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Econo Lodge I-27

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Econo Lodge I-27
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Econo Lodge I-27
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Showing 86: English reviews
Reviewed 12 March 2013

This hotel far exceeded my expectations. I thouroughly enjoyed my stay here beginning with my check in with the very friendly desk clerk, Amanda. She greeted me with a smile and made me feel very welcome. The room was very comfortable and I will make sure this is where I stay my next time in Lubbock.

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Helpful?
Thank Texastraveler817
holbb, Manager at Econo Lodge I-27, responded to this review

Glad you could join us on your stay. Thanks for making us your comment on QUALITY STAFF AT QUALITY INN. That mean to us a lot!! We're looking forward to welcoming you back soon!!

Midland, Texas
Reviewed 10 March 2013

We usually prefer Comfort Inn over Quality Inns, but this hotel was very nice. The room was clean and comfortable, and both persons I dealt with at the front desk were cheerful and helpful. I have never checked in to a hotel so fast! I was tired from a long drive and probably came across as pretty rude when i...

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Helpful?
Thank Renee G
holbb, Manager at Econo Lodge I-27, responded to this review

Here at our property we are excited to have the chance to make your stay with us the best it could possibly be, especially due to the circumstances. I'm so glad you were able to experience our warm QUALITY hospitality. We are all about Guest Satisfaction, and we truly believe in it, but besides that we LOVE our guest. So...

Wichita, Kansas
Reviewed 8 March 2013

The hotel was in great location as well as the nice room I was provided with. Very impressed with guest service. Amanda was very nice and had breakfast ready and open one hour before scheduled breakfast time very convient. Jesse checked us in and she was awsome i will be staying here again!

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Helpful?
Thank Martha W
holbb, Manager at Econo Lodge I-27, responded to this review

Thank you so much for taking the time to write a review on us. We are so pleased that you enjoyed your stay with us. All feedback is appreciated and we will use this to share with our team for training purposes. We take pride in our rooms and our staff, so we are glad that all were up to...

Amarillo, Texas
Reviewed 16 December 2012 via mobile

This place was convenient as well as a comfortable room to stay in. Had to leave early on Sunday and bummed out breakfast is not ready until 7:00 am on Sundays. Overall the staff was very pleasant while checking in Sat night. I'll make this one a repeat in the future.

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Helpful?
Thank John S
holbb, General Manager at Econo Lodge I-27, responded to this review

Thank you for your great review! I am so glad to hear that you took advantage of all of our amenities. When you are happy; we are happy, and we love having you here! We look forward to seeing you on your next trip to Lubbock! Safe travels!

Shelby, Michigan
Reviewed 6 November 2012

We stop every year at this hotel on our way to El Paso and we recommend it. We had a room on the front this year but prefer one in the back to eliminate road noise. We were the first to breakfast since we needed to leave early and the food was not hot - sort of lukewarm. But in...

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Helpful?
Thank gertrude22
holbb, General Manager at Econo Lodge I-27, responded to this review

Thank you for your detailed positive review posted on TripAdvisor! We are happy to hear that you had an enjoyable stay with us. We appreciate the kind words & compliments & will share them with our team members. Thank you for recommending us! We look forward to welcoming you back on your future travels to Lubbock

Abilene,TX
Reviewed 23 September 2012

This hotel is a dump and dirty. After accidently booking this Quality Inn by mistake, I asked the manager, Michael Perez, if he could cancel this reservation and let me stay at the one I was at-Quality Inn and Suites I had meant to book on the West Loop. He informed me that since it was after the 4:00pm deadline...

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Helpful?
Thank Linda H
holbb, General Manager at Econo Lodge I-27, responded to this review

Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, We trying to give promise to hold room for our gauranted guest. On your case we was holding your room for you. like you, enables us...

Reviewed 17 September 2012

Clean hotel, updated, friendly,knowledgeable staff. Quick check in and out. Comfortable beds, refrigerator and microwave in room along with coffee/tea brewer. Full breakfast- scrambled eggs, Sausage, bisquits with gravy, waffles, yogurt, sweet rolls, bagels, juices make this stay an excellent value.

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Helpful?
Thank debcougar
holbb, General Manager at Econo Lodge I-27, responded to this review

Thank you very much for sharing your stay, your comments are very appreciated. We hope that you will stay with us again soon and we are glad we got to serve you again. Thanks, mngt

Bryan, TX
Reviewed 2 September 2012

All of the staff were very friendly. The room was spacious, clean, and a great deal. Enjoyed the Happy Hour (M-Th only, but we were there on a Thursday). It was quiet, even though along the Interstate. Nice breakfast included. Bed was comfortable. Couldn't ask for more! Would definitely recommend to others!

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Helpful?
Thank TexAggie78
holbb, General Manager at Econo Lodge I-27, responded to this review

Thanks for staying with us, and for your honest feedback. You left some great comments that will certainly help us to improve. We'd be happy to welcome you back next time you're in Lubbock. Please let us know if there's anything we can do to make your next stay even better! Thanks, mngt

Bangor, Maine
Reviewed 18 August 2012

When we entered our room, it smelled a little dingy (like old socks!). We opened the window to air out the smell, but it did not help. I assumed it was probably from the old carpeting, or the carpet had absorbed the smell. The faucet of the sink leaked. The bathroom door metal frame was loose. The room did not...

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Helpful?
Thank asiantraveller101
holbb, Manager at Econo Lodge I-27, responded to this review

I want to thank you for your review. Without guest feedback we cannot improve our services. We make every effort to offer the best value for your stay; I am sorry to hear the problems you encountered. Please give us a chance one more time. We will do our best for your value. Next time if you have planned for...

Reviewed 12 August 2012

We reserved our room and after driving nine hours and arriving at 2:30 we were told that our room was canceled however we were charged . Very bad attitude and poor service. People are walking all over from the nearby apartments and looks like selling drugs and prostitution .

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Helpful?
1Thank Pumasfc
holbb, Manager at Econo Lodge I-27, responded to this review

I certainly appreciate you taking the time to bring this matter to our attention. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. I apologize for your inconvinience. For your inconvinience we are offering 30% discounts for your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Econo Lodge I-27

Address: 5706 Interstate 27, Lubbock, TX 79404-5107 (Formerly Quality Inn)
Region: United States > Texas > Lubbock
Price Range: $74 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge I-27 2*
Number of rooms: 48
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Also Known As:
Quality Inn Lubbock
Lubbock Quality Inn
Econo Lodge I-27 Lubbock, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge I-27 staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose an adjoining room. There is no sound barrier.”
 of 5 bubbles SimpleAmanda, 2 Apr 2016 | Read review
“Go somewhere else.”
 of 5 bubbles charlesf963, 27 Feb 2016 | Read review
“No good sleep rooms”
 of 5 bubbles kthjac, 29 Dec 2015 | Read review
“All rooms have hallway entrance.”
 of 5 bubbles 236JB236, 29 Apr 2015 | Read review
“two room suite have fold-out couch prefect for small children.”
 of 5 bubbles 562charlieh, 14 Aug 2014 | Read review
5 of 5