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Holiday Inn Express Hotel & Suites-DFW North

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Traveller (104)
Room & Suite (99)
Traveller (104)
Room & Suite (99)
Pool & Beach (11)
About
Location
Cleanliness
Service
Value
We have begun a full renovation. We wil have certain areas out of service but will do all we can to see the work does not interfere with any of our valued guests. Work will not start until after 9:30AM and "noisy" work will conclude by 5:00PM.
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Property amenities
Business Centre with Internet Access
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Breakfast included
Wheelchair Access
Free High Speed Internet (WiFi)
Airport Transportation
Public Wifi
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Banquet Room
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
Contact
4550 W John Carpenter Fwy, Irving, TX 75063-2301
Getting there
Dallas/Fort Worth International Airport3 km
Love Field17 km
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Reviews & more
360Reviews
185Photos
6Q+A
65Room tips
Traveller rating
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I stayed here for nearly a week. The service was fine, the breakfast was standard-issue hotel fare, and the room was clean. The place is obviously in the middle of renovations, but I honestly couldn't tell if my room was completed yet - there were spots with unfinished drywall by
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The hotel is currently under much needed updating renovations. My room was large but toward the back of the hotel where the parking lot was being used for construction storage. The walk from the front parking through the hotel and to the back wing was inconvenient but a needed on
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Response from Jorge V, General Manager at Holiday Inn Express Hotel & Suites-DFW North
Responded 4 weeks ago
Dear Clint W, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. We are excited about the renovation at the hotel to the new IHG Formula Blue program and hope that you will be back to see it when it is done. We were pleased to read that you enjoyed our complimentary breakfast while you were here and that all of the hotel staff were accommodating. The staff takes great pride in providing excellent service and we want to thank you for recognizing them. Thanks again for the survey and we appreciate your business.
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A very welcome stopover before our flight back to the UK.
Excellent service, accommodation and super helpful staff.
Great shuttle service to the airport and certainly not over expensive. I don;t know how they did it on the price.
Highly recommended.
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Response from Jorge V, General Manager at Holiday Inn Express Hotel & Suites-DFW North
Responded 23 Oct. 2018
Dear moorem99, Thank you for taking the time to share your recent experience at the Holiday Inn Express DFW North and thank you for the kind words regarding the service you received from the hotel staff. I am pleased that the staff exceeded your expectations as they take great pride in providing excellent service, clean rooms and a great complimentary breakfast. Thank you for recommending the hotel and all of us at the hotel hope that you had a safe flight back to the UK.
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+6
This is the first time that I have stayed at this hotel - and the only reason I stayed there was due to an early departure time from DFW. The line in the lobby was not very long but the check in process was very slow. After waiting in line for an extremely long time another per
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Response from raycoso, Front Office Manager at Holiday Inn Express Hotel & Suites-DFW North
Responded 14 Oct. 2018
Beth K., Thank you so much for taking the time to provide us feedback from your most recent stay with us at the Holiday Inn Express & Suites DFW North. On behalf of my entire team, I would like to greatly apologize for having failed meeting your expectations. I truly am sorry to hear that you were unsatisfied with the layout and design of our newly renovated guestrooms, as the comfort and convenience of all of our guests were taken into high consideration to ensure an enjoyable and relaxing stay. I have also made sure that our Chief Engineer was made aware of your experience, so that we can continue to work on further improving our overall guest experience. I hope that this experience has not warped your overall perception of our property and typical superior customer service, and I welcome you to reach out to me at any time if you should wish to discuss anything further at fom@hiexpressdfw.com. Again, thank you for your feedback and continued loyalty with IHG, and we hope that should you return to the Irving area, you will provide our team with another opportunity to better serve you as our guest. Kind Regards, -Raymond S. Front Office Manager
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+1
We just stayed at this hotel over OU/Texas weekend after staying at the Holiday Inn Express Las Colinas the weekend before. We chose this hotel to be closer to our daughter but wished we hadn’t. The carpet was wet and the room smelled bad. There was mildew in the shower and the v
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Response from Jorge V, General Manager at Holiday Inn Express Hotel & Suites-DFW North
Responded 12 Oct. 2018
Dear Jill S, Thank you for taking the time to share your recent stay at the Holiday Inn Express DFW North with us and we want you to know that we appreciate your feedback. We would like to apologize to you for the comments you made about the room and have informed the department managers to address the items immediately. As you noted, the hotel is going through a renovation right now to the new Formula Blue program and we are confident that you will like the final product. Again, thank you for the survey and we hope to see you again when travel brings you back to this area.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementHoliday Inn Express Hotel & Suites-DFW North
Meeting room
Photo provided by managementHoliday Inn Express Hotel & Suites-DFW North
Meeting room
Photo provided by managementHoliday Inn Express Hotel & Suites-DFW North
Meeting room
Photo provided by managementHoliday Inn Express Hotel & Suites-DFW North
Meeting room
Photo provided by managementHoliday Inn Express Hotel & Suites-DFW North
Meeting room
Previous
How long will renovations be going on?
we anticipate the renovation to take about a year for al to be completed. We are doing our guest rooms first and will do the meeting and public space at the end. We do not allow any work after 5:0PM or before 9:30AM to avoid distracting our guests.
1 vote
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Are there any restaurants with in walking distance.
Though there are no restraunts within walking distance, there are a few that will deliver to the hotel.
1 vote
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Staying 1 night before a trip. What is the parking rate for 7 days?
For up to 7 days we offer parking for 49.99
0 votes
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Dear Manager, Please kindly advise how often do the airport shuttle buses run from DFW airport to the hotel , do we need to call to book in advanced and how to find the hotel's airport shuttle pick up bus stop after we exit from custom hall? We'll be staying from 17-20/Dec Thank You.
My advice is to ask the Hotel where to meet the shuttle. Because I could not find it at all when I was going to the hotel for the first time. However, when you are departing the receptionist will put you on the list for the shuttle, which is great so that you dont have to come down early to fight for a place on the shuttle. I believe it leaves every 30 minutes but please verify with management.
0 votes
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I will be traveling to Italy for a month. Can I park my car here for the month, starting Sept 16 till Oct. 17?
We do have long term parking. It is $79.99 for the first 20 days and $5 per day thereafter. I hope that helps. Dave
0 votes
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12
"I would not stay here again ever"
"Grapevine shuttle picks up at this hotel"
"Main floor is nice because off your patio is a grass courtyard"
"Book the shuttle in advance. They fill up quickly and stop at all terminals so can take a while."
"try to get room on upper floors ; avoid rooms on airport side"
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PRICE RANGE
USD 79 - USD 165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites-dfw northholiday inn irvingirving holiday inn
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
163
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