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Candlewood Suites Killeen - Fort Hood Area

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Traveller (28)
Room & Suite (36)
Dining (1)
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Overview
  • Excellent45%
  • Very good26%
  • Average10%
  • Poor8%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
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Reviews (69)
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All reviewsfort hoodan extended stay hotelrooms are comfortablethe staff was greatfull kitchenpantryemployeeswasheraccommodationslaundry
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1 - 5 of 69 reviews
Reviewed 14 March 2018

Came to Killeen to spend time with my kids for Spring Break 1) My room wasn't ready until 4:30. When we get settled in we didn't have a wash cloth for the dishes , not enough pots in the room and no stopper for the...More

2  Thank carter1034
Response from IHGService, Guest Relations Manager at Candlewood Suites Killeen - Fort Hood AreaResponded 28 March 2018

Dear carter1034, Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the shortfalls you have experienced with the condition of your room and the facilities we offer. It is with deep regret that we did not...More

Reviewed 24 February 2018 via mobile

Please note that this is NOT the hotel ON post. That one is called Bldg 144 and is very nice. Stay there instead. The person that checked me in was nice. I unintentionally arrived at 10pm because I had my flight canceled on me twice,...More

Thank Kassandra W
Response from IHGService, Guest Relations Manager at Candlewood Suites Killeen - Fort Hood AreaResponded 17 March 2018

Dear Kassandra W, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More

Reviewed 28 November 2017 via mobile

The staff at the hotel was very friendly. But the rooms weren’t the cleanest. And the hotel could use some updates and TLC. I had dirty dishes, it looked like someone had tried to make tea without taking the bag out of the wrapper, and...More

1  Thank mrdjf
Response from IHGService, Guest Relations Manager at Candlewood Suites Killeen - Fort Hood AreaResponded 13 December 2017

Hello mrdjf, Thank you for your feedback regarding your stay at Candlewood Suites Killeen - Fort Hood Area, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, on...More

Reviewed 17 October 2017

Full kitchen, clean rooms, friendly staff. I highly recommend Candlewood over any of the nearby accommodations. The rooms are comfortable. They have desks for business work. The wifi is ok, not great. They have a small shop for food and beverages. They are very close...More

Thank 721cliffordr
Response from Alice M, General Manager at Candlewood Suites Killeen - Fort Hood AreaResponded 18 October 2017

Thank you so much for your feedback. We are glad to hear you enjoyed your stay. Please come visit us soon again! Alice M.

Reviewed 1 October 2017

The people were very nice but the Hotel is in serious need of a complete makeover. The rugs are worn and frayed, the furniture is passable but just. The AC is deficient. In the room I was in there was a Living room/kitchen area and...More

Thank Jim D
Response from Alice M, General Manager at Candlewood Suites Killeen - Fort Hood AreaResponded 4 October 2017

Mr Jim, thank you so much for your feedback. i am really glad to hear you had a wonderful experience with the staff. We will renovate in the next few months so we hope to see you again then to show you all the improvements....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 91 - USD 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Killeen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 91 - USD 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Killeen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (28)
Room & Suite (36)
Dining (1)
Questions & Answers
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Room Tips
"go for the top floor no one walking above you."
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"They are all well kept"
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"Don't! You should not stay at this hotel until they properly renovate."
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"full size refrigerator, two eye stove, and microwave available for longer stays"
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