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Lakeway Resort and Spa

Expedia.comUSD 264*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Lakeway Resort and Spa
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Lakeway Resort and Spa
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Showing 1,023: English reviews
Reviewed 3 weeks ago via mobile

Very disappointed with our stay at this resort last night. We booked 5 months in advance for our wedding night and specifically called to confirm they had us booked for a Wedding Accommodation. Employees failed to note our account and we were issued a basic room with a parking lot view. We showed up in wedding dress and wedding tuxedo...

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Helpful?
Thank Sorell L
Blake_Doran, General Manager at Lakeway Resort and Spa, responded to this review

Sorell, I am very sorry about the mishap that occurred with your requested Wedding Accommodations, as this is unacceptable by our standards of service. I will discus this with my team immediately to see where the miscommunication occurred. We strive to provide a memorable experience for each and every guest at Lakeway, and I would love for you to call...

Reviewed 3 weeks ago

It was a great experience, the staff went above and beyond to make us feel welcome. Beautiful views of the sunset made this experience even greater. Love the breakfast! Overall It was a great place to relax.

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Helpful?
Thank Nelly A
Blake_Doran, General Manager at Lakeway Resort and Spa, responded to this review

Thank you, Nelly, for kindly reviewing Lakeway Resort & Spa. I am delighted to hear that our associates left a lasting impression on you with their personable and attentive service. It is also great to know that you enjoyed our lakefront views of Lake Travis. We look forward to welcoming you back again soon! Best regards, Blake Doran

Los Angeles, California
Reviewed 3 weeks ago via mobile

Lakeway used to be great. Under the new ownership, it's gone way downhill. Everyone from the front desk staff to the upper management has a rude, unfriendly, condescending attitude. They double-charged for my stay, and I had to call multiple times and had to be put on hold for a long time, reached several people who basically tried to pass...

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Helpful?
5Thank Dr M
Blake_Doran, General Manager at Lakeway Resort and Spa, responded to this review

Dr. M, I am very sorry and surprised to hear about your experience during your latest visit to Lakeway. I assure you that all of our associates have our guests' best interests in mind. I want to apologize for the double-charge and I will speak with my associates to see how we may avoid a similar miscalculation in the future....

Reviewed 4 weeks ago via mobile

The Ritz Carleton can't hold a candle to The Lakeway Resort! Jason in the spa took awesome care of us and I HAVE to mention the spa robes...We have never felt a more luxurious robe and we buy one every year. We always look forward to winding down on our balcony overlooking beautiful Lake Travis. I wish the resort would...

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Helpful?
Thank Carol v
Blake_Doran, General Manager at Lakeway Resort and Spa, responded to this review

Thank you, Carol, for kindly reviewing Lakeway Resort & Spa. I am delighted to hear that you had such a fantastic experience during your stay and enjoyed our complimentary, luxurious amenities. We too love our stunning views of Lake Travis. We look forward to welcoming you back again soon! Best regards, Blake Doran

Long Beach, California
Reviewed 4 weeks ago

My wife and i checked in on Easter Sunday with our two kids, 7 and 2, for a three night stay. Pros: Spacious, clean rooms with comfortable beds. The front desk and bell desk teams were great and very friendly. Great pool for kids. Our 2 year old loved the fountains and wading area, while our 7 year old lived...

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Helpful?
Thank ShawnF17
Blake_Doran, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for choosing Lakeway Resort and Spa to enjoy Easter Sunday. I am glad to hear that you enjoyed our spacious accommodations, luxurious amenities and fun pool area, perfect for the entire family. I am sorry to hear that we did not meet your expectations with our dining options as we do our best to create a menu that...

San Antonio, Texas
Reviewed 17 April 2017

We stayed Easter weekend, we arrived about noon on the day of check in, had lunch (a bit pricey) in the restaurant & hung out by the pool until our room was ready. The room was very nice, on the same floor as the lobby & very quiet, We could open our porch door but you couldn't step out onto...

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Helpful?
Thank kristinesparza
Blake_Doran, General Manager at Lakeway Resort and Spa, responded to this review

Thank you for the five star review of Lakeway Resort and Spa. I am thrilled to hear that you enjoyed your Easter holiday with a meal from Travis Restaurant and our well-appointed accommodations. It is also great to hear that you and your family took advantage of our pool area and personable service. We hope that you will join us...

Sydney
Reviewed 15 April 2017 via mobile

So we didn't get the most expensive room but we still expected to be able to sleep in it! The aircon in the room was turned off and it still sounded like there was a plane landing in our room. So noisy it was terrible. Hill view room was a car park view. The balcony was large.... but not one...

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Helpful?
Thank salmonator
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Thank you for staying with us and providing feedback. Due to our location we do see a lot of wildlife like snakes and when reported we take action to remove the animal from property. The water slide does close if the life guard has to step away for a break and we do apologize for the inconvenience this may have...

A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 13 April 2017 via mobile

We have stayed at this family resort over 50 times. It's our favorite resort in all of Texas. This resort had great views of the lake wonderful decorated rooms just a total fun atmosphere. They have three pools outside, one for adults with a swim up bar and there's a children's pool with slides in the middle and for the...

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1Thank A TripAdvisor Member
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Thank you for staying with us and providing feedback. We are glad you enjoyed and have been enjoying the resort for so many years. We are always glad to have return guests. Thank you again for staying with us and we look forward to many more years.

Reviewed 11 April 2017 via mobile

Attended a nearby golf school and needed a place to stay for two nights. Nice beds, nice lake view, great pool and spa, and nice swim up bar. Food was reasonable and tasty. Be aware of the costs though. In addition to the $178 room rate, they tack on another $28 or so for a daily resort fee and then...

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Helpful?
1Thank Jon H
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Thank you for staying with us and providing feedback. I am glad you enjoyed the views and amenities we offer. I apologize that someone made you think there was a academy discount here. They list us on their site for booking as we are near them but no mention of rates are listed through them.

Manvel, Texas
Reviewed 11 April 2017

ALL staff was nice, courteous and very helpful. I had no problems, but staff was always around to offer assistance. On a side note - at a conference plated lunch, I had what was probably the best steak I've had in my life. Good job to all.

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Helpful?
Thank ScottyHilton
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Thank you for staying with us and providing feedback. We are glad our staff provided excellent service to you when staying with us. I will make sure to pass along your kind words.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With a commanding view of the Texas Hill Country from the shores of Lake Travis, Lakeway Resort and Spa captures the elegance of a world-class destination with contemporary resort amenities. Amenities include heated outdoor pools with lake views, spa, marina, nearby golf and Texas Sailing. ... more   less 

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Dr, Lakeway, TX 78734-4327
Region: United States > Texas > Lakeway
Price Range: $255 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lakeway Resort and Spa 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin
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Questions & Answers

Here's what travellers have asked, with answers from Lakeway Resort and Spa staff and other travellers.
23 questions
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Questions? Get answers from Lakeway Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved overlooking the lake. I prefer balconies.”
Dkobe, 16 May 2017 | Read review
“Go for the lake view with balcony!”
villetten2016, 14 May 2017 | Read review
“Higher floor”
  • View from room
TravellerUSA1971, 5 May 2017 | Read review
“Get the lake view room.”
ScottyHilton, 10 Apr 2017 | Read review
“If you get a pet room, don't pay extra for the lake view since it's obstructed by shrubs.”
RoseDos, 10 Apr 2017 | Read review
5 of 5
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USD 264* /night
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Prices are for 1 room, 2 adults
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