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Comfort Inn & Suites West

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Traveller (7)
Dining (1)
Room & Suite (1)
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Overview
  • Excellent45%
  • Very good25%
  • Average9%
  • Poor8%
  • Terrible13%
Travellers talk about
“waffles”(5 reviews)
“visit family”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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All reviewswafflesrecommend this hotelvisit familyvery nice hotelinnskeymattresses
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31 - 35 of 81 reviews
Reviewed 25 August 2015

I stayed in this place for 3 nights. The front desk clerk was very nice and friendly and she upgraded me to a suite, which was really nice. As I have walked into my room I couldn't believe that everything looks new and clean, I...More

Thank Omid M
Response from Guest R, Guest Relations Manager at Comfort Inn & Suites WestResponded 20 November 2015

We appreciate your feedback about our property at the Comfort Inn & Suite of Katy. Thank you for taking time out of your day to complete this review for us. We look forward to seeing you again your next trip to Katy, Texas.

Reviewed 25 August 2015

I Stayed at this hotel last weekend with my family, the room was clean, with new furniture and paint, bed was great and comfortable breakfast was very good with lots of choices(specially for my kids), if you looking for indoor swimming pool this hotel have...More

Thank natasha1362
Response from Guest R, Guest Relations Manager at Comfort Inn & Suites WestResponded 20 November 2015

Thank you so mush for your lovely review of our Comfort Inn & Suites in Katy. We extremely appreciate your business and loyalty! We hope to see you again real soon.

Reviewed 9 August 2015 via mobile

Had to stay In hotel waiting to close on a house this hotel is older but comfortable enough. Best of all was the great internet connection for the kids. Good thing because the pool was indoors and way too cold to enjoy. Over all good...More

Thank Annick B
Response from Guest R, Guest Relations Manager at Comfort Inn & Suites WestResponded 4 November 2015

Thank you so much for taking the time to complete our review. We really appreciate your business and loyalty to our hotel. We hope to see you again real soon! Guest Relations Manager Sarah Krumrey guestrelations321@gmail.com 281-371-1503

Reviewed 12 July 2015 via mobile

The internet did not work. The lady at desk said she called 2 days ago and they have not come to fix it yet. Pool was really cold. Hot tub was in a weird little outside room with 10 foot walls with no roof that...More

Thank JubileeJerry
Response from Guest R, Guest Relations Manager at Comfort Inn & Suites WestResponded 30 September 2015

On behalf on the Comfort Inn & Suites, I would like to apologize for the lack of communication from our previous management team. Also I would like to apologize for the stains on the wall and the missing outlet cover; both room issues are disguising...More

Reviewed 8 July 2015 via mobile

I enjoyed my stay at the Comfort Inn & Suites!! The breakfast was hot and delicious, their staff are very friendly especially Kimberly and Jennifer, and I pleasantly enjoyed everything about his hotel. I'll be back soon to my home away from home!

Thank Sarah K
Response from Guest R, Guest Relations Manager at Comfort Inn & Suites WestResponded 4 November 2015

Thank you Sarah for your lovely review about our hotel! We loved having you here and look forward to seeing you again. Please let me know if you need anything at all before making another trip to Katy. Guest Relations Manager guestrelations321@gmail.com 281-371-1503

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
USD 74 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
USD 74 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms, Smoking rooms available
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Traveller (7)
Dining (1)
Room & Suite (1)
Questions & Answers
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Linda S
2 February 2017|
Answer
Response from Guest R | Property representative |
We only allow service animals. Any non-service animals found in the hotel, there's a $250 deep cleaning fee.
0
Votes
Room Tips
"There are only two floors and I stayed on the second floor."
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"Try a different comfort inn"
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"Away from the freeway (back side) is always good."
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"Don't stay here! There are plenty of other hotels in the area for a comparable rate and much better..."
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