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WoodSpring Suites Killeen

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WoodSpring Suites Killeen
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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Dallas, Texas
Reviewed 6 days ago NEW

Hotel was nice, smelled clean when we walked in, manager welcomed us with a smile and we saw him working all day and night will definitely come back here next time in in Killeen no problems at all like the previous reviews

Review collected in partnership with this hotel
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Helpful?
Thank clinegarcia82
Reviewed 3 weeks ago

Rooms were clean, hotel management has changed, and by the way it seems He (Mark) is doing a great job at turning it around, his focus is customer service and making sure the hotel is clean. Every time we see him he is walking around smiling and asking us how our stay is going, that means a lot when you...

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Helpful?
Thank Bear S
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for your review. Our new manager Mark is doing a great job in providing the best customer service. It is reviews like yours that let us know, that we are doing the right thing. We look forward to you staying with us in the future.

Reviewed 3 weeks ago via mobile

If you are planning on a trip to Killeen TX book at Value place /Woodsprings now before it's to late. This hotel is the one the management and employees are very friendly and will make sure you are taking care of during your stay. It's a very nice location close to stores and restaurants. The rooms are very clean and...

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Helpful?
Thank ChristaSchwartz88
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

We are delighted to know that you enjoyed your stay. Yes we are under new management and we are moving in the right direction. Thank you for your comments and we do hope you visit us again.

Killeen, Texas
Reviewed 8 December 2016

Value Place in Killeen is the place to be. Very reasonable price for well kept rooms. The front desk staff was accommodating and attentive to all my questions and concerns. Free internet for the first week of stay. This is the second time I have stayed for this long and I recommend this to anyone whether it is just for...

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Helpful?
Thank jdac2002
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for taking the time to post a review. We are so pleased you enjoyed your stay!

Keller, Texas
Reviewed 5 December 2016

We were in town for a funeral, and made the last second decision to stay in Killeen. The front desk was very friendly and gave us a good price. That's when things went downhill. The light in the rooms are on a motion sensor device which cannot be turned off. I tried everything to get the lights to turn off....

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Helpful?
Thank chuckg9779
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for taking the time to post a review. We would like to sincerely apologize for the issues with the lights and being unable to sleep. Unfortunately you were unable to get ahold of the front desk so they could tell you how to shut them off.

Reviewed 23 November 2016 via mobile

Great customer service from Front desk while checking in..i will stay again when I come back to killeen for a long week of work. I was shown three rooms that were available and I was allowed to pick the one I wanted. Great service.

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Helpful?
Thank Romerio J
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for taking the time to post a positive review. We are so pleased you enjoyed your stay and experienced great customer service. We look forward to your return.

Dallas, Texas
Reviewed 5 November 2016

To start things off, the staff members are very friendly people and are more than willing to help you out with any issues you might have while staying with them. From checking in to checking out especially Diamonic. The prices are very reasonable and the rooms are very clean and comfortable. I've stayed here several times before when passing through...

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Helpful?
Thank Travelingman254
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for taking the time to post a positive review. We are so pleased you enjoyed your stay. Thank you for sharing your experience.

Reviewed 22 September 2016

Room was clean and stay was affordable we had a relaxed weekend away from home we had a very peaceful, relaxed stay. Received great television channels and free wifi. Room was very clean and staff was friendly and very helpful to our needs. We planned to return during our next vacation.

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Helpful?
Thank Jasmine M
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for taking the time to post a positive review. I am so pleased you enjoyed your stay. We look forward to welcoming you back to the hotel on your next visit.

Reviewed 20 September 2016 via mobile

My husband and I went to Kileen, Tx In September '16. While we were there we stayed at The Value Place in Kileen, Tx. We were very happy with our stay there. The Staff members, like Will, were very knowledgeable. They were very quick to accommodate our needs. While very friendly and curtious. They made our stay at Value Place...

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Helpful?
Thank Lee B
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you so much for taking the time to post a positive review. I am pleased to hear that your stay at the Value Place was safe, comfortable, and clean. We appreciate the feedback and hope to welcome you back to the property should your travels bring you back to Killeen, TX.

Harker Heights, Texas
Reviewed 24 July 2016

Been staying here a couple of months, very nice staff. They are helpful and friendly. The rooms are clean, we haven't had any problems with anything in the room. Hot water is great! We don't use the Internet, we use our hotspots don't want to pay for theirs, so can't say how it works. TV is good. The only problem...

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Helpful?
1Thank Kim S
Stephen S, Guest Relations Manager at WoodSpring Suites Killeen, responded to this review

Thank you for posting such a honest review. I'm glad to read that you are please with your stay. We look forward to your continued patronage.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Killeen (formerly Value Place Killeen, TX) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites Killeen

Address: 501 E Central Texas Expy, Killeen, TX 76541-8981
Region: United States > Texas > Killeen
Price Range: $57 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — WoodSpring Suites Killeen 2*
Number of rooms: 105
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Also Known As:
Value Place Killeen Hotel Killeen
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Questions & Answers

Questions? Get answers from WoodSpring Suites Killeen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles chuckg9779, 4 Dec 2016 | Read review
“"must see for yourself, outstanding all around.”
 of 5 bubbles Travelingman254, 5 Nov 2016 | Read review
“Even numbered rooms are furthest from the road.”
 of 5 bubbles spence631, 9 Jun 2016 | Read review
“make extra plans as the affordable rates allow you to have extra cash to spend”
 of 5 bubbles robertleeoralia, 7 Jun 2016 | Read review
“Stay off the 4th floor if you are allergic to cigarette smoke! Supposedly smoking is not allowed in public areas, but the hallways reeked of it & frequently came into the room.”
 of 5 bubbles idaho2010traveler, 7 Nov 2014 | Read review
5 of 5