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La Quinta Inn & Suites Lubbock West Medical Center

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Traveller (25)
Room & Suite (15)
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Overview
  • Excellent32%
  • Very good23%
  • Average20%
  • Poor14%
  • Terrible11%
Travellers talk about
“bagels”(10 reviews)
“an update”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from La Quinta Inn & Suites Lubbock West Medical Center
Special Offer: Save up to 20%
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Offers from La Quinta Inn & Suites Lubbock West Medical Center
Special Offer: Save up to 20%
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Reviews (436)
There are newer reviews for La Quinta Inn & Suites Lubbock West Medical Center
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Traveller rating
128
104
91
65
48
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LanguageEnglish
128
104
91
65
48
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11 - 15 of 436 reviews
Reviewed 12 May 2018

The place is under heavy construction and we were not informed before we came. There is noise everyday from 8:00 AM to 7:00 PM. The pool is closed and they did not plan for enough parking. There is equipment and temporary fences and construction materials...More

Thank David P
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 12 May 2018

David, We thank you for staying with La Quinta. We appreciate you for sharing this feedback with us. We are glad to forward these comments to property management and the renovation team to address these issues. We apologize for the current condition of the property,...More

Reviewed 11 May 2018

The staff went way above and beyond the norm to make our stay there a good one. I was with a group of students from across the USA... they provided a shuttle service for us to and from campus. Any issues that arose, the staff...More

Review collected in partnership with La Quinta
Thank anitaalger
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 12 May 2018

Anita, Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. It was our pleasure to of service as we truly care about assisting our guests in...More

Reviewed 9 May 2018

I reserved a room for my mom. She was there because my grandmother was in ill and in the hospital. Staff helped with getting me the best rate. They were accommodating to my mother. She said the breakfast was good and the room were nice...More

Review collected in partnership with La Quinta
Thank francisr101
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 12 May 2018

Francis, We are delighted to hear of your enjoyable stay! Your review shows us that we are meeting your expectations as well as our own. Your wonderful comments will be shared with our entire team. Please come visit us again soon! Sincerely, Danielle LQ Customer...More

Reviewed 7 May 2018

This was a great hotel. The only problem we had was the bed was not comfortable. We would stay here again. They are remodeling so it was a bit of a mess but we were not bothered by any of it and the staff was...More

Review collected in partnership with La Quinta
Thank X7548SPjessb
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 8 May 2018

Dear Valued Guest, Thanks for taking the time to provide your feedback on your stay. It would be such a pleasure to welcome you back to our new and improved hotel! Sincerely, Diana - LQ Customer Care

Reviewed 6 May 2018

Hotel is under construction, but the they warned us of this prior to our arrival. The upgrades they are making will be very nice once completed. We were in a new room and it was very nice. The bed was a little hard for my...More

Review collected in partnership with La Quinta
Thank toniag399
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Lubbock West Medical CenterResponded 7 May 2018

Tonia, Thank you for your feedback. We appreciate you staying at La Quinta Inns and Suites and hope to see you again! Sincerely, Diana - LQ Customer Care

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Shuttle Bus Service
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 86 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 86 - USD 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (15)
Dining (5)
Pool & Beach (2)
Questions & Answers
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Becki D
2 January 2017|
AnswerShow all 2 answers
Response from General M | Property representative |
We are located in the center of Lubbock, So you will have many options to choose from. Feel free co contact me directly at lq0922gm@lqreviews and tell me what type of food you like and I will send you my personal preferences... More
0
Votes
Becki D
2 January 2017|
Answer
Response from Becki D |
Restaurants close by
0
Votes
rollertree
29 July 2016|
Answer
Response from General M | Property representative |
Our king rooms with sofa have a double size mattress in the sleeper sofa.
0
Votes
Room Tips
"This motel is under renovation, but I found no problems with it."
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"I know there was a rush to clean the rooms after a heavy traffic weekend and ours was ready when we arrived..."
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"Spacious suite! Comfortable arrangement and furnishings."
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"Second floor room that does not connect to another room. I could hear the people who shared a common wall."
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