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Atrium Hotel & Suites, DFW Airport South

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Atrium Hotel & Suites, DFW Airport South
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336 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Irving, Texas
Reviewed 13 September 2016

As a Flight Attendant, I often stayed at the Atrium in Irving TX, and I must say, I'm very pleased with how professional the entire staff members are. The majority of the time I've stayed there, I've come in contact with Makayla Robinson, who is always the same every time. Makayla is such a kind, friendly and professional lady who's...

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Helpful?
Thank jwstewart1012260
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Atrium Hotel & Suites, I thank you for your generous compliments. We are thrilled to know that all of our staff and Makayla in particular takes great care of you. We believe in service with a smile and pride ourselves on our large clean rooms at affordable prices. Thank you so...

Brownwood, Texas
Reviewed 13 September 2016 via mobile

We stayed at the Atrium one night before an early flight out of DFW. It is a great location for this purpose. The hotel is older and could use an update. Our room was very large. It had a living room area with tv and desk and an adjoining area with dining table and chairs and cabinet with coffee maker,...

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Helpful?
Thank LeeAnn325
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the hotel, I thank you for taking the time to review the facility. We pride ourselves on our large clean rooms and believe in delivering great service with a smile and at affordable prices. All this and the great location, just minutes away from the DFW International Airport, we are thrilled to...

Gilmer, Texas
Reviewed 20 August 2016

The room was clean and neat, bed very comfortable. Room Service could definitely be better with extended hours and staff to deliver food. Shuttle service was good. The shower curtain had a tear, and the settees in the lobby needed recovering. The front desk attendant, Jason, saved me! I locked my keys in the trunk and he called numerous locksmiths,...

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Helpful?
Thank orisinger
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the hotel, I want to thank you for taking the time to share your experience with fellow travelers. We are thrilled to know that our staff took such great care of you, and provided you with excellent service. We pride ourselves on our large clean rooms and believe in delivering great customer service at an affordable price....

Reviewed 6 August 2016 via mobile

We booked a 1-night stay through hotels.com at the last minute. We were thrilled to find a 3 star hotel under $80 after taxes & fees. But when we got there, we learned why the price is so low. The front desk staff was rude, uncaring, and definitely did not smile. I always do my best to be extremely friendly...

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Helpful?
1Thank Sylvie K
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the hotel, I apologize for the less than satisfactory stay at the hotel. This is just not a typical experience at this facility. We pride ourselves on our large clean rooms, and our staff always receives compliments for their friendliness and great customer service. If I knew the date and time of...

Reviewed 5 August 2016 via mobile

We had a reservation @ the Comfort in and Suites DFW south through booking.com We showed up and they had no reservation. Per the usual booking is blaming comfort suites and comfort suites wanted to blame booking. Frustrated... I called the atrium they got me a great rate and a room fast! Ms. Latasha really took care of me. And...

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Helpful?
1Thank Allison K
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Atrium Hotel and Suites, I thank you for taking the time to share your experience with fellow travelers. Thank you for your wonderful compliments. I am thrilled to know that you enjoyed the hospitality and service at the hotel. We strive to achieve the highest level of guest satisfaction. We pride...

Greenville, Texas
Reviewed 16 July 2016 via mobile

This a great hotel for park and ride. The transport to the airport was fast and on time. The pick up at the airport was fast and very courteous. The rooms were very roomy and the staff was very helpful. We would definitely stay here again without a doubt!

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1Thank Vickiturner34
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the hotel, I want to thank you for taking the time to review the hotel. Thank you for your kind words. Our goal is to deliver great service with a smile, and giving our guests, value for their money. Your compliments tells us we did good on all the scores, and motivate us to do even better....

Reviewed 15 July 2016 via mobile

No complaints, it was nice and clean and rooms were spacious. The Staff was friendly. We just stayed one night before our Flight out but I would definitely stay at this hotel again for the price it's hard to beat. Shuttle to the airport was on time and went smoothly.

