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Quality Inn & Suites

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Quality Inn & Suites
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643 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Reviewed 16 September 2016

One of our stopping places on the way home - this Quality Inn was excellent. Very friendly manager, extremely clean, large room and comfy beds. We decided to stay in and relax before another long day of traveling. Coffee available 24 / 7 - very good coffee! Breakfast was good with a nice variety. Excellent place to stay!

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Helpful?
Thank Sue S
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay! I am so glad you found me and my team friendly, our rooms clean and spacious with comfortable beds, most of all I'm glad you were able to enjoy a bit of R&R before hitting...

Portales, New Mexico
Reviewed 13 September 2016

We love this hotel we don't stay anywhere else in Lubbock. Great people great food great location. A few things needed fixing in our room small little things. But I know the hotel at its very best and our room needed a little work. But ready staff , breakfast and we love Joe. We really missed Carla this visit. We...

Review collected in partnership with this hotel
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Thank masanthapink
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only writing such a lovely review of our property on TripAdvisor but for being repeat guests as well - it is continual loyalty from guests such as yourself who keep us #2 on TripAdvisor! I'm so glad you find us to have great people, great food and a great location! I'm sorry you found...

Temple, Texas
Reviewed 13 September 2016

The room was spacious and very comfortable. We received our request for an upper floor away from the elevator. Lots of light in the bedroom and a cool air conditioner. Could have used two bars of soap in the bathroom. The breakfast didn't serve bacon. And since we on,y stayed one night, we received a credit for the safe charge.

Review collected in partnership with this hotel
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Thank Michael T
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad we were able to meet your special request with an upper floor room away from the elevator. I have relayed your comment about two bars of soap in the...

El Paso, Texas
Reviewed 8 September 2016

Comfortable hotel and very clean room, plus the staff is very friendly.Breakfast was simple but delicious and varied We enjoyed the pool and jacuzzi area and our room was arranged with care by the service person.

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Thank juliuli2000
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm so glad you found our rooms clean, our team friendly and our breakfast, although simple, quite delicious. I am especially glad you were able to utilize our pool and Jacuzzi while staying...

Deltona, Florida, United States
Reviewed 6 September 2016

As usual Quality Inn & Suites delivered a great stay. Especially enjoyed the front desk personnel who took good care of us. We traveled 8200 miles on this trip around the U.S. and most of our hotel stays were at Quality Inns.

Review collected in partnership with this hotel
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Thank Renee L
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm so sorry I do not know which of my lovely Guest Service Agents checked you in - I would love to be able to commend them! I'm so glad you found consistently...

A TripAdvisor Member
1 review
Reviewed 2 September 2016

This was my first stay at this Quality Inn and chose it because of all of the good ratings. For the most part, things were pretty average for a 2-3 star hotel. The tub was very small and had the same caulking problems I see at most places, like cracks, peeling, gaps, and signs of mold. The room was spacious...

Review collected in partnership with this hotel
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Thank A TripAdvisor Member
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write a review of our hotel, please accept my deepest apologies for your recent stay. I have discussed your bathroom maintenance issues with my Chief Maintenance man to ensure we get them taken care of. I am so sorry you were rudely awakened by the people above you - I know...

Texico
Reviewed 27 August 2016

I always book a room with Quality Inn if I am staying the night in Lubbock, TX. The staff is always friendly. Check-in is speedy. The rooms are always nice and clean. The beds are cozy. The room has a small fridge and a microwave. Checkout is quick and easy!

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Thank 676barbrap
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a heartfelt review about our property, I am so glad to see that not only did you enjoy your stay but that you are a repeat customer! I love reading reviews from guests who stay with us each and every time they come to Lubbock - welcome to the...

Austin, Texas
Reviewed 27 August 2016 via mobile

Quality Inn in Lubbock was very nice and has large rooms. Breakfast was good and facilities are clean. Good location on 289 and staff friendly. Only lacked a cork screw, but think they may have one now, as we made a fuss about them not having one at front desk.

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Thank Darlene H
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm so glad you found our rooms nice and large, our breakfast good and our team friendly - each and every member on my team love their jobs and I am so happy to hear...

Missouri City, Texas
Reviewed 23 August 2016

Moved daughter into Texas Tech August 2016 and stayed one night at Quality Inn & Suites. Comfortable bed, spacious bathroom, clean room. The breakfast was really tasty! Homemade waffles shaped like Texas! I would stay here again when in town.

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1Thank remommy
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm so glad you found our beds comfortable, our bathrooms spacious, and the breakfast tasty! Each and every member on my team truly love their jobs and I am so glad you felt...

Houston, TX
Reviewed 22 August 2016

My husband and I were moving our three kids into the dorms at TTU. We arrived the day before move in and the five of us were comfortable in the double queen suite, which includes a sofa bed. The room was large enough for all our luggage and the kids electronics (laptops and printers). Room was clean and the beds...

Review collected in partnership with this hotel
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Thank KatHouston_TX
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful review about our property, I am so glad to see you and your family enjoyed your stay. I'm glad you and your family found our rooms to be large, comfortable, nice, clean with great pillows (we just replaced our pillows a few weeks ago and the new...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $101 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Quality Inn & Suites Lubbock, Texas
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
7 questions
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Texas
over a year ago
Fort Collins, Colorado

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
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