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Shilo Inn Suites Hotel - Killeen

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Shilo Inn Suites Hotel - Killeen
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546 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites Hotel - Killeen
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Showing 543: English reviews
Williston, Florida
Reviewed 12 March 2017

I have had a good experience both times I have stayed here. The front desk, named Chris upgraded our room with no hassle and was fabulous. The breakfast experience was delicious. The company and laughter of the cook and waitstaff was contagious and the food good. As always the Lattes were delicious. Thank you Darryl (cook) and thank you Rose...

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Helpful?
1Thank Ninanina46
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for recognizing the outstanding service you received from our Front desk, Breakfast and Housekeeping staff members. I am glad that you enjoyed the Deluxe Continental breakfast and the friendly banter of the staff. I hope you will return again and start your day the Shilo way- with a great breakfast and friendly smiles. Sincerely, R. Wood – General...

Blum, Texas
Reviewed 12 March 2017 via mobile

The front office was apparently unable to control a very disruptive group. All during the night people were stomping, yelling, and cursing. Despite many complaints from different rooms nothing was done.

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Thank camilledyan
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Please accept my apologies for the noise. I have reviewed the Shilo noise policy with my night staff to assure that all our guests receive a good night’s sleep and quiet enjoyment of their stay with us. Please come back for a more enjoyable time the next time you are in Central Texas. Sincerely, R. Wood – General Manager.

Reviewed 11 March 2017 via mobile

Out of town with our family and this hotel was much more than we expected for the pricing! Hot tub/indoor pool/sauna was awesome, spacious rooms, nice appliances, awesome desk service! Also the full breakfast bar and barista was amazing! The cook Darryl was friendly and made some awesome food, also the barista Cheryl was the best, She made the best...

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Thank Kristian R
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for the amazing review. I will share your comments with Cheryl and Darryl. It is always nice to start the day with a fantastic breakfast served by smiling faces. I hope you will return to our spacious, all-suite hotel on all your future visits to Killeen. Sincerely, R. Wood – General Manager.

Irving, Texas
Reviewed 9 March 2017

Rooms are nice and you get a kitchen with it. Property has a restaurant and bar, indoor swimming pool and gym, breakfast area, and close to restaurants and some shopping. Good for families and can accommodate pets. The breakfast staff, Rose and Darryl, are nice to everyone.

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Thank jjkaipo
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling everyone about our spacious rooms and our dog-friendly policy. I appreciate you pointing out the superior service you received from the breakfast staff-what a great way to start your day. Please come back when your travels permit. Sincerely, R. Wood – General Manager.

Reviewed 9 March 2017

Shilo needs a bit of updating to begin this review. Very thin walls so the little girl on one side of us decides to get up at 5a and she sounded cute and she was a talker. The outside hot tub was warm but wouldn't bubble. The indoor pool was very nice and huge. The inside hot tub was also...

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Thank Diana O
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for sharing your experience with me. I am sorry it was just “OK”. We strive to make each stay outstanding throughout your stay. I am glad you enjoyed several our breakfast and indoor amenities. I hope you will return to see our improvement on the others. Sincerely, R. Wood – General Manager.

Chicago, Illinois
Reviewed 9 March 2017 via mobile

I checked in to this hotel last Friday 3/3/17). Sunday morning (3/5/17 at approximately 3:38am) I heard someone trying to open my door. The person opened my door and began to walk in my room while the lights were still off. I jumped up and screamed. Then a man's voice said "sorry m'am" and left the room. I called the...

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2Thank jmcghee2017
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Please accept my sincere apology for your inconvenience. I have spoken to both my Front Desk personnel and Security about precautions to prevent this from happening to any other guest. Thank you for taking the time to tell me about the incident. Sincerely, R. Wood – General Manager.

Reviewed 6 March 2017 via mobile

Very impressed about over quality. Loved King suite was great for family. Very clean rooms. Great staff. Pool area ceiling was something to be desired as it needs some work. Overall well worth the money. Definitely worth the money.

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Thank Amanda S
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your review. I am pleased that your overall impression was very good. I am aware of the issue with the pool room ceiling and it is next on the priority list for repairs. I hope you were still able to enjoy the pool. I hope you will return every time you are in Killeen. Sincerely, R. Wood...

Killeen, Texas
Reviewed 27 February 2017

I always choose Shilo Inn & Suites as my home away from home. I travel from the "other side of the world" several times a year. I could easily choose other hotels, but Shilo beats them hands down every time. Rooms are always clean, the restaurant staff rocks! Love my meals when I order, always fresh, tasty and the presentation...

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Thank Isabella L
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the glowing review. I especially want to thank YOU for the service you provide to our soldiers. We have a great team here at Shilo Killeen and we are pleased to be able to serve those who serve our troops. I will share your kind words with the staff that you mentioned. A personal, “Thank you.” Too....

Reviewed 20 February 2017

Came to a business venture as well as gather with friends from the different states. the Staff that I had interaction with went above to make my stay most Pleasant. First thanks to the cook Darryl, the front desk staff Apolonia, Miranda, my room attendant Teresa, the Lounge staff Chandi, Chelsea,Tim and to Rita Huls director of Sales and would...

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1Thank Russell C
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the outstanding review. I am happy that all the parts of the team came together to make your stay pleasant, from Sales, to the front desk, to the housekeeper, to our restaurant. I hope you will keep returning to Shilo whenever you are in Killeen. Sincerely, R. Wood – General Manager.

Reviewed 17 February 2017 via mobile

Food was absolutely amazing! Thank you Darryl for working hard on it and to the sweet barista, Rose! :) If you come here you definitely need to have the Texas shaped waffles and eggs n bacon. A very peaceful dining experience.

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Thank Madison A
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for sharing your great breakfast experience with me. The Texas-shaped waffles are certainly a guest favorite. I am glad you enjoyed them and I look forward to many more future visits. Sincerely, R. Wood – General Manager.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
In Central Texas, stay at the top-rated, full service Shilo Inn Suites Hotel, our crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Enjoy our Indoor pool, spa, sauna or exercise room as well as the outdoor spa. Newly upgraded Wi-Fi is free for guests. Award-winning Shilo Restaurant & Lounge is on site. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Region: United States > Texas > Killeen
Price Range: $154 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Family Hotel in Killeen
#1 Business Hotel in Killeen
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Killeen staff and other travellers.
6 questions
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Clements, Maryland
over a year ago
2 months ago
Tupelo, Mississippi

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Questions? Get answers from Shilo Inn Suites Hotel - Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our Junior Suite was fantastic!”
juliekY6521WP, 24 Mar 2017 | Read review
“All rooms have been great pics so far. Just ask for what you want. Shilo's pretty good at accommodating per your request.”
Ninanina46, 11 Mar 2017 | Read review
“The indoor pool and Spa is great as well.”
I7842NBheathert, 14 Feb 2017 | Read review
“Lower room it is easier to get to the whirlpool, swimming pool, steam and sauna and exercise room.”
992elw, 1 Feb 2017 | Read review
“First floor had a kitchenette which was excellent for our use.”
f0law, 31 Jan 2017 | Read review
5 of 5