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1Thank texas_wino76
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

Thank you so much for your generous compliments. We are thrilled to know that you enjoyed your stay at our facility. We pride ourselves on our large clean rooms, courteous service. With our convenient location and 24 hour shuttle service, we are a great package, and as you said, hard to beat. Thank you for sharing your experience with fellow...

Toronto, Canada
Reviewed 9 July 2016

We flew in from PLaya del Carmen on route to Vancouver. HOtel is in need of an update. HOtel seemed empty to us, we had dinner downstairs and were only customers besides one family just leaving. OUr waitress very nice and accommodating. Rooms large but hotel need a reno

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1Thank jakobm680
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

Thank you for taking the time to review the hotel. We are in the process of upgrading the hotel. We are in the process of changing carpets and are half way through that project. We are also changing bath tubs and furniture. We are slowly but surely getting there. Thank you for your compliments about our staff. We pride ourselves...

Stillwater, Oklahoma
Reviewed 24 June 2016

Booked 2 rooms before & after island vacation. "Before" was "okay" & transport to DFW went smoothly. No time to check out amenities before trip, & left too early to know breakfast wasn't included. "After" transportation was awful. Called from plane at 5:56 to alert transport - still waiting at 7:09 after 5 calls. Shuttle driver flustered & driving too...

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1Thank jlloch
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at the Atrium Hotel & Suites, I apologize for the less than satisfactory stay. I want to assure you that we are working hard on the issues mentioned. We are in the process of updating our rooms, and also working on improving the shuttle system, so that there is minimum delay in picking up...

Reviewed 9 June 2016

My 3 kids and I stayed here for 6 nights. We selected this hotel because it was very reasonably priced, within a 30 minute drive of downtown Dallas and all the nearby attractions... AND IT OFFERED QUEEN-SIZE BEDS! The wifi was free, but it only seemed to work about 40% of the time in the evenings. The hotel itself was...

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Helpful?
Thank Momo3nm
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the hotel, I want to thank you for taking the time to review the hotel. I am extremely sorry about the incident, and want to assure you it is a very rare occurrence. We have a very decent clientele, but once in a few years, we would get a guest that causes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atrium Hotel & Suites features over 100 beautifully appointed oversized guestrooms, each with more than 450 square feet of living area. The spacious two-room suites come complete with separate parlors, balconies and atrium views. The 100% Smoke Free property comes with some awesome amenities, great for the business as well as leisure traveler.Great Convenience at Unbelievable Prices:•24 hour Complimentary Shuttle to and from Airport & 3 mile radius•Indoor Heated Pool•24 Hour Fitness Center•24 Hour Business Center•24 Hour Desk Service•Guest Laundry / Valet Laundry•Atrium Bar & Lounge on Site•Gift Shop on Site•Over 10,000 Sq.Ft Meeting Pl ... more   less 

Additional Information about Atrium Hotel & Suites, DFW Airport South

Address: 4600 W Airport Fwy, Irving, TX 75062-5825
Region: United States > Texas > Irving
Price Range: $156 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atrium Hotel & Suites, DFW Airport South 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson
Hotel Style:
#32 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Atrium Hotel & Suites, DFW Airport South staff and other travellers.
7 questions
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Monroe, Louisiana
over a year ago
Sudbury, Canada

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Questions? Get answers from Atrium Hotel & Suites, DFW Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not recommend this hotel”
 of 5 bubbles 998nishantp, 28 Sep 2016 | Read review
“In room a/c was noisy”
 of 5 bubbles Momo3nm, 9 Jun 2016 | Read review
“Rent car from hotel. More convenient and generally cheaper than car rental at airport.”
 of 5 bubbles PIRATE1960, 8 May 2016 | Read review
“outside rooms have better view than ones facing the atrium area”
 of 5 bubbles R4553DXdavidy, 30 Apr 2016 | Read review
“ask to be on the side opposite the conference rooms. Same side as hotel check in.”
 of 5 bubbles DisneylandFamily, 23 Apr 2016 | Read review
5 of 5