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Holiday Inn Express Hotel & Suites Lubbock West

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Holiday Inn Express Hotel & Suites Lubbock West
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512 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
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Showing 512: English reviews
Fort Worth, Texas
Reviewed 20 December 2016

Carlos Pando is excellent from the moment I walked thru the door to check in and the entire stay, my needs were met!! The staff and housekeeping is all very nice and strive to meet your needs! I come to LBK often for school so now that I found this hotel after other ones did not meet my needs, this...

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Helpful?
Thank Nurse2583
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is exciting to hear we are your pick when coming to Lubbock. Everyone strives to make our guests as happy as possible down to the littlest detail and Carlos is one of the best. Best of luck with your schooling and we will see you soon, Amanda Melkis Management Team

Reviewed 19 December 2016 via mobile

Christina Santana went out of her way to help us and to make our stay comfortable. great staff! Rooms were clean and very roomy temperature was awesome great breakfast. Location was convenient lots of restaurants nearby very friendly helpful staff at the front check-in but most impressed with the room service of the ladies who took care of our room

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Helpful?
Thank Carolyn V
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. We appreciate your business and feedback. Christina is certainly a lovely person and is happy to hear you enjoyed her hospitality. We look forward to seeing you again, Amanda Melkis Management Team

Midland, Texas
Reviewed 15 December 2016

We were greeted and promptly checked in by Carlos Pando he made sure our rooms were ready and made sure our stay was perfect. The hotel is close to shopping and restaurants and is clean and safe. We make it a point to stay here when ever we are in town.

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Helpful?
Thank Lori R
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Lori R for choosing to stay with us. It makes such a difference when traveling to be greeted as wonderfully as Carlos does. We all care about our guests experience and hope to see you again soon. Happy Holidays Amanda Melkis Management Team

Amarillo, Texas
Reviewed 14 December 2016

I come to the Lubbock area frequently and after staying at this Hotel, I will continue to stay here. The location is great!! Right off three major highways for easy access to where you need to go. Off the major roads so not much traffic noise. Alot of great restaurants to choose from. The Hotel staff is great. Everytime I...

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Helpful?
Thank shunryu_eg
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing our hotel to stay at in Lubbock. It is the highest compliment ; having repeat guests. We all try to ensure our guests have a fabulous stay and Carlos is very good at making everyone feel at home. We hope to see you in the New Year, Amanda Melkis Management Team

Crawford, Texas
Reviewed 8 December 2016

Good price and a comfortable bed. Everything was clean and the staff was helpful. The jacussi tub was so nice after a long day of work to get into. I would say it would be nice if the vending machines had things to actually buy out of them.

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Thank dbculp
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to have you as our guest. It is wonderful to hear you enjoyed your visit with us. We have been working diligently with our vendor to keep our soda machines stocked and ready for our guests. It is very frustrating when they are not available. Thank you for your feedback and we hope to see you...

Reviewed 8 December 2016

I come to Lubbock often and always stay at the same places so to change it up a bit I tried this Holiday inn . It was nice and clean and the staff was great. It is one of 2 newest hotels in Lubbock . Price was right and it is within walking distance to Sams , Target , and...

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Thank Egharley
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Egharley for choosing to stay with us, change is always nice and we are delighted to hear it was a great experience for you. We hope to see you next time you are in town. Have a fantastic Holiday Season, Amanda Melkis Management Team

Reviewed 27 November 2016 via mobile

Loved the jacuzzi tub and clean spacious room! Appreciate the extended breakfast hours and late check out. Great service but ...all the vending machines on every floor were needing to be restocked- no diet soft drinks.

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Thank Dawn D
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for choosing to stay with us. We just love our Jacuzzi suite as well. Such a relaxing room. We appreciate you letting us know about the vending machines; we will get them stocked as soon as possible. Have a wonderful holiday season and we hope to see you again before the new year, Amanda Melkis Management Team

Reviewed 15 November 2016 via mobile

Nice place with friendly staff. Hall ways and common spaces could be updated but lobby and rooms are very clean and nice. In a good location. Feels very safe. They have a lot of attention to detail and comfortable beds / big showers.

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Helpful?
Thank Justin A
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Justin A for sharing your experience with us. It is a wonderful to hear from our guests. We appreciate your business and hope to see you again soon. Have a fabulous Holiday Season. Amanda Melkis Management Team

Jacksonville, North Carolina
Reviewed 28 October 2016

This hotel's staff was extremely courteous, helpful and professional. My purpose of visit was to see a relative in the hospital. Not having to worry about anything at this hotel was a great bonus. Rooms were spacious and clean. I did not hear the neighbors or hall traffic. Breakfast was free and tasty. Business center computers were functional, but recommend...

Review collected in partnership with this hotel
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Thank a_griffus
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing us for your visit to see your relative. We are in hopes things are getting better. I know how frustrating it is to be worried and we were glad we could give you piece of mind when you got back to the hotel to relax. Hopefully we may see you next time under happier...

Lorena, Texas
Reviewed 28 October 2016

We would definitely stay here again! The room was great. It was very clean. The breakfast was really good and staff was great. The check in and checkout went very smooth. The staff recommended several great restaurants. The one we chose was wonderful

Review collected in partnership with this hotel
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Helpful?
Thank Cindy V
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for all of your compliments. We try our best to ensure every guest leaves as happy as you did. With all the new restaurants in town it is so hard to choose which one to try first and I am sure next time you visit us you will have even more choices. Have a wonderful fall season and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: $133 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Holiday Inn Express Hotel & Suites Lubbock West Texas
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
#6 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lubbock West staff and other travellers.
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Pflugerville, Texas
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Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites are awesome. Love the top floor.”
 of 5 bubbles coachfarley, 9 Feb 2017 | Read review
“because elevator makes a loud-ish noise, recommend a room away from the elevators”
 of 5 bubbles DSeth, 31 Jan 2017 | Read review
“I have stayed on all levels and different - I have never experienced a problem.”
 of 5 bubbles 533gonzalod, 14 Jan 2017 | Read review
“Always have a Wonderful time when we stay! How can you go wrong with Carlos at the front desk and the friendly staff all around the motel! The room is always perfect, clean and ready for us! Love the Holiday Inn Suites Lubbock West! ”
 of 5 bubbles elainehill49, 28 Dec 2016 | Read review
“Rooms were clean and spacious.”
 of 5 bubbles a_griffus, 28 Oct 2016 | Read review
5 of 5