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Residence Inn Dallas Lewisville

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Residence Inn Dallas Lewisville
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Ardmore, Oklahoma
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The hotel is clean and well maintained. The rooms are large and the beds are comfortable. The staff is very attentive to their guest. It's a great location near vista ridge mall and many restaurants are close by.

Helpful?
Thank Richardtrw
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Richardtrw, Thank you so much for taking the time to review the Residence Inn Dallas Lewisville! I am very glad you had a great stay and look forward to seeing you again should your travels bring you back to the DFW area. Kind regards, Janet F. General Manager More 

Houston, Texas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

Stayed for almost a month for work. My room was comfortable however housekeeping was not always the best and sometimes half cleaned my room. The front staff we're great, friendly, and very accommodating. The hotel could do a better job vacuming and cleaning the hallways and elevator. Carpet needs to be cleaned and the back door to hotel was always... More 

Helpful?
Thank klsp1026
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Klsp1026, Thank you for taking the time to review your recent stay with us. I'm pleased you enjoyed our front desk staff as well as our comfortable rooms. I do apologize that you had troubles with our housekeeping staff. Your comments will be shared with them to ensure that others do not have the same issues. I hope that... More 

Riverton, Utah
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 September 2016 via mobile

Just an average Residence Inn. Elevator carpet and walls look like they hadn't been cleaned in a while. Carpet in my room was poorly installed and was coming up in to places. Room was clean and comfortable. Staff was cheerful and helpful except for he 5:30 am wake up call that I did not ask for. Situated near a Fairfield... More 

Helpful?
Thank Cassel12
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Cassel12, Thank you for reviewing the Residence Inn Dallas Lewisville. I am glad to hear you liked our clean and comfortable rooms, as well as our friendly staff. However, I apologize for the condition of the carpet, and I am very sorry for the unexpected wake up call. I understand how frustrating that must have been. Your feedback will... More 

College Station, Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

Very nice to have a two bedroom suite for our family of 4. Teens (boy and girl) do not want to have to share a bed, so this place worked great. Loved having a kitchen as well, really made the place a home away from home. Free breakfast was less than ideal, when they ran out of stuff, if it... More 

Helpful?
Thank Teresa L
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Teresa L, Thank you so much for taking time to review our hotel. I am so glad you had a good stay and apologize that breakfast was less than ideal. I will definitely bring your feedback to our team and rectify any issues we are having. Thank you again for your time! Kind regards, Janet F. General Manager More 

Houston, Texas
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 August 2016

We stayed here due to how accommodating the staff was ready for an entire baseball team around for a week. From check in to check out, the staff was very nice to us. Breakfast was awesome and they even gave them goody snack bags for the last day of the tournament. Food was delicious. Housekeeping was awesome! We even had... More 

Helpful?
Thank 4Smiles
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear 4Smiles, Thank you so much for taking the time to give us such a kind review of our hotel and staff. I am very glad our staff took such great care of you. They will be delighted to read your comments. We hope to see you again. Kind regards, Janet F. General Manager More 

San Marcos, Texas
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2016

We were in the area for my niece's high school graduation and needed a place to stay - I am a big fan of Marriott's Residence Inn and decided to stay at this hotel - BEST DECISION MADE - THE HOTEL WAS EXCELLENT! Right off IH 35 - close to Vista Ridge Mall and lots of restaurants - very convenient... More 

Helpful?
Thank Regina H
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Regina H, Wow! Thank you so much for taking the time to give us such a positive review of our hotel. I am so grateful that you had a wonderful experience at our hotel and hope you stay with us should your travels bring you to this area again. Sincerely, Janet F. General Manager More 

Corpus Christi, Texas
1 review
Reviewed 8 June 2016

We have stayed at this place several times before but this last time has been very disappointed. The bedsheets have not been changed from the previous costumer. There was a cracked tile in the kitchen where we could easily cut our feet. The sliding door in the front was not working as the door entrance on the side of the... More 

Helpful?
Thank Alonzoquijano
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Alonzoquijano, Thank you for your review. I sincerely apologize we did not provide you with the stay you expected and deserved. Your comments have been addressed with the appropriate departments to ensure these deficiencies are corrected. We hope that you will reconsider and allow us another opportunity to provide the quality stay you deserve. Sincerely, Janet F. General Manager More 

Houston, Texas
2 reviews
Reviewed 17 May 2016

We chose this place as our spot to lay our heads given we were only in town for a short period of time. We had hoped to be able to use the breakfast lobby for a small reception after a graduation but that didn't work out in the end even though we had been told it would. None to worry... More 

Helpful?
Thank rfarrar2016
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Rfarrar2016, Thank you so much for your review of our hotel. Congratulations to your graduate! We are very glad you enjoyed your stay and hope to see you again in the future. Kind thanks, Janet F. General Manager More 

Topeka, Kansas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 April 2016

So we checked in late, expecting the typical late night check-in. What we got was a friendly welcome, a bottle of water, and plenty of information regarding hotel services and local amenities. That service was repeated often during the stay; the front desk folks are as well-trained and as friendly as any front desk folks I've ever seen. Breakfast impressed... More 

Helpful?
Thank Stephen K
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Stephen K, Thank you so much for taking the time to review our hotel. I am so glad you had an amazing stay and will look forward to you staying again with us. Kind regards, Janet F. General Manager More 

Las Vegas, Nevada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 April 2016

Hotel buildings and facilities are much the same. Branded hotels like Residence stand out individually only when things wrong or when they excel. The Residence Inn in Lewisville, TX excels because of its people. They go out of their way to make guests feel welcome. We just finished up a five night stay and cannot exaggerate how well we were... More 

Helpful?
Thank JGF621
Adam M, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear JGF621, Thank you so much for your very kind review of our property. I am so glad we were able to accommodate your family and grandchild during your happy event! We love seeing you year after year and look forward to a future trip! Kind regards, Janet F. General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn offers spacious suites with fully equipped kitchens and living areas including new LCD TV's perfect for relaxing or entertaining. We provide a fitness room that allows you to stay in shape. Conveniently located near the DFW Airport, along with shopping and dining at the Vista Ridge Mall. ... more   less 

Additional Information about Residence Inn Dallas Lewisville

Address: 755 C Vista Ridge Mall Drive, Lewisville, TX 75067
Region: United States > Texas > Lewisville
Price Range: $148 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Lewisville 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Lewisville
Lewisville Residence Inn
Hotel Style:
#10 Business Hotel in Lewisville
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Questions & Answers

Questions? Get answers from Residence Inn Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need something, don't hesitate to ask. The entire staff is wonderful!!!”
 of 5 bubbles 4Smiles, 1 Aug 2016 | Read review
“Parking is not a problem at this hotel and luggage carts are accessible!”
 of 5 bubbles reginah599, 8 Jun 2016 | Read review
“Rooms away from the elevator...but that's in any hotel! This place had sort of a split hallway system so it can be accommodating.”
 of 5 bubbles rfarrar2016, 16 May 2016 | Read review
“Had a 2 bedroom suite, very spacious.”
 of 5 bubbles jimlO1155SA, 11 Mar 2016 | Read review
“Get an upper floor. This goes without saying for any wood-structure hotel.”
 of 5 bubbles pattycakesmn, 13 Nov 2015 | Read review
5 of 5
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