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BEST WESTERN PLUS Katy Inn & Suites

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#2 of 20 Hotels in Katy
Certificate of Excellence
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BEST WESTERN PLUS Katy Inn & Suites
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270 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Reviewed 6 days ago NEW

In the past, I've had some so-so experiences at the Best Western Hotels. However, in the past year, I've stayed at a couple of Best Western Plus Hotels and found them to be excellent. This location was no exception. Excellent service, excellent breakfast, clean, spacious and easy access to everything I wanted. I'll stay here again!

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Helpful?
Thank Laura M
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Laura, Your review brings a smile to our face and we are thrilled that you thoroughly enjoyed your visit with us.Everyone at the Best Western Katy takes pride in their work and it shows how pleasant our guests are. We appreciate your time to leave a glowing review and strong loyalty to our brand.We hope to see you soon!...

El Paso, United States
Reviewed 1 week ago

First night that we stayed there, my wife and I scratched all night. DIRTY SHEETS! My wife noticed a stong smell on her side of the bed (sheets) but didn't say anyghing to me because we got in very late. In talking to the maid the next morning she said that they do not change sheets unless they are dirty....

Review collected in partnership with Best Western
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Helpful?
Thank Hollis H
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mr. Hollis, On behalf of our entire team, I would like to sincerely apologize for any confusion the language barrier between you and my housekeeper might have caused . After speaking with my housekeeping staff we have carefully reviewed all cleaning procedures. They have confirmed with me that they always provide fresh sheets and pillow cases between guests stays...

Eufaula, Alabama
Reviewed 1 week ago

We were pleased and surprised at the value we received at this BW hotel. The staff were helpful. The breakfast was great. We loved the location on the west side of Houston DT. We would return to this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank groommom016
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for making Best Western Plus Katy your favorite place to stay. Its comments like yours that make us shine. We enjoyed having you here and will be here when you return. We thank you for taking the time to share your great experience with everyone. Thanks, Sam Prasla GM

Reviewed 3 weeks ago

Great clean room. Very friendly staff. The room had everything I look forward to, updated, comfortable, good TV, great channels, great shower and CLEAN. Breakfast was pretty standard, but dining area was very well attended to and everything seemed fresh. My only complaint would be the horrible coffee...

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Helpful?
Thank Dan K
samprasla786, Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Dan, Thank you for such an incredibly nice review! Everyone at the Best Western Plus Katy takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review. We will certainly address your unpleasant coffee taste with our coffee vendor. If you ever find...

katy, United States
Reviewed 4 weeks ago

For the money it was a very nice room and hotel in general. Comfortable stay. The bathroom was immaculate and the breakfast buffet was reasonable good. I would recommend this hotel to anyone at around 100 dollars

Review collected in partnership with Best Western
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Helpful?
Thank robertdP271NW
samprasla786, Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Robert, We appreciate your time to give us a great review!We are glad that you enjoyed your stay with us with your budget and we appreciate your recommendation to stay with our hotel to all future travelers.We hope to see you soon! Thanks, Sam Prasla GM

Reviewed 12 January 2017 via mobile

Location is ideal, right off the interstate. Close to restaurants. Rooms are nice and clean. Staff are very friendly. I appreciate when staff can make recommendations and answer questions about the local area. 👍

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Helpful?
Thank CanadianGirls2017
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear guest, Thank you for your wonderful feedback! I'm glad my staff provided you with great hospitality and information about the area during your stay. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again...

Minden, Louisiana
Reviewed 8 January 2017

I would highly recommend this hotel for anyone wanting to stay in the area. Rooms are great and level of service was amazing in my experience. I had no issues and Marcus did a tremendous job on working with my company standards.

Review collected in partnership with Best Western
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Helpful?
Thank Adam B
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Adam, Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the Best Western Plus Katy Inn & Suites we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to Marcus so that his hard work does not...

Brunswick, Georgia
Reviewed 30 December 2016

Real good and clean rooms and for the money I think is the best you can find for your buck not only the price the comfy room and staff real profesional we will stay again and again if we travel the best service and w

Review collected in partnership with Best Western
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Helpful?
Thank christianhV8614SO
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Christian, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean rooms and service from our professional staff. We appreciate you for choosing us and giving us an opportunity to meet your expectations, we look forward to your next stay! Regards, Sam Prasla GM

San Antonio, Texas
Reviewed 19 December 2016

Had a good experience at this hotel. But beware of the other guest that stay there....what hotel lets guest party in the breakfast area with ice chest full of beer and alcohol till all hours of the night?

Review collected in partnership with Best Western
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Helpful?
Thank TheresaL1
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Theresa, Thank you for taking the time to share your feedback with us. We take great pride in our hotel and the service we provide to each and every one of our guests. Anytime our staff is made aware of a situation that is impacting other guests stay we take immediate action. We have reviewed the scenario with our...

Reviewed 10 December 2016

Great Location, walking distance to Katy Mills Mall. Close to Starbucks and a very nice Italian restaurant ( Antonias Italian Restaurant) is across the street from this hotel. Nice breakfast and very clean hotel. Staff is experience, friendly and helpful. I would recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Sharon E
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Sharon, Thank you for such an outstanding review! I am excited to share the feedback with everyone on staff. As intended by Best Western, we strive to provide superior customer care to all of our guests. We are also delighted to hear that our prime location offered convenience and flexibility during your stay with us and our staff went...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 

Additional Information about BEST WESTERN PLUS Katy Inn & Suites

Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: $119 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Katy Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Katy Hotel Katy
Best Western Plus Katy Inn And Suites
Hotel Style:
#1 Best Value Hotel in Katy
#1 Family Hotel in Katy
#1 Romantic Hotel in Katy
#2 Business Hotel in Katy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Katy Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Katy Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on busy road side and was not disturbed in the least.”
 of 5 bubbles 598dank, 24 Jan 2017 | Read review
“My room was close to the elevator, it helped as I did some shopping at the malls”
 of 5 bubbles 298muhammedm, 14 Nov 2015 | Read review
“Accessible rooms close to dining area, well equipped with grab bars and bath stool in a large, clean bathroom”
 of 5 bubbles visitor0r0, 11 Nov 2015 | Read review
“I would request a room that does not back up to the highway.”
 of 5 bubbles khaldaman, 29 Sep 2015 | Read review
“Be sure to ask for the 2nd or 3rd floors, so I can get a room on the ground floor front or back.”
 of 5 bubbles stephenj368, 15 Sep 2015 | Read review
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