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Embassy Suites by Hilton Laredo

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#1 of 37 Hotels in Laredo
Certificate of Excellence
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Embassy Suites by Hilton Laredo
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479 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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San Antonio, Texas
Reviewed 6 days ago NEW

wow, everything was simply amazing and excellent food. great staff and management. convenient to shopping and all local attractions. love the mall. the breakfast in the morning and the staff are one of my favorite parts of staying here along with everyone being

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lorrainecruz
amenendez39, General Manager at Embassy Suites by Hilton Laredo, responded to this review

Thank you this is a great way to start my morning. I appreciate your kind words our team is committed to provide great service that will make a difference to our guest. Hope to see you back soon. Art Menendez General Manager

Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 31 December 2016

We stayed at the Embassy Suites hotel on a recent Laredo shopping trip. The biggest factor in my selection was the suite with a sofa bed, since we were three adults traveling together. However, the hotel and the hotel staff made the entire experience a very pleasant wedding anniversary trip. A warm and efficient greeting plus pre check in using...

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Helpful?
Thank Sid H
About Hotel's Favourite Review
Laredo, TX, United States
Reviewed 1 week ago

Room had not been thoroughly cleaned - (trash - dirty kleenex - on the floor by the bed) The light in the closet was out, reported to the front desk on arrival and still not fixed when I checked out two days later even though I reported it daily to the front desk

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P8889IYwilliamb
amenendez39, General Manager at Embassy Suites by Hilton Laredo, responded to this review

Thank you for taking the time to review our hotel. I apologize for your experience our personnel are usually very engage. I will review the control request log in order to find out what happen. I am thinking that it was the fixture. Regarding the cleanliness of our rooms we make this our priority I will review our records and...

Grand Island, Nebraska
Reviewed 1 week ago

Stayed here prior to a professional wrestling event being held at the Laredo Energy Arena. Was immediately welcomed by a very sweet lady, who engaged in conversation with me and offered me anything I needed, including directions to food and the arena itself. This hotel is beautiful once your inside, from the breakfast buffet, to the managers reception in the...

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Helpful?
Thank Manda M
amenendez39, General Manager at Embassy Suites by Hilton Laredo, responded to this review

Is great to hear from you. Our staff is constantly looking for opportunities to make a difference by providing outstanding friendly service. I am glad you enjoyed our amenities that make Embassy such a unique hotel. I look forward to your coming back again soon in to the Laredo area in order to provide you with our services. Art Menendez...

Reviewed 1 week ago

A couple of Pros and Cons: Pros: Last year I wrote a great review. One of my top hotels but this time. It was different. The hotel itself is beautiful and relaxing. Free parking can't go wrong with that. Happy Hour is always a hit. Free WiFi and a couple of different HBO channels is always a plus when you...

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Helpful?
Thank Rebecca B
amenendez39, General Manager at Embassy Suites by Hilton Laredo, responded to this review

Thank you for taking the time to review our hotel. Thank you too for your continue patronage we love to see our guest coming back. I do think that as you mentioned the stars were not aligned this time. There has not been a change of GM at our property for 3 years. Our housekeeper was mistaken we change duvets...

San Antonio, Texas
Reviewed 2 weeks ago

Great location of this hotel affords easy access off and on IH-35, close to a very nice mall, where you can spend time walking the expansive area in air conditioned comfort. Close to north side of city.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank luisgV5049XI
Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

In Laredo for a quick trip and had a great stay. Rates were very reasonable In house food and restaurant were very good saving time both for dinner and breakfast I will stay here again for sure on any future trips

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Helpful?
Thank E3847RTdavidb
Shelbyville, Illinois
Reviewed 2 weeks ago

This hotel is always clean and quiet. They have a great evening reception and breakfast, made to order if you like. This hotel is also near a shopping mall, not far from the airport and best of all off the main highway so it much quieter.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank cacole46
Corinth, Texas, USA
Reviewed 2 weeks ago

This is a great hotel with friendly staff who are very accommodating. The rooms are quiet and comfortable. The complimentary breakfast is the BEST! There is a huge variety of food and even an omelet station. This is our place to stay when in Laredo!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joe R
San Benito, Texas
Reviewed 3 weeks ago

Everything we needed for business trip. Food tastes great and service was pleasant. I used the internet and business center. I also used fitness room which had sufficient machines to get a quick workout while traveling.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank CindyGuillen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located adjacent to Mall del Norte only 3 miles from Laredo International Airport, the Embassy Suites Laredo hotel is a short drive from historic downtown Laredo and the Mexican border. Enjoy the comforts of home and excellent Embassy Suites service at our hotel in Laredo, TX. Get some work done in your suite with WiFi access and appreciate plenty of room for business or to spend time with the family. Our two-room suites are designed with a private bedroom and a separate seating area with a sofa bed. Use the wet bar kitchen with a microwave and refrigerator to make a favorite snack while watching a movie on one of two flat-screen TVs. ... more   less 

Additional Information about Embassy Suites by Hilton Laredo

Address: 110 Calle Del Norte, Laredo, TX 78041
Region: United States > Texas > Laredo
Price Range: $159 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Laredo 3.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Embassy Suites Laredo Hotel Laredo
Laredo Embassy Suites
Hotel Style:
#4 Family Hotel in Laredo
#5 Romantic Hotel in Laredo
#7 Business Hotel in Laredo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Laredo staff and other travellers.
2 questions
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San Angelo, Texas
4 months ago

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Questions? Get answers from Embassy Suites by Hilton Laredo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Customer service is superb”
 of 5 bubbles mcgowan1715, 16 Feb 2017 | Read review
“Until they clean up their act (Literally, in terms of cleaning), don't stay here. The best room in the house (216) is still not clean.”
 of 5 bubbles amaretto01, 3 Dec 2016 | Read review
“love the 6th floor”
 of 5 bubbles lorrainecruz, 20 Sep 2016 | Read review
“If the elevator bell bothers you, chose a room away from the 2 bank of elevators.”
 of 5 bubbles 623lee, 27 Jul 2016 | Read review
“For me all rooms are very nice.”
 of 5 bubbles aurelioaleman, 18 Apr 2016 | Read review
5 of 5