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Clarion Hotel

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214 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Fort Worth, Texas
Reviewed 29 April 2015

We were looking for an indoor pool--and this hotel is overpriced for what you get. The staff (especially at breakfast) was grouchy, and everything in the hotel is outdated, dimly lit, and musty. There are much better places to stay in Lubbock. Keep looking!

1Thank BlueberryTriscuit
Fort Sumner, New Mexico, United States
Reviewed 14 April 2015

you can tell the age of this hotel when staying , there are little hints here and there of its age. Certain things are broken and don't work while other things seem newer. All the gym equipment is old. I stayed with my mother and my two younger siblings. The rules here are way too lax , when we arrived...

Thank Bianca N
Oklahoma City, Oklahoma
Reviewed 26 March 2015

Book ahead as this is a convention center. Our room was large, on ground level, facing inward on a huge arboretum and fountain area. Our room was very clean as were all the other areas we observed. The night was very quiet and restful. The included free breakfast the next morning was excellent with omelets made to order. When I...

1Thank DavidEllis1
Reviewed 17 March 2015

I have stayed here on 3 occasions. The hotel is showing its age and could use a lot of updates. It seemed relatively clean and the reception desk ladies were friendly and efficient. This hotel does have room-service however on two of my stays when I called to order breakfast they were anything but helpful. I don't know if they...

Thank texanlady38
Reviewed 10 February 2015

There was black hair in the shower and bathroom floor and bugs on the walls and in the sheets. The room and hotel was extremely humid. Kids were playing in the pool, which is in the middle atrium of the hotel, at 8 am and were loud as could be. As if it could get any worse, we had a...

1Thank Virginia1001
Waco, Texas
Reviewed 3 January 2015 via mobile

We were forced to stay overnight in Lubbock due to weather. The lady at the front desk was nice, but the rest of the stay was horrible. Boogers on the nightstand, hair in the sheets, mold and mildew in the bathroom. I have five people in my family and the woman at the "complimentary" breakfast made a huge issue of...

1Thank Jessica K
New Braunfels, Texas
Reviewed 1 December 2014

Front desk, a little slow, was very concerned to make my stay a good experience. The room was larger than most and even had a sofa bed. Was a Holiday Inn before. The atrium was huge with great tropical foliage. Sausage patties, cream gravy, biscuits, and even omelets to order. Soon to have small fridges in each room. Will definitely...

Thank jbaum64
Kingfisher, Oklahoma
Reviewed 29 November 2014 via mobile

Got into Lubbock late at night. This hotel is very very large. It has inside and out side doors for the rooms. It was a clean and simple hotel. Was happy with my stay we just used the room to sleep. Didn't check it out to much. Very clean and comfy bed. It is a older hotel and the bathroom...

1Thank kingfisherguy
Reviewed 20 October 2014 via mobile

It's an old holiday inn from the 60 s or 70s. Just barely keeping it up and running. It's a large place with a huge atrium. The parking is adequate it would take a major overhaul to update it and it's very needed. The breakfast you have to pay for. There's only one washer and dryer for the whole hotel...

1Thank Hudude
Roswell, New Mexico
Reviewed 23 September 2014

This is an older hotel but very well run and the staff is amazing. The staff was very helpful and prompt with any request and always did it with a smile. Breakfast is great with real eggs, bacon, biscuits and gravy, oats, cereal, fruit salad, yogurt, Texas waffles, etc. And they serve breakfast on the weekends until 11:00 am which...

Thank cookinginNM

17 photos of this hotel

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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Clarion Hotel

Address: 3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Region: United States > Texas > Lubbock
Price Range: $93 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn
Clarion Hotel Lubbock, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
3 questions
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over a year ago
Katy, Texas
2 months ago

See all questions (3)

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside room was nice for a view of the indoor pool and fountains.”
 of 5 bubbles FlyFishFreak, 27 Oct 2016 | Read review
“Go somewhere else”
 of 5 bubbles tomdM5118YV, 29 Sep 2016 | Read review
“The inside rooms facing the pool and atrium have a large window to enjoy the view.”
 of 5 bubbles B5098HHpatricias, 7 Jun 2016 | Read review
“Ask for an interior room as they will open into the main pool area.”
 of 5 bubbles DGLG84, 30 May 2016 | Read review
“The Clarion is an older property...”
 of 5 bubbles ET385, 28 May 2016 | Read review
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