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BEST WESTERN PLUS Lubbock Windsor Inn

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#22 of 65 Hotels in Lubbock
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN PLUS Lubbock Windsor Inn
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735 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Lubbock Windsor Inn
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Showing 729: English reviews
San Antonio, Texas
Reviewed 3 weeks ago

Friendly staff and good amenities for basic hotel stay. Had no issues. I only rTed it 4 stars because it is not a luxury hotel. No complaints though. You must log into both phone and computer although phone appears to be connected, it's only connected to router not internet

Review collected in partnership with Best Western
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Helpful?
Thank Goodolelady
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for taking the time to review us. We appreciate your business and hope to see you again soon!

Cedar Park, Texas
Reviewed 4 weeks ago

I ministered in Colorado. Awesome place to stay for me and my wife. Felt comfortable and rested. Have and will share with others. I make that trip two to three times a year. Location good. Just off of freeway.

Review collected in partnership with Best Western
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1Thank billpX1772EQ
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your positive feedback Pastor Pierce. We appreciate your business and hope to see you again soon!

Reviewed 4 weeks ago via mobile

Mediocre hotel. Young man at the counter was very nice, but after we were issued our room keys they did not work. Went back downstairs (where there was a line, since only one person was working at 6:30 pm) to have him redo our keys. Found out he had assigned us to a "maintenance room." Reassigned us to another room,...

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Helpful?
Thank Regina M
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of the entire staff I would like to apologize for not providing superior customer care and service. We are sorry for the room mix up you experienced at check-in. I am sure the front desk was overwhelmed on such a busy night, especially being short handed on staff. We are replacing our refrigerators and microwaves this week to...

Reviewed 4 weeks ago

We were very happy with our stay at the Best Western Plus Windsor Inn. The front desk staff and the serving staff for the breakfast buffet were all so nice. The breakfast options were all wonderful. My girls loved to make their own waffles side by side. There was a fitness center and a pool. The hotel was clean and...

Review collected in partnership with Best Western
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Thank April K
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for letting us know you had a great weekend at the Best Western Plus Lubbock Windsor Inn. We hope you and your family come stay with us again soon!

Austin, United States
Reviewed 5 weeks ago

The staff at the hotel was very kind when we complained about the metal bed frame squeeking so badly. Unfortunately there was no room to move us to. My mother-in-law had an updated room and she was very satisfied with her room. Just ask for an updated room and you should be fine. Probably not the best hotel for pet...

Review collected in partnership with Best Western
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Thank tinasB3116MO
Brandon B, Guest Experience Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Dear Tina, Thank you for taking the time to write a review about your previous stay with us. I sincerely apologize that we dropped the ball in providing a comfortable room. I assure you the issues which you encountered at our property have immediately been rectified so that our future guests will not encounter the same. Since your stay with...

Muleshoe, Texas
Reviewed 19 March 2017

I was very pleased with my stay....ready to come back!! I've never quite experienced such a good stay at such a reasonable price... I look forward to when me and my family can come back and just be so at home at this wonderful hotel

Review collected in partnership with Best Western
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Thank christyr24
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We want to provide a 5 star experience regardless of what price is being paid - Every guest, every day, every stay! We strive for superior experience. Thank you for the feedback.

Longview, Texas
Reviewed 19 March 2017

Very clean and comfortable room. Needed a first floor room for handicapped husband, but we adjusted. No complaints. Breakfast area was well attended and the coffee was always hot and good. Privacy was appreciated.

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1Thank Muhyees
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We are glad you appreciate us as much as we do you! Thank you for choosing the Lubbock Windsor Inn.

Hamlin, Texas
Reviewed 19 March 2017

Brandon at the front desk is very friendly and goes out of his way to make your stay a great experience, he takes his job seriously! We have a family of 7, so hotels for is can become really pricey and uncomfortable. However, with the Best Western, this just wasn't the case. We had a huge room, a roll away...

Review collected in partnership with Best Western
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1Thank adamlA774TY
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you, Adam, for your review! We appreciate you choosing Best Western and hope to see you again soon. I will be letting Brandon know his great service has been recognized. I like to think my entire staff takes their jobs seriously!

Albuquerque, New Mexico
Reviewed 17 March 2017

Have stayed at this hotel a few times on Business and its always nice . Good location right on I27 comfortable beds and clean rooms Would definitely recommend will be staying here again when we come for the Garth Brooks concert!

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1Thank llrickman
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for letting everyone know you enjoyed your stay with us! We can't express how much we appreciate the time our guest's take to provide us with feedback.

Thornton, Colorado
Reviewed 15 March 2017

This facility is excellent for its price tier. Very comfortable, very friendly staff at desk and in breakfast area. Cooked products are pretty average but more than acceptable when considering we paid $35 less than the other name brands in the area.

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Thank jpbrowser1
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for you feedback. We appreciate you choosing Best Western.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Region: United States > Texas > Lubbock
Price Range: $104 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
BEST WESTERN PLUS Lubbock Windsor Inn Texas
Hotel Style:
#1 Green Hotel in Lubbock
#5 Best Value Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and other travellers.
2 questions
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Fort Worth, Texas

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Questions? Get answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for handicapped rooms if needed before you book the room”
Muhyees, 18 Mar 2017 | Read review
“Haven't had a bad room here exits centrally located”
llrickman, 16 Mar 2017 | Read review
“No suggestions other than 2nd floor at ends are usually quietest.”
jpbrowser1, 14 Mar 2017 | Read review
“No problems with my room which was on the main floor.”
kk19652014, 16 Feb 2017 | Read review
“Check the Air Conditioner”
  • Air Conditioner Filters EXTREMELY Dirty
651jessiep, 19 Nov 2016 | Read review
5 of 5