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Quality Inn & Suites

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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Fort Worth, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2016

Location great,Service very friendly, breakfast was very nice .hotel appearance was neat and clean, room was clean ,the indoor pool and hot tub was great ,But the bed was a terrible ,mattress was terrible with a cheap pillow top cover that was useless .We stayed 2 nights in different rooms,but could not sleep on those beds another night.

Helpful?
Thank Molinda W
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I'm glad you enjoyed your stay. The staff always tries very hard to accommodate the guest, and we're happy you noted it in your review and I will share this with them. Thanks for complimenting us on our breakfast and hotel appearance as well, we try to maintain our hotel... More 

North Richland Hills, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2016

On a whim, we took a road trip to the Hill Country. Called & booked their last 2 rooms. Wasn't expecting a whole lot, but wow, were we surprised! The rooms were clean, comfortable and quiet. Appeared to have been recently refreshed. The staff was friendly and helpful. The breakfast was excellent, with lots of choices / options. This is... More 

Helpful?
Thank Jeff E
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate all guest review, but a review like yours really makes our day. We pride ourselves on clean, comfortable rooms at a fair price, and reviews like yours really makes myself and the staff feel like we are doing something right. Thank you for your business and... More 

Portland, Texas
Level Contributor
8 reviews
4 hotel reviews
Reviewed 25 February 2016

Well kept older property. Our room was clean comfortable. Breakfast was good. Indoor pool was also clean. Spa was heated but pool was cold. No significant road noise. Second floor rooms are reached by stairs....no elevator in building.

Helpful?
Thank nrlavoie
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I am glad you found your room to clean and comfortable. We're also happy that you enjoyed the breakfast and used the pool and spa. I assure you that our pool is heated, matter of fact the spa overflows directly into the pool, obviously we don't keep our pool as... More 

Odessa, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 January 2016

Everything about our stay was AWESOME from the moment we steppe foot in to check in. The lady at the front desk was Tammy she was so sweet a nice. We had 2 poodles they were only 10 a night. they welcomed them with open arms. We got a suite downstairs Rm 136 with 2 double beds 2 tvs. By... More 

Helpful?
Thank Rhondahonda971
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review about us. We really do appreciate the kind words and everyone on staff loves reading reviews like yours. I will certainly show Tammy your review. We're glad we were able to accommodate you and your poodles, and yes we welcome well behaved dogs with open arms. We really pride ourselves... More 

Anchorage, Alaska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 January 2016

For the most part this is a very nice hotel and great place to stay. Had a King non-smoking room (125) for the night. It has to have the most smallest, lowest and tiniest toilet I have ever seen! More suited for preschoolers. 6'+ people need to beware.

Helpful?
1 Thank thebreeze58
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We really do appreciate all guest input. I am sorry you found the toilet in Room 125 to be too small for you. I assure you that is a standard toilet, and I have never had a complaint about the size of any of our toilets before. I am still... More 

Bellflower, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2016

Quiet and clean place to sleep. Good breakfast in the morning (waffle maker, pastries, eggs, sausage, cereal, fruit, coffee, juice). Nothing fancy (the bathrooms could use a remodel). Didn't use the pool or hot tub, but looked like a good option. It is a good/cheap place to catch a night of sleep while driving through the endless miles of Texas.

Helpful?
Thank Eric C
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review about our hotel. We are glad you enjoyed your stay and you enjoyed our nice hot breakfast. We do try to maintain affordable rates, and thanks for pointing that out to our future guests. I wish we could have earned more than 3 stars. We thank you for your business... More 

Crossville, Tennessee
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 January 2016

A real gem. We had a very large king room. Very friendly front desk staff. Very good breakfast. Sausage and eggs. Unheard of for Quality hotels. Very nice bedding. Room was very quiet. Plenty of nice restaurants in the area.

Helpful?
Thank juansalon
ComfortInnKerrville, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and thanks for calling us a gem. We are glad you found our rooms to be spacious and quiet. We're happy that you took advantage of the hot breakfast as well. We try to be an economical hotel with some nice amenities and it's nice to read a review like... More 

San Antonio, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2015

The room was clean and a nice size. The breakfast was good. But the best thing was the indoor pool and hot tub. It was cold and rainy but my son had a blast in the pool. It is in a good location. It is very close to I-10.

Helpful?
Thank Orlando M
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to write a review for us, we appreciate it very much. I'm glad that you enjoyed our indoor pool and spa, and we're happy you took advantage of the breakfast. We thank you for your review and your business. We hope we can serve you again. Steve Sharma More 

Hot Springs, Arkansas
Level Contributor
124 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 29 October 2015 via mobile

Excellent Customer Service From Front Desk Staff! I requested a quiet room and I received one and liked the size of the suite and a comfy sofa! It was clean enough for my 2 night stay and not far from some good restaurants . Breakfast soso I couldn't eat much since I'am gluten free ! I was hoping I could... More 

Helpful?
1 Thank lblack5219
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I'm glad you found our hotel to be clean and our staff to be friendly. We usually do have bananas at our breakfast, I am sorry we were out when you were there, I am not sure what happened. It's either an error on our part or we just ran... More 

Whitesboro, TX
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2015

The room was exactly as pictured and described. We got a suite which was very nice and clean. Spacious living room with couch and chair. Very comfy king size bed, fridge, coffee maker, TV w/ remote, desk. The bathroom had a Jacuzzi tub, unfortunately we never had a chance to use it. There was an indoor pool that looked clean... More 

Helpful?
Thank Diananaples
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for reviewing our hotel, we really do appreciate the kind words. We are glad you enjoyed the suite and our amenities. Sorry you didn't like the scrambled eggs and sausage. We try our best with the breakfast, but we do offer the waffles, yougurt, pasteries, etc. Thanks again for staying with us and I hope we can serve... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker Street, Kerrville, TX 78028 (Formerly Comfort Inn Kerrville)
Region: United States > Texas > Kerrville
Price Range: $102 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at another hotel.”
 of 5 bubbles kimf261, 9 Oct 2016 | Read review
“No elevator for 2nd floor rooms.”
 of 5 bubbles lvdwd, 13 Sep 2016 | Read review
“I would definitely give this one a look.”
 of 5 bubbles KathyS241, 9 Aug 2016 | Read review
“Quiet and Easily Accessed From Any Direction”
 of 5 bubbles jorT4266NA, 4 Aug 2016 | Read review
“There is no elevator so if stairs are a problem, request the 1st floor.”
 of 5 bubbles SEMc01, 15 Apr 2016 | Read review
5 of 5
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