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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Upon entering the hotel we were not greeted by your front desk Clerk Catalina. She seemed to be bothered with her job that day. Several guests were checking in and she proceeded to argue with one guest about their reservation. The guest stated that the...More
1 Thank Tonya D
Response from Pam R, Guest Relations Manager at Holiday Inn Express Hotel Marble FallsResponded 27 May 2017
Dear Guest I truly would like to apologies for your rude welcoming, this behavior is not excepted and I am so so Sorry that you had to deal with it while staying with us. I would like to extend out to you a olive branch...More
The check-in process was fast and easy, the room was large and clean, the bed was very comfortable, & breakfast was plentiful and tasty. The staff was also friendly, efficient, and helpful. And the location was perfect for us and easy to find.
Our overnight stay was great. The room was big and clean. Breakfast was ample. Every single staff member we encountered was friendly and helpful. The staff member in charge of the complimentary breakfast was very kind and helpful. A big thanks to Jerral for making...More
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Always enjoy visiting Marble Falls, but this will be the last time for Holiday Inn Express, after 3 prior stays. Will move to La Quinta almost next door, or Hampton Inn in-town overlooking the river, just to see if service levels are better. As a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel Marble FallsResponded 22 May 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience, particularly the level of service you encountered on your recent stay. I would like to address this with you further and...More
Stayed 3 nights in March 2017. Pleasantly surprised how large the room was. Sitting area with pull out bed was larger than what other hotels we've been to. Most impressive was the friendly staff, starting when we checked in. One them, Herman, stood out. Went...More
USD 102 - USD 215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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