We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Baymont Inn & Suites Lubbock West

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Baymont Inn & Suites Lubbock West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

374 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Baymont Inn & Suites Lubbock West
See the most recent reviews
Showing 374: English reviews
texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

The staff is always friendly, helpful and very welcoming. The rooms are quite clean and well tended. Everyone staying at this hotel seems to be happy to be there. Have not encountered any issues. The location is great for any Texas Tech events, Nick and his staff are always doing whatever needs to be done to keep their customers happy.... More 

Helpful?
Thank ouizer
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

ouizer, Thank you so much for staying with us, I appreciate your kind words. We always enjoy going above and beyond for guests. It is always a pleasure to get to know each one of our guests on a personal level. Nick Metcalf General Manager Baymont Inn & Suites Lubbock Tx More 

Big Spring, Texas
1 review
Reviewed 18 October 2016

The room was serviced around1:00 pm after I requested it to be done before 12 noon, due to the reason, I got off at that time and wanted to go to sleep. The washer was out of order. Even thought the manager wanted us to have them do it for us. Not comfortable with that request. Other than that, it... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank alonsoe147
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

alonsoe147, I am happy to hear that most of your trip was great with us. I apologize about the washing machine. We will have that situated the next time that you are in Lubbock. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West More 

2 reviews
Reviewed 18 October 2016

I came in for a Tech football weekend, had a blast and everything was clean. Nick and the staff were very helpful and kind.They are near great places to eat and shop. Keep up the good work, Thanks!!!!

Helpful?
Thank Stephen S
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Stephen S, I am glad that you stayed with us during Tech Football. We are happy that you enjoyed your stay. See you next time. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West More 

Amarillo
1 review
Reviewed 17 October 2016

the best rooms ive stayed in a long time. staff was great. The room was very spacious with plenty of rooms for my kids to run around. The kitchenette provided us the comfort of heating up our own meal right in the room..

Helpful?
Thank denisemW7037PL
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

denisemW7037PL, I am glad to hear that we have the best rooms you have stayed in. I cant wait till next time. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West More 

Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2016 via mobile

Was in Lubbock for my uncles funeral which happened to be same time as a Tech football game. Rates for Thursday good, rate for Friday exactly $100.00 more. Major gouge and the second day had no glasses and only one coffee cup and totally missed the bathroom cleanup. So beware.

Helpful?
Thank texsmiley41
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

texsmiley41, I want to apologize that you didnt get any glasses during your cleaning. I will bring this up to my housekeeping staff, so that way it doesnt happen again. More 

Travellers are raving about these Lubbock hotels

El Paso, Texas
1 review
Reviewed 11 October 2016

We traveled first 7 weekends straight staying at various hotels due to my daughters gymnastics competitionso. This hotel was excellent except for 1 thing. The "heated pool" water was extremely cold. Aside from gymnastics, my daughters are swimmers and it was a shame that we couldn't relax in the pool due to the water temperature. Other than that, everything was... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 350marcosb
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

350marcosb, Thank you for your review about our property. I am glad that we were able to go beyond your expectations. I am also sorry to hear that you were not able to enjoy our indoor heated swimming pool during your stay. I will bring this up, and make sure this does not happen in the future. We hope to... More 

New Braunfels, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016

We stayed here on our way north and liked it, so we stayed again on the way back home. This time our room never got cool enough to be comfortable. When I told this to the front desk on September 27th as I was leaving, no discount was offered so I asked if some sort of compensation could be made.... More 

Helpful?
Thank Marilyn B

34 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (4)
Viewed
Dining (4)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lubbock hotels
0.9 km away
Quality Inn & Suites
Quality Inn & Suites
#2 of 63 in Lubbock
589 reviews
0.1 km away
Holiday Inn Express Hotel & Suites Lubbock West
1.2 km away
Hampton Inn & Suites Lubbock Southwest
Show Prices
Show Prices
Show Prices
4.1 km away
Hawthorn Suites by Wyndham Lubbock
9.1 km away
Country Inn & Suites By Carlson, Lubbock
2.7 km away
Embassy Suites by Hilton Lubbock
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the new Baymont Inn & Suites Lubbock West! Everything's bigger in Texas, including the Southern Hospitality that has made our Lubbock hotel a guest favorite. From the South Plains Fair Grounds and Mackenzie Park to the Civic Center and United Spirit Arena, special events are always happening near our Lubbock hotel. Whether you need to quickly get to Texas Tech University, Lubbock Christian University, Covenant Medical Center, or The Heart Institute, our great location makes for a fast and easy commute. When you stay at our Lubbock hotel, you are right next to the Canyon West Shopping Center and just minutes from the South Plains Mall for some great shopping. Close to West Texas's best shopping, dining, and entertainment, our newly renovated hotel offers everything you need for a great vacation or productive business trip. Our friendly staff is happy to give you tips and recommendations on must see attractions, the best boutiques, and fine dining options, or give you easy and quick directions to get you on your way to the next stop. While staying at our modern and highly rated hotel, enjoy our complimentary hot breakfast buffet to get your day started on the right foot and stop off at our beautiful indoor heated pool, hot tub and dry sauna for a relaxing end to your busy day. There's plenty of free parking available for large vehicles and trailers, and we are set just enough off the highway that there's never road noise to interfere with your restful night's sleep. Our spacious rooms and huge suites are great for larger groups, families, and longer stays, and our lightning fast free hi speed internet can accommodate even the most demanding needs for business or play. Whether you are here for a day, a long weekend, or a semester, depend on us at the new Baymont Inn & Suites Lubbock West to provide you with the best service and quality you've come to expect from the Wyndham family of hotels. ... more   less 

Additional Information about Baymont Inn & Suites Lubbock West

Address: 6015 45th Street, Off West Loop 289 & Marsha Sharp Freeway, Lubbock, TX 79407-3705 (Formerly The Palms Hotel & Suites)
Region: United States > Texas > Lubbock
Price Range: $99 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Lubbock West 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline and Odigeo so you can book your Baymont Inn & Suites Lubbock West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Palms Hotel And Suites
Best Western Plus Palms Hotel Lubbock
Best Western Palms Hotel
Best Western Lubbock
Lubbock Best Western
Baymont Inn & Suites Lubbock West Texas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Baymont Inn & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, very warm pool”
 of 5 bubbles denisemW7037PL, 17 Oct 2016 | Read review
“Ask for a room away from the road”
 of 5 bubbles JeMaSan, 30 Aug 2016 | Read review
“The Jacuzzi suite Is The best”
 of 5 bubbles 355nikkid, 20 Aug 2016 | Read review
“all the rooms are excellent, with a lot of options”
 of 5 bubbles 3ds311, 19 Aug 2016 | Read review
“Rooms on the backside of the hotel wil be quieter. i”
 of 5 bubbles ChowHound2015, 23 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay