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Quality Inn & Suites

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Quality Inn & Suites
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641 Reviews from our TripAdvisor Community

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Showing 641: English reviews
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Lubbock, Texas
Reviewed 3 days ago NEW

We come to Lubbock to visit family often. We always stay here. Clean rooms, friendly staff, comfy beds and pillows. Pillows are so comfortable that they let me buy 5 brand new ones. Complimentary breakfast is always excellent.

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Helpful?
Thank marlaw525
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only taking your time to write such a lovely review but for being a repeat guest as well! I am so glad to see my team takes care of you so well that each time you return to Lubbock you are a guest of ours! I am so glad to see that you find...

Melissa, Texas
Reviewed 4 days ago NEW

Nothing was needed, stayed in a regular room with 2 beds and it even had a microwave and small fridge, nice touch. Room was very clean. Clean sheets and towels. Staff was very helpful. The breakfast has a nice variety that included waffles and pancakes. It was a little cold outside the day we went but we were able to...

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Helpful?
Thank joeY2791IW
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our hotel, I am so glad to see you enjoyed your recent stay. I'm so glad you found it to a nice touch to have the microwave and mini fridge in your room - they are certainly helpful! I am so glad you found your...

Reviewed 5 days ago NEWvia mobile

Nice large rooms and wonderful shower with plenty of hot water. Every time the room was cleaned a 'thank you for staying with us' note was on the bed when I got back which I thought was a very nice touch. Checking in and was easy and there were cookies waiting when I checked in. I only had breakfast on...

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Helpful?
Thank Heather P
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I'm so glad you appreciated the "thank you" cards left by housekeeping; it is one of many personal touches we like to do here at the Quality Inn & Suites. I'm sorry...

Whitewright, Texas
Reviewed 1 week ago

Some of the friendliest and most helpful staff at any Choice hotel and the breakfast staff are the best. The elevator needs some attention due to a loud popping noise when going up from the 1st floor.

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Helpful?
Thank bobbyp806
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad that not only did you find us friendly, you find us the FRIENDLIEST of any Choice hotels! I am blessed with an entire team of people who truly love their jobs and I am so happy when I see their love...

Lazbuddie, United States
Reviewed 1 week ago

We have stayed here many times and have yet to have a bad stay! Always very helpful and location is close to freeway and Loop for quick access to many parts of town. Always a very nice breakfast and helpful staff.

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Helpful?
Thank Brad T
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for not only taking your time to write such a lovely review of our property but for being a repeat guest - it is the continual loyalty from guests such as yourself that keep us in the top 3 on TripAdvisor. I am so glad to see your recent stay was as exceptional as your other stays. I...

Emory, United States
Reviewed 1 week ago

I've never had a more friendly, professional staff at s hotel. From the booking to the checkout, everything was phenomenal. Room was clean, breakfast was good, and service was great. I will stay here every time I visit my family in Lubbock.

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Helpful?
Thank Jay W
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of your recent stay at our hotel. I am so glad you found us to be friendly and professional. I am blessed with an entire team who truly love their jobs and I love hearing their love shine through! I'm glad you also found our rooms to be...

Tomah, Wisconsin
Reviewed 1 week ago

We were very impressed with the place and the staff. Would stay there again if we ever are in the area. A great shopping area is within walking distance with excellent places to eat as well. Very clean and safe setting.

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Helpful?
Thank 582waynee
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay! I am so glad you were impressed with both our hotel and our team, that you found us to be in a clean and safe environment with enough to do in close proximity....

Amarillo, Texas
Reviewed 1 week ago

The hotel is very affordable for location to lots of great shopping and outlets and places to eat as well . Rooms where clean and staff was great and attentive with ok breakfast . Our bathroom lighting was a little dark, could use better lighting as well as larger bath towels would be better too !

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Helpful?
Thank Ed0411
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay! I am so glad you found us affordable, in a great location for shopping and dining, our rooms were nice and clean and most of all that my team was nice and friendly....

Odessa, Texas
Reviewed 1 week ago

Room was, clean and quiet staff was courteous and helpful and made us feel welcome. This Quality Inn was easy to get to, with eating establishments and shopping very close. I would defiantly stay here again.

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Helpful?
Thank kennethrybolt
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you found our rooms clean, our team friendly and courteous and that we all made you feel welcome. As Lubbock grows we are in a prime location in terms...

Springfield
Reviewed 1 week ago

The room rate for the first night was nearly 60% more than the second night. Yet, no additional amenities were provided for the additional cost. No discounts were available for the first night rate although a government rate was applied to the second night.

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Helpful?
Thank Gary M
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write a review regarding your recent stay, I'm sorry you felt we were overpriced. Typically the rates in Lubbock do tend to run a little higher on the weekends due to a different clientele utilizing them - this last weekend was no exception and with the added Jacuzzi in the room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $100 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Quality Inn & Suites Lubbock, Texas
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
6 questions
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Texas
over a year ago
Albuquerque, New Mexico
3 months ago

See all questions (6)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
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