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Atrium Hotel & Suites, DFW Airport South

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Traveller (55)
Room & Suite (25)
Dining (4)
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Overview
  • Excellent34%
  • Very good27%
  • Average16%
  • Poor12%
  • Terrible11%
Travellers talk about
“sleep number”(33 reviews)
“indoor pool”(22 reviews)
“shuttle service”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
There are newer reviews for Atrium Hotel & Suites, DFW Airport South
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All reviewssleep numberindoor poolshuttle servicelarge roomshuttle vandfw airportbreakfast was includedworked greatclose to the airportfront desk clerkking suitebusiness centerfree shuttledallas areamicrowavebrendarates
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141 - 145 of 353 reviews
Reviewed 3 July 2014

This is an older property which must have been really nice when new. The room was large and the bed comfortable, but most everything was just a little rough around the edges. The TV was a 27" old style CRT set! Kind of quaint actually...More

Thank Dave B
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 5 July 2014

On behalf of everyone here at the hotel, we thank you for sharing your thoughts with fellow travelers. As of last week, we had about 20 rooms that did not flat screen TVS. We were in the process of upgrading all the TVs in hotel,...More

Reviewed 1 July 2014

Made two reservations and the first one was lost and the hotel was oversold upon arrival. We were forced to find another hotel on short notice. The General Manager made that reservation and although she dropped the ball we never heard from her and only...More

1  Thank 737FOAA
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 5 July 2014

On behalf of the entire staff at the Atrium Hotel and Suites, I apologize for the mixup in the reservation. I am trying to gather more details in order to determine the exact situation. If you wish to share specifics, please feel free to call,...More

Reviewed 29 June 2014 via mobile

The manager was beyond rude and disrespectful. The pool was gross and the rooms were dated and not very clean. The gift shop was a joke selling dollar tree and Walgreen private label merchandise at higher prices,I wonder what those 2 companies would think. The...More

2  Thank Joel R
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 1 July 2014

An behalf of the entire staff here at the Atrium Hotel and Suites, I apologize for the less than satisfactory stay. We have been continuously receiving high scores and winning awards for our outstanding service and cleanliness of the hotel. In April this year, we...More

Reviewed 18 June 2014

I recently stayed at this hotel prior to a trip and parked my car there. When I returned, I waited one and 1/2 hours for the shuttle to pick me up. The shuttle driver was rude and did not even offer to help put my...More

Thank dallas101_13
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 20 June 2014

On behalf of the entire stay at the Atrium Hotel and Suites, I apologize for the less than satisfactory experience with the shuttle. Your feedback is extremely valuable as it helps me identify problems and take action to make sure it does not happen again....More

Reviewed 18 June 2014

This hotel was fine, the rooms were nice and the staff was accommodating. My issue is with the morning shuttle service to the airport. As a hotel that advertises itself for park and ride, the shuttle service is far from convenient since it only runs...More

Thank Clint494
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 20 June 2014

On behalf of the entire staff here at the hotel, we thank you for taking the time to share your honest experience with fellow travelers. We are extremely happy to know that you enjoyed your stay at the hotel. We are thrilled to know that...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 105 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (55)
Room & Suite (25)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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blueberries
30 October 2015|
Answer
Response from Sally N | Property representative |
We are approximately 11 miles from the Cowboy Stadium and 3 miles from the DFW International Airport. Let us know if you need more information. Thank you Sally Naidu General Manager
0
Votes
Lisa E
19 September 2015|
AnswerShow all 3 answers
Response from Sally N | Property representative |
Thank you for your interest in our property. We are a 100% smoke free hotel, but we have an area outside the east side entrance which is our designated smoking area. Please let me know if you need any more information... More
0
Votes
Room Tips
"Book at another hotel."
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"It needs work, especially the rooms."
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"I would not recommend this hotel"
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"In room a/c was noisy"
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