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Holiday Inn Express Hotel & Suites Mansfield

58 reviews
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Traveller (6)
Room & Suite (11)
Dining (6)
Overview
  • Excellent52%
  • Very good27%
  • Average6%
  • Poor12%
  • Terrible3%
Travellers talk about
“room was clean”(6 reviews)
“one way street”(2 reviews)
“upon check”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (58)Write a Review
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16
4
7
2
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Time of year
LanguageEnglish
29
16
4
7
2
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All reviewsroom was cleanone way streetupon checkbiscuitschecking inthe hotel staffgreat staygunkeurigaustinhousekeepingexithighway
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1 - 5 of 58 reviews
Reviewed 14 December 2017

We stayed here for four nights while in town for a vow renewal ceremony. This was the hotel selected by the couple for their out of town guests. It was a good location if you're staying mostly in Mansfield. Close to highway if you're going...More

Thank TravelingDivaOne
Response from Daniel R, Front Office Manager at Holiday Inn Express Hotel & Suites MansfieldResponded 14 December 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest...More

Hotel's Favourite
Reviewed 11 April 2017 via mobile

We stayed at this hotel while visiting family. The staff was friendly and helpful. Housekeeping did a great job and I had fun practicing my Spanish. The breakfast area was clean and organized. The hotel was easily accessible.

Thank Michele C
Management response:Responded 8 May 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. AGM

Reviewed 15 October 2017 via mobile

Stayed here for one night while on business. It was the average older hotel. They had a nice evening reception. Getting to the hotel was hard to get too you have to be on the interstate my google maps did not get me there. No...More

Thank GARY E
Response from Daniel R, Front Office Manager at Holiday Inn Express Hotel & Suites MansfieldResponded 14 December 2017

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 24 May 2017 via mobile

Ac didn't work in the first room. They moved us right away. New room smelled like weed big time but it was freezing and I was tired so I went with it. Housekeeping needs to be retrained. Hair on sheets and shower curtain. This is...More

Thank Crystal T
Management response:Responded 25 May 2017

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More

Reviewed 11 April 2017

Great Hotel, very secure, clean, room was very nice love the bed and pillows. Bathroom was clean, great large TV, Microwave and refrigerator. Friendly staff at check and out, great breakfast selections

Thank Marty1960_13
Management response:Responded 8 May 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. AGM

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Banquet Room
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
USD 100 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 100 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (11)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Joanne13018
31 July 2016|
AnswerShow all 2 answers
Response from MSM689 | Property representative |
7 years od
0
Votes
Michele W
29 January 2016|
AnswerShow all 3 answers
Response from Ken C | Reviewed this property |
They allow up to 2 pets per room, 15 pounds each or less. Didn't see any when we stayed, but we won't return for other reasons (poor service at the front desk). I checked the Best Western and Comfort Inn on either side of... More
0
Votes
jwaalk
13 December 2015|
Answer
Response from Ellynn | Reviewed this property |
It took us about 30 minutes to get there but longer coming back just due to traffic conditions which can vary greatly depending on the time of day.
0
Votes
Room Tips
"Love the Top Floor, quiet and view"
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"Facing away from the highway"
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"Stay away from end rooms on the ground floor!"
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"Ask for a room on back side of the hotel away from the highway."
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