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Hampton Inn & Suites Lubbock Southwest

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Hampton Inn & Suites Lubbock Southwest
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782 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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San Antonio, Texas
Reviewed yesterday NEW

I had an awesome experience at this hotel. Christina Ganhdi was so helpful, she even went to pick up food for me because the restaurant didn't deliver! The front desk agent Angie was also very nice and helpful. I was treated so well at this hotel, I definitely recommend staying here when in lubbock, Tx!!

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Helpful?
Thank coryd378
Cedar Park, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016

We've stayed in Lubbock several times when traveling to and from Colorado or New Mexico and this was by far the best place we've stayed. The hotel and room were seeming new, clean, and well furnished. The staff couldn't have been more helpful and the complimentary breakfast is a step above others. It is also an easy off/easy on of...

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Helpful?
Thank Jan V
About Hotel's Favourite Review
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Jan V, Thank you for reviewing our property! We are so happy you were able to get to our location easily! Its the little details that make everything better in our opinion. We look forward to seeing you in the future!

Dallas, Texas
Reviewed 4 days ago NEW

The staff is always very accommodating and helpful,they make you feel special and at home. The hotel is very clean and offers a great breakfast. Everyone works with a sense of urgency and a smile on their face. Walking distances from restaurants and movie theater.

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Helpful?
Thank dargan306
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Yes, we love our guest and we certainly try our best to show it. My front desk team to our house keeping department work very hard not only for our guest but for our hotel. I am delighted to hear that everyone took care of you and you enjoyed your stay. Thank you so much for taking the time to...

Vancouver, Canada
Reviewed 5 days ago NEW

We had a nice King Jr Suite for our stay. Very clean - good bed, clean and crisp linens - a very comfortable room. Plenty of parking. We walked to the nearby Joe's Crab Shack for dinner - ask the hotel front desk for a coupon for a free appetizer!

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Helpful?
Thank LetsGetGone
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to write a review about our hotel. We are all glad to hear that you enjoyed your stay. Hope to see you again soon! Christina Gandhi

Florissant, United States
Reviewed 6 days ago NEW

Very professional is every way; also a good value. Breakfast is relaxing and casual. Rooms are quiet and super clean. Staff is helpful and recommended a deliver Italian restaurant that was very tasty. The location is behind the Harley Davidson dealer so call hotel if you need help locating the hotel.

Review collected in partnership with Hampton
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Helpful?
Thank Kathleen M
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to write a review about our hotel! We always want to make sure our guests feel right at home whenever they come & stay with us! Glad we could recommend a place that delivered you some tasty food. What makes you happy, makes us happy! Thanks, Christina Gandhi

Colorado
Reviewed 1 week ago

We Always book a Hampton Inn wen we want to recover from some hard days of driving. A relaxing place to sleep and recoup. Good breakfast in a non-rushed environment. Not easy to find since it is behind Harley Davidson dealer. So call the front desk if you need help and they will guide you to a good nights sleep.

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Helpful?
Thank World_BMW_rider
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for reviewing our hotel. We are happy to hear that you enjoyed your stay, our staff and the breakfast. Sorry for the trouble of not finding us, but we are always eager to help guide you in. We try to set ourselves apart so that our guests truly enjoy their stay with us here! Thank You Christina Gandhi

Bendigo, Australia
Reviewed 2 weeks ago

We stopped here on our way to San Antonio. It was very easy to get to from the interstate. Rooms were reasonable sized and clean. Service and breakfast was ok. The pool area was nice, though were disappointed to find the spa out of order when we arrived, as after a long day of driving, we were looking forward to...

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Helpful?
Thank Rebecca R
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our hotel. I am so sorry to hear that the hot tub was not working when you were here, but we try our best to keep everything in tip top shape. When an issue is reported we get right on it. I can guarantee it's back in order whenever you come back....

Reviewed 5 weeks ago

We chose this hotel based on it's proximity to the MCAT testing site and the reviews. The location was perfect and it was very easy to find, right off the loop. The accommodations and staff exceeded expectations. Everyone was very friendly and helpful. IF we ever return to Lubbock, this is where we will stay. Thank you for having such...

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Helpful?
Thank Diana E
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Diana E, We appreciate you taking the time to review our property! I am very pleased to hear that you were able to locate us easily & that our staff was able to help you as much as possible during your stay. We hope you did well on your MCAT and we look forward to your return!

Reviewed 16 January 2017

Every hotel staff member that we came in contact with was polite, helpful and eager to please. Our room was clean, and well maintained. We were out early before breakfast, but were impressed with the fruit, coffee and tea assortments that were available all afternoon/evening. Would definitely stay at this hotel again.

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Helpful?
Thank Becky C
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Becky C, Thank you for reviewing our property! I am pleased to hear that our staff was able to make your stay more enjoyable & I will be sure to pass on your kind words. If you are ever back in this area, we hope that you will return to our property!

Paducah, Texas
Reviewed 16 January 2017

It was a nice place and great overnight stay! The roombwas great and the staff was friendly. It was located well from most of the things in Lubbock. The breakfast was good too your standard Hampton breakfast. Even got a grab bag for my son who doesn't like to wake up and get breakfast he enjoyed it.

Review collected in partnership with Hampton
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Helpful?
Thank David C
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear David C, We appreciate you taking the time to review our property! I am very pleased to hear that you guys enjoyed our breakfast & that we were able to accommodate your son with some travel fuel. Making you happy, makes us happy!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 

Additional Information about Hampton Inn & Suites Lubbock Southwest

Address: 5614 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: $150 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lubbock Southwest 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Priceline so you can book your Hampton Inn & Suites Lubbock Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Lubbock Southwest
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn Lubbock
Lubbock Hampton Inn
Hampton Inn & Suites Lubbock Southwest Texas
Hotel Style:
#1 Family Hotel in Lubbock
#1 Business Hotel in Lubbock
#2 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Lubbock Southwest staff and other travellers.
6 questions
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Midland, Texas
over a year ago
Colorado Springs, Colorado
4 months ago
5 months ago
Lubbock

See all questions (6)

Questions? Get answers from Hampton Inn & Suites Lubbock Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor due to noise of people walking around”
 of 5 bubbles rebeccarH9114OH, 11 Feb 2017 | Read review
“I think all the rooms will be quiet, since they are all away from elevators which normally cause issues.”
 of 5 bubbles lggg70, 31 Dec 2016 | Read review
“Top floor since no one above you”
 of 5 bubbles mcroager, 25 Dec 2016 | Read review
“Talk to Kim!”
 of 5 bubbles M4728AQchristopherm, 4 Dec 2016 | Read review
“Suites are a little more but they are worth because of the size”
 of 5 bubbles xfernandez713, 26 Oct 2016 | Read review
5 of 5