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Best Western Plus Lewisville/Coppell

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Traveller (60)
Room & Suite (21)
Dining (10)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“starbucks coffee”(28 reviews)
“front desk”(84 reviews)
“room was clean”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Best Western Plus Lewisville/Coppell
Special Offer:BOOK DIRECT & SAVE
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Offers from Best Western Plus Lewisville/Coppell
Special Offer:BOOK DIRECT & SAVE
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (822)
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814 results
Traveller rating
665
110
29
4
6
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LanguageEnglish
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665
110
29
4
6
Show reviews that mention
All reviewsstarbucks coffeefront deskroom was cleanplace to staygreat customer servicedallas areagreat staffwafflesthe hotel staffone night staystaying at this hoteleach morningthe entire staffconvenient locationdefinitely stay here againexcellent stayhot breakfast
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1 - 5 of 814 reviews
Reviewed 2 days ago

Our telephone line was dead and the room was not cleaned well, there was things left on the floor from previous days and our drinking glasses were dirty and never replaced. Other wise the breakfast crew was really nice and had the area really cleaned....More

Review collected in partnership with Best Western
Thank mkuykend59
Hotel's Favourite
Reviewed 9 March 2018

My wife and I stayed at this Best Western for 3 nights in October. Initially, the most challenging part was getting to the hotel from the Interstate. No fault of the hotel, the Highway exit signage could use some improvement. The room was good sized...More

Thank Bruinsmith
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 9 March 2018

Bruinsmith, Thank you for taking the time to write this great review! We are thrilled you stayed with us and that you enjoyed your stay and the service. We look forward to seeing you on the near future.

Reviewed 3 days ago

I stay here one a month for business and the rooms and staff are always great. They have remodeled the lobby and breakfast area as well as new carpet throughout. I actually drive out of my way to stay here because I have yet to...More

Thank Josh G
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 2 days ago

Josh G, Thank you for always staying with us. We are always trying to improve and your feedback makes us feel that we are doing it right. We always look forward to your visits and hope to continue doing business with you. Safe Travels and...More

Reviewed 3 days ago

It would have been helpful to know that there were renovations going on when I made my reservations. No access to ice machines on floor 2 while we were there. Construction debris covered walk-ways which from the parking lot which had to be navigated strategically....More

Thank Karin C
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 2 days ago

Karin C, Thank you for the feedback and review. We are very happy to choose to stay with us even though we were going through renovations. We are always trying to improve the hotel and try to do it with minimal interruptions. Sometimes renovations are...More

Reviewed 6 days ago

Renovations were underway and this was not disclosed when my reservation was made. The unsightly appearance from the renovation work was distressing (Front entrance, second floor plastic covering the renovation area). After nine hours of driving a clean room saved the day. The reservation would...More

Review collected in partnership with this hotel
Thank Eddie S
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 4 days ago

Eddie S, Thank you for your feedback. We are sorry to say that we are going through renovations to update the hotel for your comfort. We are almost finished and hope that you will return.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 101 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lewisville
#1 Business Hotel in Lewisville
#2 Best Value Hotel in Lewisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 101 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lewisville
#1 Business Hotel in Lewisville
#2 Best Value Hotel in Lewisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (21)
Dining (10)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Nigel D
25 November 2016|
Answer
Response from Kona52 | Reviewed this property |
No shuttle airport that I was ever aware of. We had a rental car but if you are using taxi, Uber, etc. to get you to your hotel, you may want to stay closer to DFW and find another hotel that offers an airport shuttle... More
0
Votes
Elle D
24 May 2016|
AnswerShow all 3 answers
Response from Carlos P | Property representative |
Unfortunately, we are a pet free hotel. Sorry for any inconvenience this may cause
0
Votes
patwoz
6 April 2016|
AnswerShow all 2 answers
Response from Carlos P | Property representative |
Although we love fur babies, we do not allow them in our hotel. So sorry. We can always help you locate a place that will take care of your pets while your here. Safe travels !
0
Votes
Room Tips
"Room AC needs work. Had to drop the temperature to 60 degrees in order to cool the room."
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"Room was very clean and the bed was very comfortable ..."
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"Take the freeway service road and then turn in beside the Chili's restaurant. Takes you right to the..."
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"Use the water service. It's great!!"
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