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    Best Western La Hacienda Inn

    200 E US Highway 175, Kaufman, TX 75142-3509
    +1 877-959-8050
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    29/01/2018 30/01/2018
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    USD 79*
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    Traveller (3)
    Room & Suite (8)
    Dining (1)
    Overview
    • Excellent42%
    • Very good17%
    • Average14%
    • Poor6%
    • Terrible21%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Tennis Court
    2.5 Star Hotel
    All hotel details
    Offers from Best Western La Hacienda Inn
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    Rooms
    29 Jan.30 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (98)
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    1 - 5 of 98 reviews

    Reviewed 1 week ago

    Lighting upgrade poorly done, so much so that the flickering would give you a headache. Toilet seat was broken, the carpet was old and stained, security locks missing parts, used chair as deadbolt. I was awoken by a crawling friend. The only good thing was...More

    Review collected in partnership with Best Western
    Thank JOE H
    Response from Tina M, Guest Relations Manager at Best Western La Hacienda InnResponded 1 week ago

    Thank you for sharing this experience with us. We truly value you feedback with regards to our toilet and security. We hope to see you again in the future and to impress you with the continued improvements we make.

    Hotel's Favourite
    Reviewed 3 weeks ago

    we have stayed here many times and will continue to stay here. I tend to be a little colder when I sleep I just called the office and asked for another blanket and it was no problem. The staff is always so very kind and...More

    Review collected in partnership with Best Western
    Thank Sandra W
    Response from Brandy C, Guest Relations Manager at Best Western La Hacienda InnResponded 2 weeks ago

    We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. Please do come see us again.

    Reviewed 3 weeks ago

    This was very surprising. I have stayed at this property before and the people at the front desk are always very nice people. Good hard-working Americans. At check in my wife's bed pillows had somebody else's hair on them . Before I left the hotel...More

    Review collected in partnership with Best Western
    Thank Scott B
    Response from Brandy C, Guest Relations Manager at Best Western La Hacienda InnResponded 3 weeks ago

    We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our bed and pillows. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.

    Reviewed 9 December 2017

    I would not stay here again, toilet was not clean and there was hair on the shower walls and I am bald, also lighting was horrible only ceiling lights no lamps, next time I visit my friends in Kaufman I'll stay at the Country Inn...More

    Review collected in partnership with Best Western
    Thank Steven W
    Response from desitommy2005, Guest Relations Manager at Best Western La Hacienda InnResponded 13 December 2017

    Steven W, Please accept our sincerest apologies for the bathroom issues that you encountered during your stay in our hotel. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no...More

    Reviewed 27 October 2017

    Nice, clean, family-oriented, friendly hotel with exceptional employees that make you feel at home. Would recommend this town of Kaufman, TX and this hotel to all traveling. I stay here twice or more a year, and always feel safe and comfortable in this hotel.More

    Review collected in partnership with Best Western
    Thank Karen B
    Response from desitommy2005, Guest Relations Manager at Best Western La Hacienda InnResponded 31 October 2017

    Karen B, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western La Hacienda Inn Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 66 - USD 101 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, getaroom.com, TripOnline SA and Cancelon so you can book your Best Western La Hacienda Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Kaufman
    • Also Known As
    • Best Western Kaufman ,
    • Kaufman Best Western
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    Traveller (3)
    Room & Suite (8)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (6)
    Bathroom (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    bejoweth
    27 April 2017|
    Answer
    Response from desitommy2005 | Property representative |
    hotel will put new picture on TripAdvisor website, once again we are so sorry
    0
    Votes
    bejoweth
    24 April 2017|
    AnswerShow all 2 answers
    Response from desitommy2005 | Property representative |
    hotel will put new picture on TripAdvisor website, once again we are so sorry
    0
    Votes
    Room Tips
    "Most rooms you can drive up to"
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    "Choose a room behind the office, if available. Mine was the 3rd room off the highway and noise from..."
    Read review
    "Best room is at a different hotel."
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    "Rooms in the middle are quieter. Not next to road."
    Read review
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