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BEST WESTERN Plus Lake Dallas Inn & Suites

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BEST WESTERN Plus Lake Dallas Inn & Suites
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171 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Reviewed 17 February 2017

Friendly people and nice, clean, inexpensive hotel. All the staff spoke to us and were present to help with anything you need. Breakfast was hot and average for this type of hotel with no real kitchen. Food was fresh and area was clean. Overall very pleased with hotel and price.

Review collected in partnership with Best Western
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Helpful?
Thank williamjQ4120VG
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity...

Carmel, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

We selected this hotel based on location. It is the nearest hotel to Oak Point where we were visiting relatives. We found the hotel to be clean and reasonably priced, with a friendly and helpful staff. Breakfast choices were plentiful and the dining area was pleasant. The parking lot was well lit with easy access to the building.

Review collected in partnership with Best Western
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Thank Deb K
About Hotel's Favourite Review
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and...

Cleveland, United States
Reviewed 24 January 2017

We had a good stay room was clean comfortable staff was awesome. Wife and I enjoyed the time we were there. Was a quick trip and the location was very quite and comfortable Had a over night down to see family

Review collected in partnership with Best Western
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Helpful?
Thank andrewcQ7830MA
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Harleton, United States
Reviewed 23 January 2017

WiFi didn't work. No shower gel or conditioner in shower. Discovered this while in shower and couldn't do anything about it. Broken chair in room, I sat down to put on my shoes and literally fell through, the seat was not screwed in to the bottom. One jet in the whirlpool tub didn't work and I paid extra for the...

Review collected in partnership with Best Western
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Helpful?
Thank katherinebG3972TU
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Richland Springs, Texas
Reviewed 18 January 2017

We stay here several times a year when we come to visit family. We will continue to stay here because its location is right, is nice , clean & the staff are professional, polite & helpful. They do a very good job. Also we like the pool in summer!

Review collected in partnership with Best Western
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Helpful?
Thank 787nelsons
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for your comments and for being a long-term guest. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you...

Reviewed 29 November 2016 via mobile

Met our needs for weekend wedding stay. Good location able to avoid I 35 and construction with no problem. Clean and great included breakfast. Could use a little updating. Would stay again if in area.

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Helpful?
Thank WESTIEOhio
bwlakedallastx, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, We thank you for your appreciation of our services and facilities. We are a team of professionals committed to provide a superior service to our guests. Thank you for pointing out all our qualities. We really appreciated your feedback. Also, we hope you will recommend us to your friends and families. We hope to see you again. Thank...

Winston Salem, North Carolina
Reviewed 17 November 2016

We stayed 10 nights. Hotel is close to I-35 and easy access to Denton, Flower Mound, Frisco, etc. We had a "suite" with the couch and chair, so the room was spacious. Ceiling fan over the bed was a good addition - probably mostly to help take the air from the window unit into the rest of the room. But...

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Helpful?
Thank Kay526
bwlakedallastx, webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, I’m so pleased that you found us to be a decent hotel. I’m sorry for any ways we fell short of your expectations, however. We’re involved in an process of continuous evaluation and improvement, so you can be sure that any stay with us in the future will be even better than this stay. We look forward to...

Spokane, Washington
Reviewed 22 October 2016 via mobile

We thoroughly enjoyed our stay at the Best Western Lake Dallas. Today we hung out at the private pool which was very peaceful. We enjoyed the daily breakfast and the in room coffee & refrigerator as well as the microwave. There is a sushi and Chinese restaurant, a hamburger joint, a liquor store and an auto parts store within walking...

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Helpful?
Thank Gina C
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Green Bay, Wisconsin
Reviewed 19 September 2016 via mobile

Was hard to see because it's located behind a liquor store. WiFi didn't work. Husband found a nanno lizard living in the bathroom behind the loose tiles of the bathroom floor/wall. Went to checkout and the front desk said we never checked in. Elevator smelled of hot rubber.

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Helpful?
Thank Becky H
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, I apologize sincerely to you for the lapses you experienced. We take real pride in this hotel and are in the process of making it better than ever before. I assure you that we will do better for you in the future if you give us another try. I apologize once again that we failed you in this...

Reviewed 24 August 2016

The lobby has ships in it and the second floor has a small area that looks like the deck of the ship wonder staff and very clean .Breakfast was great with alot of selection.The pool was clean .The laundry room was clean Staff had change

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Helpful?
Thank Joy W
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words about our BEST WESTERN Plus, which met your needs. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Lake Dallas Inn & Suites

Address: 305 Swisher Rd, Lake Dallas, TX 75065-2325
Region: United States > Texas > Lake Dallas
Price Range: $106 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Lake Dallas Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Best Western Lake Dallas
Lake Dallas Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Lake Dallas Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Lake Dallas Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“north side (rear of hotel) is probably quieter”
 of 5 bubbles Kay526, 16 Nov 2016 | Read review
“Very nice rooms”
  • double bed room
 of 5 bubbles 495joyw, 24 Aug 2016 | Read review
“I am pretty sure they will place you in a room that is to your liking.”
 of 5 bubbles 4601234567, 20 May 2016 | Read review
“RM 325 window faces the parking lot and is across from stairs”
 of 5 bubbles bacrowe, 22 Aug 2015 | Read review
“We didn't need a room with a view...but our view was a row of well maintained, newer homes....”
 of 5 bubbles audrey157, 20 May 2015 | Read review
5 of 5