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Courtyard Lubbock

CourtyardUSD 112*
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#24 of 66 Hotels in Lubbock
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 123*
USD 112*
USD 123*
USD 123*
USD 112*
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Courtyard Lubbock
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109 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Lubbock
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Showing 108: English reviews
East Hampton, United States
Reviewed 31 August 2016 via mobile

I have spent over a 100 nights in Marriott hotels. This one was very disappointing. First, there were blood stains on the sheets of one bed! Then we noticed strands of hair on the other bed! The roof had a popcorn ceiling and it looked as if it recently had leaked. The base of the bath tub was dirty. The...

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Helpful?
Thank Abdurrahman H
TMIHospitality1, Manager at Courtyard Lubbock, responded to this review

Dear Abdurrahman H, Thank you for reviewing the Courtyard Lubbock. I'm very sorry for the cleanliness issues you encountered. This is truly not the experience we wish our guests to have. Your comments will be shared with my housekeeping staff to ensure this was an isolated issue. We hope that you will allow us a chance to make up for...

Dallas
Reviewed 20 July 2016

Had a one night stay at the Courtyard off Loop 289. It's a decent location with lots of restaurants close by. It's not too close to the Texas Tech campus but not that far away either. The staff was very friendly and accommodating. The rooms were clean and comfortable. Had no issues and a nice hotel in Lubbock.

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Helpful?
Thank Rowlett9105
Reviewed 17 July 2016

We had a perfect night's sleep. The bed and bedding were very comfortable. The room and bathroom were clean. The only minor complaint we had was that housekeeping folks were talking loudly in the hall and banging doors in the morning. Other than that, we loved this hotel and would definitely stay again.

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Helpful?
Thank aspenglade22
Dallas, Texas, Usa
Reviewed 14 June 2016

We (a family of four) stayed in this hotel while we were in town visiting the University. The hotel was extremely clean - not sure when it was built but it looked new. The beds were comfortable, the staff was friendly, the room was quiet and had plenty of space for all of us. The location was good - lots...

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Helpful?
Thank Michele C
Plano, Texas
Reviewed 21 April 2016

We were pleased with our stay at Courtyard Lubbock. There are several restaurants around the hotel that you can walk to, and a Walmart in walking distance too. The staff was very friendly and the lobby was clean. Our room was clean and pleasant with a balcony that had a table and 2 chairs.

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Thank 4Barry
Austin, Texas
Reviewed 20 March 2016

We stay in Lubbock 2 times per year for Spring Break. There is a Fairfield Inn, Hampton Inn and Courtyard all in the same parking lot and have stayed at the Fairfield and Hampton in the past but never the Courtyard. Being a Marriott Rewards member I thought we would give it a try. The lobby and staff were very...

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Helpful?
2Thank Todd B
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Todd B, Thank you for reviewing the Courtyard Lubbock. I am pleased to hear you like our lobby and staff. However, I apologize you were not satisfied with your stay. We appreciate guest feedback such as yours so that we can continue to improve our hotel and the service we provide. We hope that you will reconsider and allow...

Reviewed 17 March 2016

Room was nice and comfortable. They have an indoor pool and spa. They have a small bistro which is limited and pricey. In every Marriott we stay in, they ALWAYS give us a breakfast coupon. When we asked, they told us they did have coupons, but only for promotionals which were not going on at the time. We moved to...

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2Thank Dana L
Spokane, Washington
Reviewed 9 February 2016

This Courtyard is nicely located to many dining establishments and shopping. Rooms are very clean and well kept. Bistro is ok, and food though limited is fairly priced, wine is overpriced in my opinion (but I am sure this is a corporate pricing). Staff is very attentive, and friendly. Parking is good, gym is ok, can use a little more...

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Thank Jay N
Frisco, Texas
Reviewed 2 February 2016 via mobile

I made a trip to Lubbock to attend a university board meeting and selected the Courtyard as my hotel for two evenings. Room was clean and nicely furnished. Staff was attentive and friendly. Breakfast was routine, but acceptable. Location is excellent.

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Helpful?
Thank teds759
Austin, Texas
Reviewed 25 January 2016

The room and hotel are clean and well kept, staff was pleasant. Only complaint is the sound insulation between rooms. The floor from the room above squeaked and the occupant walked around during the night. We could also hear the TV from one of the adjoining rooms. These issues kept us from having a good nights sleep.

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Helpful?
Thank campbellkids
TMIHospitality, Manager at Courtyard Lubbock, responded to this review

Dear Campbellkids, Thank you for reviewing the Courtyard Lubbock. I am glad to hear you liked our clean hotel and staff. We do our very best to provide a comfortable, quiet stay for our guests, so we apologize that we did not live up to that goal. In the future, please let us know if you have any problems and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Lubbock is excited for your arrival and ready to provide you with exceptional customer service. Conveniently located near Texas Tech University and South Plains Mall, guests will never have a shortage of things to do in Lubbock, TX. With a variety of restaurants within walking distance to our hotel, you have plenty of dining options. Additionally, the Courtyard Lubbock includes The Bistro with dining options for any time of day. The Bistro includes Starbucks specialty drink options to start your morning off right. Our indoor pool & hot tub, and our 24-hour fitness center will give you the means to work out and relax during your time with us. We are centrally located near a variety of hub city attractions including Buffalo Springs Lake, the South Plains Fairgrounds, and concerts at United Spirit Arena. Only a 20-minute drive from the Preston Smith International Airport makes our hotel a convenient stay for travelers to the Lubbock area. Lubbock businesses and small groups in the area will appreciate our meeting room space available on site, as well as the Courtyard Lubbock's free WiFi and business center. ... more   less 

Additional Information about Courtyard Lubbock

Address: 4011 S Loop 289, Lubbock, TX 79423-1131
Region: United States > Texas > Lubbock
Price Range: $129 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lubbock 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Lubbock Hotel Lubbock
Lubbock Marriott
Lubbock Courtyard
Courtyard Lubbock Texas
Hotel Style:
#12 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lubbock staff and other travellers.
2 questions
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Austin, Texas
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Courtyard Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher, the better”
jima885, 26 May 2017 | Read review
“Room 320 had a balcony with a table and 2 chairs and faced the front of the hotel.”
4Barry, 20 Apr 2016 | Read review
“Top floor, end of hall.”
campbellkids, 24 Jan 2016 | Read review
“HIgh floor, side toward the back. There are some rooms with a balcony which are good.”
jkmcs, 12 Dec 2015 | Read review
“Great place to stay in West Texas as Courtyard's go this one is top tier.”
refordb, 10 Oct 2015 | Read review
5 of 5
Courtyard
USD 112* /night
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Booking.comUSD 123
Expedia.comUSD 112
Orbitz.comUSD 112
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Prices are for 1 room, 2 adults
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