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Hampton Inn Kerrville

Hampton.comUSD 134*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hampton Inn Kerrville
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462 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Kerrville
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Showing 461: English reviews
Cypress, Texas
Reviewed 16 November 2016 via mobile

This hotel was just ok. The bed was horrible. I felt springs all night and practically rolled off the bed every morning. My husband and I both barely got any sleep and woke up aching all over. The breakfast was eeh.....Guess I should not complain because at least it was free. Also Our room keys kept de-magnetizing which we had...

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Helpful?
Thank TexasPinkie
Reviewed 15 November 2016 via mobile

My wife and I stayed 3 nights last week as we were in town for the Vintage Market Days show. The room was pretty standard and clean and the mini fridge was a nice surprise. The bed, however, was horrible and neither one of us slept well the entire stay. There was a noticeable ridge down the middle and it...

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Helpful?
Thank Cade B
SAN ANTONIO
Reviewed 15 November 2016

We complained about a roach in the room. Promptly got changed to another room but remained concerned about roaches appearing in the darkness of the night. Upon checkout, told desk person about displeasure . Also observed at that time that there was 100% refund if not satisfied with the stay. Commented about dissatisfaction. was told manager would have to be...

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Helpful?
1Thank PATRICIA D
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for your review of our hotel. I apologize for the incident and the time it took to clear up the matter.This is not the Hampton norm as our goal is Satisfaction Guaranteed. I've addressed these issues with staff and the desire for better, quicker communication. Have a nice day!

Houston
Reviewed 13 November 2016

Hampton Inn is an excellent chain and always consistent! The rooms are clean and the staff is always friendly. The complimentary internet is a plus. As a Hilton Honors Diamond member, The Hampton Inn always makes sure we have accommodations available even when the hotel is near full capacity. I would highly recommend the Hampton Inn and strongly recommend joining...

Review collected in partnership with Hampton
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Helpful?
Thank Subsea
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for your excellent review of our hotel and chain. We appreciate your faithfulness and support.We look forward to serving all of our customers with the best cutomer service and letting our Hamptonality shine forth. Please visit us again whenever you are in the area, have a great day!

Florence, Arizona
Reviewed 12 November 2016

Lady at the front desk had an amazing attitude and put a smile on our faces. Room was very clean. We all slept like babies. The beds are the best I've slept on in all my travels. There was no hallway noise. Very enjoyable!

Review collected in partnership with Hampton
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Helpful?
Thank Dianne T
Scottsdale, Arizona
Reviewed 9 November 2016

As a Diamond Member I have stayed at a lot of Hilton properties. The front desk person was easily the worst at welcoming a Diamond member as I have ever experienced. He made no mention of me being Diamond and offered no welcoming snack/water until I asked for some water. He just acted like he could care less. There was...

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Helpful?
Thank Gary B
Houston, Texas
Reviewed 3 November 2016

I stayed at this hotel for one night on business. This hotel is exactly what a Hampton Inn should be. (with the exception of the missing grab and go bags) Check in was speedy, friendly, but unfortunately there was no upgrade as a HHonors Diamond member….even though they had upgraded rooms available. While this appears to be an older hotel,...

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Helpful?
Thank pcsanity
South Houston, Texas
Reviewed 1 November 2016

Air conditioner and fan, shut off after 12:30 came back on at 4:00am. The closet door lock was broke and duct tape keep poping loose so closet door would open. Had to put towel down in front off bathroom door to keep it open.

Review collected in partnership with Hampton
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Helpful?
Thank ralanr
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for your feedback. We apologize for the poor quality of your room. Your comments will help us in making improvements to better serve our guests in the future. The next time you are in the area, we hope you will consider staying at our hotel to experience better level of service.

Houston, Texas
Reviewed 27 October 2016

The personnel in this hotel are very efficient, helpful and courteous. The beds are very comfortable and the linens are crisp and clean. The only problem I see is that the location is a bit dated. Could use a remodeling from top to bottom. I prefer Garden Inns, however there were no Garden Inns in the town of Kerrville. I...

Review collected in partnership with Hampton
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Thank LMM1945
Atlanta, United States
Reviewed 26 October 2016

Great trip to this hotel. Excellent facility and very friendly staff. Would recommend this for anyone traveling to this area. Very convenient to restaurants and sites around Kerrville. The staff accommodated each request to the best of their abilities. Great Stay.

Review collected in partnership with Hampton
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Thank Jonathan W

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of Texas Hill Country, the Hampton Inn Kerrville is just a short drive from San Antonio, located off I-10. Relax and recharge in a comfy guest room with free high-speed internet access, and wake up with a delicious free hot breakfast. Located near a variety of businesses, the hotel offers a professional function room that holds up to 80 guests. Lounge in the soothing whirlpool, unwind in the sauna or plunge into the outdoor pool. Re-energize with a workout in the modern fitness center or refresh with tea or coffee in the cozy lobby 24 hours a day. ... more   less 

Additional Information about Hampton Inn Kerrville

Address: 2038 Sidney Baker St, Kerrville, TX 78028-2533
Region: United States > Texas > Kerrville
Price Range: $153 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Kerrville 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hampton Inn Kerrville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Kerrville Hotel Kerrville
Kerrville Hampton Inn
Hotel Style:
#1 Business Hotel in Kerrville
#1 Family Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Hampton Inn Kerrville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the room with a king bed, the queen beds are very uncomfortable.”
summerfun201156288, 8 May 2017 | Read review
“Had room 1st floor it was quite”
EddieS_12, 23 Apr 2017 | Read review
“If noise from traffic bothers you, ask for a room that doesn't face the road out front.”
caj111, 13 Jan 2017 | Read review
“I had a room on the back side and it was very quiet.”
kenmac1, 1 Jan 2017 | Read review
“reviews relate to roach issue. Finally issue made right w refund”
patriciad383, 14 Nov 2016 | Read review
5 of 5
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USD 134* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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