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WoodSpring Suites Lubbock West

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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

I can not explain how much of a help Chris was to us when we were here. She is wonderful. Rooms were nice beds comfortable all in all a great stay. Definitely will be staying here again. Rooms were clean.

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Thank A TripAdvisor Member
Reviewed 4 October 2016 via mobile

Place was quiet and staff was very helpful especially Chris at the front desk. Rooms are spacious and adequate for a traveler. The kitchen is useful when you get tired of the drive thru because you can cook a full meal in your room.

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Helpful?
Thank yolir8
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Watford, United Kingdom
Reviewed 1 October 2016 via mobile

After a 12 hour very long tiring drive we arrived. Found a dirty sheet on the sofa bed which had to be re made. Pay as you go for WiFi. Then find no cutlery or cups to make a drink. No complimentary anything. No soap no shampoo NOTHING!! It sure would be helpful if this was on their site when...

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Helpful?
Thank alinz56
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.

Jackson, Michigan
Reviewed 5 June 2016

checking in was very simple with Chris she was prepared and ready for us. all the staff (don't remember anyone else's name) was friendly and always smiling every time we saw them. the price was right for our stay. we will continue to stay in this clean and very friendly hotel. thank you again for all that you did and...

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Helpful?
Thank AshleighT2003
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future.

Reviewed 4 June 2016 via mobile

We booked this hotel last minute via hotels.com as we decided to stay in town an extra night. No issues booking and staff was friendly at check in/out but the room was awful. Since it's an extended stay with in room kitchenettes, the hallway smelled like old fried fish. The bed was extremely cheap with hard pillows and absolutely no...

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Helpful?
Thank Spdadct
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with...

Lubbock, Texas
Reviewed 24 April 2016

Enjoyable very clean hotel rooms chris. And all employees extremely helpful and frien dly. This hotel made us feel like we were at home. We highly recommend this value place to all that come to lubbock.

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Thank jberry89
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Thank you for your great feedback! We are delighted to hear that your stay exceeded your expectations. Thank you for choosing to stay at Value Place and we look forward to having you as our guest in the near future.

Lubbock, Texas
Reviewed 27 February 2016

Simply writing my appreciation for the hotel staff and my great experience staying at VALUE PLACE. Staff always helpful to assist at anytime. Greeted by a smile everyday when I see the satff. Can't ask any better for helpful staff. Works alone can't express my appreciation for Amy, Jon, Jerry, and Candice who kept my room clean daily. In addition...

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Helpful?
1Thank Rodneywalker92
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.

Montgomery, Texas
Reviewed 1 February 2016 via mobile

Chris, Amy & Candice have been very helpful with our stay. They accommodate us well and when something is needed they come through quickly. They are super clean! And super sweet hardworking ladies! If there is any place to stay this is it!! My only complaint would have to be that the elevator is ran by a mouse in a...

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Helpful?
Thank Chris O
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Thank you for taking time to review our location. We are thrilled that we could provide you with a relaxing and enjoyable stay at our property. We are looking forward to your return trip and the chance to provide you with a perfect stay on your next visit.

Reviewed 28 January 2016

Just like the name of the hotel. You get a value for staying there. I dealt with Chris while I was in town for work and couldn't have asked for anything more out of her or the hotel. Surprisingly nice rooms, easy access to everything in town, and the staff was very accommodating.

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Helpful?
Thank Austin C
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

Phoenix, Arizona
Reviewed 27 January 2016 via mobile

I was there for family visit and immediately greeted by Christina, an was so nice and friendly and always smiling. The room was very nice sized and very clean. I had no problems what so ever. Very friendly environment. Can wait to visit again.

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Helpful?
Thank Tiffany T
Heather L, Guest Relations Manager at WoodSpring Suites Lubbock West, responded to this review

Thank you for your great feedback, especially about our staff! We are delighted to hear that your stay exceeded your expectations. Thank you for choosing to stay at Value Place and we look forward to having you as our guest in the near future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
WoodSpring Suites Lubbock West (formerly Value Place Lubbock West) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Pet-friendly- see website for details. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites Lubbock West

Address: 2311 West Loop 289, Intersection 19th St. & 289 W Loop, Lubbock, TX 79407 (Formerly Value Place Lubbock West)
Region: United States > Texas > Lubbock
Price Range: $60 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Lubbock West 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Value Place Lubbock West Hotel Lubbock
WoodSpring Suites Lubbock West Texas
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Questions & Answers

Questions? Get answers from WoodSpring Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking rooms are only on 3rd floor. However, 4th floor is quieter.”
 of 5 bubbles DavisandBrooks410, 1 Nov 2015 | Read review
“Room at the back of the hotel away from the freeway noise, also ask for a top floor room to avoid heavy footed overhead neighbours!”
 of 5 bubbles BobN662, 30 Sep 2015 | Read review
“Less noise on the top floor”
 of 5 bubbles Txdoc2015, 17 Sep 2015 | Read review
“3rd floor is a smoking floor”
 of 5 bubbles 216caitling, 21 Jun 2015 | Read review
“Go ELSEWHERE to get a good room”
 of 5 bubbles trustee1, 17 Jun 2015 | Read review
5 of 5