Our bed was "U" shaped both side to side and head to foot. See pics for visuals. There...

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Helpful?
Thank bonnevendange
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

we are getting ready to make some much needed changes. We invite you back to experience the new changes. Thank you for acknowledging the staffs customer service, we appreciate your feed back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 

Additional Information about Holiday Inn Express & Suites Marshall

Address: 500 Interstate 20 E, Marshall, TX 75670
Region: United States > Texas > Marshall
Price Range: $138 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Marshall 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Marshall
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Marshall staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a little hard to find the road to the hotel as there isn't a sign at the intersection leading to the hotel.”
 of 5 bubbles KimberlyB357, 29 Jun 2016 | Read review
“Get top floor away from elevator. Might help.”
 of 5 bubbles Debug44, 12 Jun 2016 | Read review
“Close to I20 so you hear traffic all the time.”
 of 5 bubbles myeyeshazel, 16 May 2016 | Read review
“Have them double check the rooms prior to your entering...”
 of 5 bubbles 282teem, 15 Jul 2015 | Read review
“always away from the elevator.”
 of 5 bubbles smilesalot63, 29 Oct 2014 | Read review
5 of 5