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Homewood Suites by Hilton Lubbock

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Traveller (24)
Room & Suite (13)
Dining (6)
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Overview
  • Excellent66%
  • Very good19%
  • Average7%
  • Poor4%
  • Terrible4%
Travellers talk about
“chef joey”(15 reviews)
“front desk”(54 reviews)
“chuck e cheese”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Lubbock
Offers & Announcements: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Lubbock
Offers & Announcements: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (507)
There are newer reviews for Homewood Suites by Hilton Lubbock
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Traveller rating
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LanguageEnglish
320
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25
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All reviewschef joeyfront deskchuck e cheesebedroom suitebreakfast and dinnerhome away from homebusiness travelliving areafull kitchennice hotelhousekeeping staffthe manager's receptionconvenient locationgreat place to staycomfortable stayeasy accesslate check
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11 - 15 of 507 reviews
Reviewed 3 April 2018

Hotel staff were pleasant and accommodating. Hotel is freshly renovated. Suite was clean & spacious. Only complaint is the powdered eggs at breakfast buffet - but hotel chef graciously cooked fresh eggs upon request. Will definitely stay again.More

Review collected in partnership with Homewood Suites by Hilton
Thank catherineedaniels
Response from Michelle T, eCommerce Manager at Homewood Suites by Hilton LubbockResponded 3 weeks ago

Catherinee Daniels, It is a great pleasure to read that you enjoyed staying at our newly renovated Homewood Suites Lubbock. We are also happy to hear that you received great service from our Chef and enjoyed your made to order fresh eggs! Thank you for...More

Reviewed 2 April 2018

Lost reservation then tried to charge more than initial reservation for same room, horrible paint smell, exposed wires in hallway, front desk was obvious to anything we asked left after not even 20 minutes because could not stay in the room with that smell was...More

Review collected in partnership with Homewood Suites by Hilton
Thank meaganwilliams89
Response from Jeramy C, Front Office Manager at Homewood Suites by Hilton LubbockResponded 4 April 2018

meaganwilliams89, Thank you for taking the time to writing us such a candid review. On behalf of the staff here at the Homewood Suites, we want to offer our deepest apologies. Our hotel in undergoing a complete renovation which is no excuse, but is the...More

Reviewed 24 March 2018 via mobile

I had to stay a week for a business trip. Nice breakfast and evening snacks/small bites. I liked having a separate area to sit and relax away from the bed. I also went and bought a few items to keep in the fridge and warm...More

Thank Jalynn C
Response from Michelle T, eCommerce Manager at Homewood Suites by Hilton LubbockResponded 3 weeks ago

Jalynn C, Thank you for providing us with feedback following your recent visit. We are pleased that even with our ongoing renovation, you enjoyed your experience and our friendly team members. We appreciate your business and hope to see you return soon so that you...More

Reviewed 28 January 2018 via mobile

This was not a good stay and I was extremely disappointed. 1) I got there after 8:00pm and waited over 20 minutes to check in. Only one person at check-in desk who was new and overwhelmed. She kept calling the manager, at home I presume,...More

1  Thank GoldenMom99
Response from Michelle T, eCommerce Manager at Homewood Suites by Hilton LubbockResponded 3 weeks ago

GoldenMom99, Thank you for taking the time to provide us with feedback regarding your recent visit. I apologize that you were disappointed with your overall experience and encountered multiple shortfalls while our guest. I assure you that what you described is not indicative of the...More

Reviewed 27 January 2018 via mobile

I was greeted kindly at arrival and was told since my room was in the back I could take advantage of rear parking and entrance. It was a nice thought. DO NOT STAY in room 118! All of the remodeling,construction, and deliveries ins and outs...More

Thank mistydawniurik
Response from Michelle T, eCommerce Manager at Homewood Suites by Hilton LubbockResponded 3 weeks ago

Dear Mistydawniurik, Thank you for taking the time to submit a review regarding your recent stay at our Homewood Suites. We take every comment seriously and will address the issues you outlined immediately. What you experienced during your stay was unacceptable and our failure to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 109 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 109 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (24)
Room & Suite (13)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Denise E
15 April 2018|
Answer
Response from Michelle T | Property representative |
Hi Denise, Yes, The Homewood Suites Lubbock offers spacious one and two-bedroom suites featuring separate sleeping and living areas. We have the following options with separate beds: One Bedroom Suite with two queen beds... More
0
Votes
KC w
9 February 2017|
AnswerShow all 3 answers
Response from AshleyCash | Property representative |
This hotel was built in 2001 and remodeled last in 2008. If you have any further questions please let me know. Thank You
0
Votes
Roger S
29 November 2014|
Answer
Response from Kaushik P | Property representative |
Our internet speed is 540 mbps. We have guest staying with us for over 6 months who work out from their rooms. We haven't had any issues with out internet. Our speed does slow down when we have many people online at the same... More
0
Votes
Room Tips
"All the rooms are being renovated."
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"Corner rooms are a little bigger. You won't be disappointed here."
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"No views to speak of...always like those higher up rooms away from the highway."
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"I appreciated the first floor as it was easy access to car. Higher floors don't offer much of a view."
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