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Hampton Inn & Suites Lubbock Southwest

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Hampton Inn & Suites Lubbock Southwest
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807 Reviews from our TripAdvisor Community

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Showing 805: English reviews
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Abilene, Texas
Reviewed 1 week ago

I've come to expect clean rooms and good service from this chain and this site was no different. We always get the suite for extra room traveling with a family. It gives us a little extra room for a reasonable upcharge.

Review collected in partnership with Hampton
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Helpful?
Thank Denise B
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Denise B, Thank you for taking the time to review our property. I'm glad that you and your family enjoyed staying with us and that our suite gave you plenty of room that you needed. We look forward to having you next time you're in town!

Cedar Park, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016

We've stayed in Lubbock several times when traveling to and from Colorado or New Mexico and this was by far the best place we've stayed. The hotel and room were seeming new, clean, and well furnished. The staff couldn't have been more helpful and the complimentary breakfast is a step above others. It is also an easy off/easy on of...

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Helpful?
1Thank Jan V
About Hotel's Favourite Review
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Jan V, Thank you for reviewing our property! We are so happy you were able to get to our location easily! Its the little details that make everything better in our opinion. We look forward to seeing you in the future!

Kingsville, United States
Reviewed 1 week ago

This is an outstanding hotel value especially for families. It is in a newer section of town close to Texas Tech. The first two nights featured complimentary dinner in the lobby and the third had an appetizer offering. Paired with the complimentary breakfast this made an amazing value. Super friendly staff as always with Hampton! Fantastic Stay!!!

Review collected in partnership with Hampton
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Helpful?
Thank thomasel2017
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear thomasel2017, Thank you for taking the time to review our property. I am delighted that you had an excellent stay with us and were able to enjoy our complimentary Manager's Reception, as well as our breakfast. We look forward to seeing you again next time you're in town.

Alice, Texas
Reviewed 1 week ago

Great trip and stay. The staff was attentive. The building is well taken care of. The breakfast was great for every day of our stay. The rooms were nice and clean. The beds were very comfortable. Will stay again in the future.

Review collected in partnership with Hampton
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Helpful?
Thank catarinor2017
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear catarinor2017, Thank you for taking the time to review our property. I'm glad that you enjoyed your time here with us and found our property to be immaculate. We look forward to having you again and thank you for staying with us!

Frisco, Texas
Reviewed 2 weeks ago

I love staying at Hampton Inns because they generally are always the same quality, but I have to say that this Hampton Inn surpasses many of the other. Check in was SUPER friendly and quick. There was ice water and fresh cookies waiting in the lobby, and we were told about the guest hour for drinks and snacks later that...

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Helpful?
Thank Susan W
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Susan W, Thank you for taking the time to review our property. I am so glad that our hotel was able to surpass your expectations and that you had an excellent stay with us! We do our best to ensure everything we do is fast and efficient for our guests, and always with a genuine smile. We look forward...

Fayetteville, GA, United States
Reviewed 2 weeks ago

Had an problem getting home on a Friday and had to find a hotel on a Friday night at the last minute. After calling everyone listed in the airport lobby pamphlet, found this new hotel with all the great amenities. The staff was so kind and helpful and the hotel of sparkling clean. The shuttle goes early and late and...

Review collected in partnership with Hampton
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Helpful?
Thank rebeccatQ2001KE
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear rebeccatQ2001KE, Thank you for taking the time to review our property. I am very happy that you found our staff to be very helpful and our hotel sparkling clean. We look forward to having you stay with us again and having another excellent stay!

Reviewed 2 weeks ago

I'm the type of person who NEVER writes reviews but I'm really compelled to do so because I was so impressed with this hotel. I checked in on a Wednesday sick as a dog and the moment I stepped in the door I was greeted by the housekeeping staff to let me know someone would be with me shortly. Front...

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Helpful?
1Thank Michael K
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Michael K, Thank you so incredibly much for taking the time to review our property! I am so ecstatic that you had an amazing stay with us and was happy reading all the many wonderful detailed compliments you have given us! Our staff tries our best to ensure every detail is perfect for our guests, because we know that...

El Paso, Texas
Reviewed 2 weeks ago

We booked this hotel in Lubbock during a real busy weekend - Garth Brooks was in town. Seemed like all hotels were booked for the weekend. The only complaint was the rate was very high - but hotels will hike up prices when demand is high. The hotel was clean and our stay was comfortable. Staff were wonderful!

Review collected in partnership with Hampton
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Helpful?
1Thank mgb422
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our property. I am so very happy that you had a great experience while staying with us! Our staff takes pride in ensuring the happiness of our guests by showing our authentic hospitality and cleanliness of our hotel. I apologize that you weren't happy with our prices during the Garth Brooks concert...

Amarillo
Reviewed 3 weeks ago

Stayed the night in Lubbock so it would be closer to speech meet competition. Arrived late at night after work, chicken was very smooth, welcomed as a Hilton honors member. Parking lot was well lit, beds were comfortable, complementary breakfast was wonderful. More than met our needs

Review collected in partnership with Hampton
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Helpful?
Thank B9713UGnicolel
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear B9713UGnicolel, Thank you for taking the time to review our property. I'm very happy that you enjoyed the comfort of our beds and the many breakfast options we have! It makes me so glad that we were able to exceed your expectations. Thank you so much for staying with us and we look forward to having you again!

Amarillo, Tx
Reviewed 3 weeks ago

This hotel is well located off the Loop; close to restaurants and pretty much convenient to anything in the city. I have stayed here multiple times and find it to be a model Hampton property, staff is friendly and helpful, and the place is clean and welcoming

Review collected in partnership with Hampton
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Helpful?
Thank txoutdoor
CGANDHI23, Front Office Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear txoutdoor, Thank you so much for taking the time to review our property! I am so glad you enjoyed your stay with us and were always warmly welcomed by our friendly staff. I'm happy you had a pleasant time in Lubbock and were able to get easy access to every place you traveled. We look forward to seeing you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 

Additional Information about Hampton Inn & Suites Lubbock Southwest

Address: 5614 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: $159 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lubbock Southwest 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Orbitz, Priceline, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hampton Inn & Suites Lubbock Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Lubbock Southwest
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn Lubbock
Lubbock Hampton Inn
Hampton Inn & Suites Lubbock Southwest Texas
Hotel Style:
#1 Family Hotel in Lubbock
#1 Business Hotel in Lubbock
#2 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Lubbock Southwest staff and other travellers.
7 questions
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Midland, Texas
over a year ago
Colorado Springs, Colorado
6 months ago
7 months ago

See all questions (7)

Questions? Get answers from Hampton Inn & Suites Lubbock Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Managers reception w/ Beer/Wine 5:30-8:00 M-Th”
O7247NRmichaelk, 8 Apr 2017 | Read review
“Ask for a room on the top floor due to noise of people walking around”
rebeccarH9114OH, 11 Feb 2017 | Read review
“I think all the rooms will be quiet, since they are all away from elevators which normally cause issues.”
lggg70, 31 Dec 2016 | Read review
“Top floor since no one above you”
mcroager, 25 Dec 2016 | Read review
“Talk to Kim!”
M4728AQchristopherm, 4 Dec 2016 | Read review
5 of 5