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Quality Inn & Suites

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Quality Inn & Suites
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645 Reviews from our TripAdvisor Community

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Showing 645: English reviews
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Hobbs, New Mexico
Reviewed 3 days ago NEWvia mobile

We really enjoyed our stay. The pool was great. My kids really loved it. It is heated and well maintained. Breakfast was great. Joe was wonderful host. The decor is a little dated, but other than that it's wonderful.

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Helpful?
Thank anieto12
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review I am so glad to see you enjoyed your recent stay. I am so glad your kids were able to enjoy our pool, an indoor pool - even in Texas - is the way to go! I have relayed your kind words to Joe - I...

Brooklyn, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

I spent a WONDERFUL two nights here this past week. The property is, of course, "newer," but I literally thought it was opened-last-year kinda new. I was surprised when I saw the date on the certificate while waiting for the elevator! It's very well-kept, check-in was flawless, and one of the cleanest rooms ever. I don't have fits from a...

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1Thank NYCPress
About Hotel's Favourite Review
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I am so glad to know you thought our property was brand new, I have an AMAZING Executive Housekeeper who pours her heart in to her job which trickles down to our...

Reviewed 4 days ago NEWvia mobile

Being Welcomed to the Inn , is a Big thang ,& it is all was wonderful to see friendly faces & Joe your Maintenance Man has been one of the most friendliest he always has a smile on his face , & I just love his Can Do Spirit , he is a people pleaser & brings a Happy Visit...

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Thank Linda F
Reviewed 4 days ago NEW

It was a great stay with large clean and comfortable rooms and amazing staff. Joe is a wonderful hostess and helper during the breakfast. I recommend this hotel to anyone. Everything overall is a delight.

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Helpful?
Thank Alan P
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay with us. I am so glad you found our rooms to be large and clean and our team amazing. I agree, Joe is an amazing asset to our team and I am...

McKinney, Texas, United States
Reviewed 4 days ago NEW

Comfortable, clean, nice staff, fresh and good breakfast choices. Amenities were nice too with fitness room and pool if it were warmer outside. The staff making the breakfast was also very nice as well.

Review collected in partnership with this hotel
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Helpful?
Thank shannon816
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I am so glad you found our rooms to be comfortable and clean, our team nice and our breakfast items good and fresh. The entire team and I hope the next time your in...

Lubbock, Texas
Reviewed 1 week ago

We come to Lubbock to visit family often. We always stay here. Clean rooms, friendly staff, comfy beds and pillows. Pillows are so comfortable that they let me buy 5 brand new ones. Complimentary breakfast is always excellent.

Review collected in partnership with this hotel
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Helpful?
Thank marlaw525
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only taking your time to write such a lovely review but for being a repeat guest as well! I am so glad to see my team takes care of you so well that each time you return to Lubbock you are a guest of ours! I am so glad to see that you find...

Melissa, Texas
Reviewed 1 week ago

Nothing was needed, stayed in a regular room with 2 beds and it even had a microwave and small fridge, nice touch. Room was very clean. Clean sheets and towels. Staff was very helpful. The breakfast has a nice variety that included waffles and pancakes. It was a little cold outside the day we went but we were able to...

Review collected in partnership with this hotel
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Thank joeY2791IW
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our hotel, I am so glad to see you enjoyed your recent stay. I'm so glad you found it to a nice touch to have the microwave and mini fridge in your room - they are certainly helpful! I am so glad you found your...

Reviewed 1 week ago via mobile

Nice large rooms and wonderful shower with plenty of hot water. Every time the room was cleaned a 'thank you for staying with us' note was on the bed when I got back which I thought was a very nice touch. Checking in and was easy and there were cookies waiting when I checked in. I only had breakfast on...

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Helpful?
Thank Heather P
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I'm so glad you appreciated the "thank you" cards left by housekeeping; it is one of many personal touches we like to do here at the Quality Inn & Suites. I'm sorry...

Whitewright, Texas
Reviewed 2 weeks ago

Some of the friendliest and most helpful staff at any Choice hotel and the breakfast staff are the best. The elevator needs some attention due to a loud popping noise when going up from the 1st floor.

Review collected in partnership with this hotel
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Thank bobbyp806
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad that not only did you find us friendly, you find us the FRIENDLIEST of any Choice hotels! I am blessed with an entire team of people who truly love their jobs and I am so happy when I see their love...

Lazbuddie, United States
Reviewed 2 weeks ago

We have stayed here many times and have yet to have a bad stay! Always very helpful and location is close to freeway and Loop for quick access to many parts of town. Always a very nice breakfast and helpful staff.

Review collected in partnership with this hotel
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Thank Brad T
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for not only taking your time to write such a lovely review of our property but for being a repeat guest - it is the continual loyalty from guests such as yourself that keep us in the top 3 on TripAdvisor. I am so glad to see your recent stay was as exceptional as your other stays. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $101 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Quality Inn & Suites Lubbock, Texas
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
7 questions
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Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
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