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BEST WESTERN PLUS Lubbock Windsor Inn & Suites

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Traveller (44)
Room & Suite (2)
Pool & Beach (1)
Overview
  • Excellent54%
  • Very good19%
  • Average10%
  • Poor7%
  • Terrible10%
Travellers talk about
“best westerns”(15 reviews)
“room was clean”(39 reviews)
“easy access”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (837)
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828 results
Traveller rating
426
164
87
63
88
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LanguageEnglish
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426
164
87
63
88
Show reviews that mention
All reviewsbest westernsroom was cleaneasy accesspool and hot tubbiscuitsfront desk clerkdefinitely stay here againwafflesstaff was friendlythe breakfast areachecking inroad tripfree breakfastpetinterstatemotelemployees
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1 - 5 of 828 reviews
Reviewed 3 days ago

Rooms were clean great complementary breakfast , very friendly front desk staff , housekeeping did a great job at keeping rooms cleaned very helpful , this hotel was very helpful when we checked out of the rm and we had some unavoidable circumstances come we...More

Thank Tammy M
Hotel's Favourite
Reviewed 2 weeks ago

I always enjoy staying here. The hotel is always clean and top notch. The staff is well trained, professional and courteous. The Internet always works and the breakfast is always fantastic. The hotel is conveniently located.More

Review collected in partnership with Best Western
Thank jdcpac
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 2 weeks ago

jdcpac, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable...More

Reviewed 3 weeks ago

First I have to say "KUDOS" to the front desk girl, Gloria!!!!! She went above and beyond to make my stay comfortable and welcoming....give that girl a raise!!! I was upgraded to a king suite (diamond select perk) and my room was clean and inviting....More

Thank Janell M
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 2 weeks ago

Janell M, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. It is great to hear that we were able to meet your expectations of service and hospitality! We're...More

Reviewed 4 weeks ago

I booked my room through hotel.com the night before arriving but I called first to make sure their pool/hot tub was working (my husband has a bad back and needed the jets from the Hot Tub after a long drive). The girl on the phone...More

Thank Sabrina E
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 4 weeks ago

Sabrina E, We want to thank you for sharing your experience, though we are very sorry to hear that you may not return. I am so sorry for the inconvenience that you experienced because of this during your stay. The deposit is for the incidental...More

Reviewed 23 June 2018 via mobile

This is probably the first time I’ve rated a place that I’ve never stayed at. So here’s the story: Family of 4 plus a dog, driving from Los Angeles to Austin, we stayed over in flagstaff and then planned on staying over in Lubbock. Well,...More

Thank tadpantaleoni
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 26 June 2018

tadpantaleoni, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your booking were...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
USD 85 - USD 152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 85 - USD 152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (44)
Room & Suite (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
chrislovesblues
22 August 2016|
AnswerShow all 3 answers
Response from lonestarlizard | Reviewed this property |
Not sure of the brand but as others here have posted, it isn't very good. We usually take our machine and make our own coffee. If you like good, reasonably strong coffee, this hotel does not have it. The rest of breakfast is... More
0
Votes
Lieu H
9 March 2015|
AnswerShow all 5 answers
Response from Jacktech24 | Reviewed this property |
About a ten minutes drive or so. Not a bad location from the University.
0
Votes
Room Tips
"Rooms in the back are quiet and there's plenty of parking."
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"The stock photos are deceiving"
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"Rooms on the back side will be quieter."
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"Avoid this place."
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