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Quality Inn & Suites

693 reviews
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Traveller (41)
Room & Suite (41)
Dining (16)
Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(76 reviews)
“front desk”(92 reviews)
“the loop”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (693)Write a Review
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Traveller rating
472
173
32
10
5
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LanguageEnglish
472
173
32
10
5
Show reviews that mention
All reviewswafflesfront deskthe looproom was cleanchoice hotelsgreat staybreakfast staffplace to stayhot tubtop floorthird floorthe breakfast areasofa bedlubbock areastaying at this hoteltexas techindoor pool
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101 - 105 of 692 reviews
Reviewed 4 December 2016 via mobile

My and boyfriend went here to see Phantom of the Opera. The hotel is right down the street from a Target the sells fresh food, some quick places to eat, and a few shopping places as well. We wanted a room with a jacuzzi tub,...More

Thank Kriselda L
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 7 December 2016

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you were able to enjoy your recent stay. I'm glad you were able to enjoy the in-room Jacuzzi before heading to the...More

Reviewed 3 December 2016

The room was clean breakfast was good but the sausages could be cooked more and each day hot new towels and made the bed each morning the maids did good and dumped the trash out each day be going backMore

Review collected in partnership with this hotel
Thank djcooper3
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 7 December 2016

Thank you for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I have passed your message regarding the sausage to both my Night Audit ladies and my breakfast team to...More

Reviewed 3 December 2016

The staff was excellent and met our every need with cheerfulness and concern. Steve went far beyond the norm in being helpful to us. The bed gave us the best night sleep! We are going to order that kind of mattress for our home. Thanks...More

Review collected in partnership with this hotel
Thank Marion T
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 7 December 2016

Thank you so much for taking your time to write such a lovely review of your recent stay with us I am so glad to see you enjoyed your stay. I am so glad that Stephen, along with the rest of my team went above...More

Reviewed 2 December 2016

i was very dissatisfied because my vehicle got broke into and they stole my whole tool box and management didn`t even act liked they cared.. i said something to them and all they said was that there was a sign up that said something about...More

Review collected in partnership with this hotel
Thank jamessN2655II
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 3 December 2016

Thank you for taking your time to write a review of your stay, with that being said please forgive the fact that I do not remember your vehicle being broken in to and I certainly do not remember outright telling you or acting as though...More

Reviewed 29 November 2016

The staff were very friendly and accommodating, but the building is located very close to a major highway. The traffic noise went into the night, and since the climate control unit wasn't working properly, I could not use the fan to mask the road noise.More

Review collected in partnership with this hotel
Thank pjklein
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 30 November 2016

Thank you so much for taking your time to write such a nice review of our property, with that being said please accept my deepest apologies for not only the road noise but the inoperable climate control as well. I have passed along your maintenance...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 58 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 58 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (41)
Room & Suite (41)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Jeanna S
11 August 2017|
AnswerShow all 2 answers
Response from Johnny W | Reviewed this property |
i have never taken a pet to this hotel so, i cannot answer that question. you might call them to ask.
0
Votes
Dannypot1
25 May 2017|
Answer
Response from occassionaltrave2017 | Reviewed this property |
Yes, they do. We did not take advantage of it, but I did notice they did.
1
Vote
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1234
Room Tips
"Upper floor toward end of hall was quiet"
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"Back side of hotel is away from the highway."
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"Beds are very comfortable with pillow top mattresses."
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"Wish all rooms had handicapped commodes. So hard to get down."
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